MicroStrategy Ratings & User Feedback

(99) 7.2 of 10

Software Profile & Review Summary

2016 Top Rated Business Intelligence Software BadgeMicroStrategy is an enterprise-level product with a complete set of capabilities including enterprise reporting, self-service data preparation, native columnar database access, including Hadoop, and a strong, more recent visualization offering. MicroStrategy is an older established vendor having been founded over 25 years ago, but the company has done a very good job of keeping the product relevant with strong emphasis on visualization, big data, and mobile capabilities.

MicroStrategy is Top Rated in the mid-sized company segment.

Company Status: Public
Customers: 4,000+
Employees: 3,200+
Location: Washington DC
Founded: 1989
Most compared to: Tableau Desktop; Microsoft BI; SAP Business Objects
Best fit for: MicroStrategy is a good option for medium to large enterprises in need of a complete set of business intelligence capabilities that can grow from a single data discoverer, to many thousands of users. It includes reporting, dashboards, and data discovery and visualization across the organization. It has particularly strong mobile capabilities.

MicroStrategy Customer Demographics*

MicroStrategy customer demographics - company size
*Customer demographics data is drawn from user profiles and users reviews of this product on TrustRadius. Data may not be available for all reviewers.

Summary of MicroStrategy Reviews

Source: (31) User reviews of MicroStrategy on TrustRadius
MicroStrategy Pros MicroStrategy Cons
Excellent mobile capabilities
  • The product has a very good iPad/iPhone app, and allowing executives to monitor KPIs at the swipe of a finger. Product has among the best mobile capabilities of any BI platform.
User interface
  • Several reviewers commented on the fact that the user interface is dated and needs attention from a workflow and optimization designer.
Standard reporting
  • Very good standard reporting capabilities for KPIs, and regularly scheduled reports, including web delivery and scheduling capabilities.
IT dependency
  • Business users feel too dependent on developers and IT to make changes to metrics and attributes, which becomes a bottleneck.
Fast processing of large data volumes
  • Very strong ability to handle large volumes of data from many different sources at high speed due to in-memory processing.
  • Some reviewers point out that the product is really a “power-user” tool and that it can be difficult to use for those with limited technical proficiency, particularly if the data is very complex.
  • Relatively easy to create custom, visually appealing, interactive dashboards and scorecards.
  • Licensing scheme too complex
  • Web version different than installed version, with fewer features
  • Poor documentation
Recent enhancements
  • MicroStrategy 10 is a major new version which replaces Flash with HTML5 and, crucially, improves Analytics Desktop to near parity with Tableau.

Aggregate User Ratings of MicroStrategy on TrustRadius

MicroStrategy aggregate ratings in 2016 Business Intelligence Buyer's Guide

MicroStrategy Response to Reviewer Feedback

MicroStrategy 10, released in June 2015, delivers a powerful lineup of new features and enhanced functionality that meets the needs of both business and IT users. With a heavy focus on business user needs, MicroStrategy 10 offers a completely redesigned HTML5 user interface and revamped data discovery workflows. Version 10 empowers business users to make sense of large data volumes and get answers to tough questions independently using powerful self-service data visualization and analytics tools. Offering complete end-to-end BI capabilities, MicroStrategy 10 makes it is possible to deploy analytics via an IT-centric, centralized metadata, or directly through business teams via decentralized deployment options.

  • The MicroStrategy 10 release also introduced Desktop, a brand new data discovery interface that can be quickly downloaded on PC or Mac in minutes. MicroStrategy Desktop allows business users to connect to any data source, blend and prepare data to build dashboards for data discovery, and do ad-hoc analysis, all within minutes.
  • Today, MicroStrategy continues to improve and enhance product features, usability, and documentation via quarterly release cycles, and is focused on being more responsive than ever to customers' needs.
  • In 2014, MicroStrategy simplified product packaging and pricing to make licensing easier, faster, and more transparent. With the updated model, our 21 analytics and mobile products were condensed into 4 role-based offerings: Web, Mobile, Architect, and Server. The new packaging model simplifies the purchasing process while delivering more value to end-users and presenting opportunities for broader deployments.
  • The MicroStrategy Community (community.microstrategy.com) is a dynamic and active online community with over 550,000 unique visitors and is accessible to anyone at no cost. MicroStrategy Readmes and the MicroStrategy YouTube channel also provide additional video and written tutorials covering most of the available functionality.