Yonyx vs. Zoho Desk
Yonyx vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Yonyx | N/A | Yonyx a cloud based platform for creating decision tree driven interactive guides from the company of the same name in Sunnyvale. These guides are used for interactive troubleshooting, business process compliance, telemarketing, Human Resources processes, IT Helpdesk etc. Internal users access these guides from within CRM systems like Salesforce, Microsoft Dynamics, SAP, Oracle, NetSuite, ServiceNow, Zendesk etc. External users (e.g. consumers) access Yonyx interactive guides from websites,… | N/A | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
Yonyx | Zoho Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Yonyx | Zoho Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Yonyx | Zoho Desk | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Yonyx | Zoho Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
Yonyx | Zoho Desk | |
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Likelihood to Recommend | Yonyx No answers on this topic | Zoho |
Pros | Yonyx No answers on this topic | Zoho |
Cons | Yonyx No answers on this topic | Zoho |
Usability | Yonyx No answers on this topic | Zoho |
Support Rating | Yonyx No answers on this topic | Zoho |
Alternatives Considered | Yonyx No answers on this topic | Zoho |
Return on Investment | Yonyx No answers on this topic | Zoho |
ScreenShots | Zoho Desk Screenshots |