Zoho SalesIQ vs. Zoko

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zoho SalesIQ
Score 9.5 out of 10
N/A
Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers: A detailed list of visitors sorted based on the criteria that matter to businesses A codeless website…
$0
per month per user
Zoko
Score 9.0 out of 10
N/A
Zoko helps businesses to do Sales, Marketing & Customer Support on WhatsApp.
$34.99
per month + $ 0.015 per conversation
Pricing
Zoho SalesIQZoko
Editions & Modules
Free
$0
per month per user
Basic
$10
per month per user
Professional
$17
per month per user
Enterprise
$25
per month per user
Starter
$34.99
per month + $ 0.015 per Conversation
Team
$54.99
per month + $ 0.010 per Conversation
Pro
$109.99
per month + $ 0.006 per Conversation
Business
$219
per month $ 0.003 per Conversation
Offerings
Pricing Offerings
Zoho SalesIQZoko
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Zoho SalesIQZoko
Best Alternatives
Zoho SalesIQZoko
Small Businesses
Gist
Gist
Score 9.5 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Verint Community
Verint Community
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Zoho SalesIQZoko
Likelihood to Recommend
10.0
(13 ratings)
-
(0 ratings)
User Testimonials
Zoho SalesIQZoko
Likelihood to Recommend
Zoho
If you are facing issues of agents not being able to respond to queries, which is usually faced with our tools, Zoho SalesIQ is probably the best choice as the default notification is very loud and clear hence makes sure that no chat query is left unattended. The desktop application of Zoho SalesIQ for Windows, Linux, and MAC OS is a superb feature not offered by many other chat applications. The geographical locations of website visitors are sometimes not very accurate hence it is advised not to always rely on it and better reconfirm it from the lead.
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Zoko (Bourbon Science, Inc.)
No answers on this topic
Pros
Zoho
  • It has helped us increase our revenues by a significant margin over the last few years. Technical help is quite quick to respond.
  • UI that is convenient and practical. It's simple to use and understand. We value being able to see how users arrive at our site.
  • Zoho SalesIQ has a fantastic live chat feature that includes a notification, monitoring and reporting system.
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Zoko (Bourbon Science, Inc.)
No answers on this topic
Cons
Zoho
  • Overall it's a very simple tool that doesn't offer a lot of complexity or expanded tools
  • Even though it's all in the Zoho family, it doesn't work seemlessly with CRM or other Zoho products
  • Not always the best at identifying similar users across different browsers, devices, etc
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Zoko (Bourbon Science, Inc.)
No answers on this topic
Alternatives Considered
Zoho
Tawk to was nice but it was missing a lot of features that Zoho SalesIQ has. And a massively important advantage that SalesIQ had was that it integrated with other Zoho apps that we already used. The pricing of Zoho SalesIQ was also very attractive, we felt that it offered a great bang for our buck.
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Zoko (Bourbon Science, Inc.)
No answers on this topic
Return on Investment
Zoho
  • We interact with about 50 visitors a month and it's great when we can see the full picture, to see and interact based on whether they are a new contact or a long-time customer.
  • Capturing new website visitors at the time that they have a question about your product is important.
  • Missing chats can be frustrating.
Read full review
Zoko (Bourbon Science, Inc.)
No answers on this topic
ScreenShots

Zoho SalesIQ Screenshots

Screenshot of Performance metricsScreenshot of Ring viewScreenshot of Codeless botScreenshot of Proactive chat triggersScreenshot of Agent mobile appScreenshot of Audio call