Zoho Billing

A key business need for us is accurate purchase and revenue tracking in Google Analytics (GA4). Zoho Billing’s GA4 integration has not worked for us, despite multiple support interactions and confirmation from Zoho that the integration currently isn’t reliable. Because of this, we can’t track completed purchases or revenue inside GA4, which creates a gap in our analytics and makes it harder to evaluate marketing performance.

• Simple interface to use and set up.
• Billing reminder emails prior to and upon billing.
• Notifications to billing team members and customers.
• Automated recurring billing.
• Simple reports.
• Easy to manage customer database, credit card info, etc.

Incentivized

• Google Analtics integration broken

Zoho Billing covers our subscription and invoicing needs well and fits nicely into our Zoho setup, but its broken GA4 integration is a real limitation for our use case.

Zoho [Subscriptions] is a lot easier to set up recurring payments and notifications than [Stripe] or [PayPal] alone. They offer notification reminders that will help manage clients, versus setting up an API [..] communication system [to] your own with the others. Clients have an easier time changing credit cards around in Zoho [Subscriptions,] whereas in Stripe and Paypal, you have a lot more manual work.

Thryv is [an] all in one [package] for both one time and recurring payments, which I prefer over Zoho [Subscriptions], without having to create new client files in each system; [Thryv] [...] also has notification options which is a time saver. Thryv can also send test email review requests after a trigger or an [invoice] has been paid, whereas you would have to create an API integration with another service to do so in Zoho [Subscriptions]. Overall, Zoho [Subscriptions] is a great system, for most of my personal clients logging into different systems for different needs. [In] addition to subscriptions, [this] is the downfall, but it [is] still a great option for many businesses.

Incentivized

• We no longer worry about missing payments or tracking the rental program.

Incentivized