Automated Recurring Transactions at its finest.
March 07, 2018

Automated Recurring Transactions at its finest.

Scott French | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zoho Subscriptions

We rent products and we use Zoho Subscriptions to manage our rental payments automatically; set it and forget it. Our customer service set up and manage the accounts. Before we used calendar reminders to run payments for the rentals; [it was] very difficult to track, this takes the guesswork out of it.
  • Taking payments automatically. Once you set up your product billing cycles and assign them to a customer, it's all automatic from there.
  • Integrations with other Zoho products, We enter our customers in Zoho CRM and they are always updated in subscriptions and books is always showing the correct payments collected.
  • Declined payments, there wasn't a big alarm that went off automatically when a payment was declined. I have set up different notifications when this happens in the future though.
  • We no longer worry about missing payments or tracking the rental program.
  • None
Beats doing it manually...
I think they set up Zoho Subscriptions for web based subscription plans, I don't use it that way though so I can't attest to this particular scenario, but we use it to manage our rental program and billing for it. This has worked very well for us and the reporting features are good, knowing how much we are forecasting in just the rentals is a great report to view.

Using Zoho Subscriptions

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None