Managed IT Service Providers
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Rimini Street, headquartered in Las Vegas, is a global provider of enterprise software support products and services, and a third-party support provider for Oracle and SAP software products, specializing in database and ERP support and management services.
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TPGi offers accessibility solutions all the resources needed to help achieve conformance goals, packaged in monthly bite-sized efforts. From audits, strategy, remediation support, VPATs, UX, and conformance statements, TPGi extends the user's accessibility team with their own team…
Internos is a Miami-based IT services company offering solutions tailored to clients’ needs and unique challenges. They provide IT support and cyber security to companies ranging from large manufacturing and logistics firms to small businesses providing legal or accounting services.…
Neal Analytics offers end-to-end data estate modernization. Neal Analytics boasts depth of competency as well as an innovative consulting services approach with its managed service offering, assisting customers in their data platform modernization efforts. From AAD to Zookeeper, the…
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Jade Global provides enterprise business application implementations, integrations, software product engineering, cloud services, technology advisory, testing, and managed services across diverse industries. They are headquartered in San Jose, California with another U.S. office…
Infovity supports the implementation and management of Oracle Cloud business systems, boasting a 100% customer retention rate due to what they describe as flexible contracts and support models to meet business priorities. Infovity can work directly with end-users, internal support,…
ProV is a technology consulting firm. Specializing in IT strategy, advisory, implementation, management and optimization, their technology solutions aim to improve operations, as well as provide better business outcomes and results. ProV specializes in: Cloud Technology, IT Strategy…
EPC Group is a Microsoft Gold Certified Partner, and offers Microsoft Power BI, Office 365, MS Teams, and SharePoint technology consulting and software integration services. Since its incorporation in 1997, EPC Group has been helping organizations to collaborate, communicate, and…
MindStream AppCare is a managed services offering. Acting as an extension of the customer's team, AppCare manages applications including Oracle Hyperion and OneStream Software, supports users to drive end-user adoption , and oversees application extensions, to provide customers with…
SITA Global Services support airlines and airports with a range of IT, cybersecurity and support personnel services.
C Spire headquartered in Ridgeland offers a suite of managed IT services, including continual technical support for network users, proactive monitoring and maintenance, IT disposition, and data center resources. C Spire acquired Teklinks in 2018 to expand its service offerings.
ITGLOBAL.COM is a global managed service provider with more than 10 years of experience of delivering comprehensive managed infrastructure services in private installations, public clouds, and its own data centers. Using top-of-the-line solutions from international brands, ITGLOBAL.…
Pinnacle Technology Partners' services are offered to enable growing innovation and life sciences companies who use the cloud for IT so they can accelerate their time to market. As an Amazon Web Services (AWS) Advanced Consulting Partner with Life Sciences Competency, the vendor…
The vendor states that with expertise built over decades, Embee seeks to make IT easier for organizations. From enterprise to start-ups, their customers are partners, whom they help to achieve business outcomes by leveraging technology. Embee provides solutions in the areas of Datacenter…
Scheer's Managed Services encompass SAP application management, cloud migration and advisory, and other Microsoft Azure SAP operations management.
For those outgrowing their DIY technical support provider, Varay offers scalable solutions that grow with a business. With their managed IT services, they take care of the IT problems causing users costly downtime so they can get back to what’s really important. The vendor states…
i.t.NOW is a Utah-based provider of professional IT services for small-to-medium sized businesses. The vendor states that for over 20 years, hundreds of Utah companies have saved thousands of dollars by partnering with i.t.NOW to increase employee productivity and reduce down time.…
Insight (now including the services former Datalink IT service provider, acquired by Insight) provides their "Modern Infrastructure" portfolio of managed services, including managed public cloud infrastructure (for Google Cloud, AWS, and Microsoft Azure), managed hybrid cloud, security…
Cervello is a data management and business intelligence/analytics service provider offering advisory and consulting services, system implementation, data management, cloud integration, custom application development, and managed services.
BT offers managed IT services, which combines their core products with expertise and many different value added services such as configuration and incident management, and professional services.
iOLAP’s Application Managed Services is designed to liberate an organization's resources from activities that don’t directly contribute to the bottom line, while still obtaining the highest performance from their critical data technology investments.According to the vendor, business…
BGSF, including the former EdgeRock Technology Partners which BGSF acquired in February 2020) provides full-lifecycle project delivery services including advisory, implementation and managed services. The firm boasts expertise in enterprise ERP systems, content management, and cloud…
Clearpointe in Little Rock, Arkansas offers unified communications as a service, and managed IT services.
ScanOnline provides Mobile Workforce Solutions, Wireless Networks & Managed Services. ScanOnline helps to create the environment businesses need to operate as an end-to-end, high performance mobile workplace across the greater enterprise. Their professional services in wireless…
YASH Technologies is a global technology service and outsourcing provider that is committed to helping customers align technology innovation with business strategy. Boasting reach across six continents, YASH is a global professional services company that provides a range of services…
Learn More About Managed IT Service Providers
What are Managed IT Service Providers?
Managed IT service providers are expert third parties that manage various day-to-day operations of the IT assets or responsibilities on behalf of the purchaser. The services include proactive, ongoing support for a variety of infrastructure, platforms, and software needs. Managed IT service providers can provide specialist services for both businesses and their clients. Managed IT Service Providers can offer either modular or complete services as guaranteed by a predefined SLA agreed upon by the vendor and the purchaser.
Managed IT service providers provide many benefits. Due to the sheer range of services offered, most vendors have a solution for just about any need. The providers ensure the day-to-day operation of the services they offer, and so they deploy, update, manage, and troubleshoot on behalf of the business. Since managed IT service providers can functionally handle most or all of a business IT needs, they can help reduce cost and increase productivity.
While managed IT service providers share many qualities with products you’ll find in IT Service Providers, the major difference lies in ongoing management. Providers with managed services offer continuous support for their services, including updating products and on-demand access to specialists. IT Service Providers typically offer one-time or short-term services with an emphasis on consultancy and support for major projects.
Managed IT Company Services
The most common services provided by managed IT service companies are:
- Application maintenance and support
- On-demand specialist access and consulting
- IT infrastructure monitoring and support
- Network monitoring and support
- Quality assurance and testing
- Disaster recovery and data backup options
- Customized automation
- Inventory management
- Security risk management
- Front-end monitoring
- Application discovery, tracing, and diagnostics
- AIOps analytics
- Data analytics
- Agile, waterfall, and hybrid development methodology support
- Helpdesk automation
- Cloud migration
- Virtual server provision and maintenance
- On-demand scalability
- Third-party integration
Managed IT Service Providers Comparison
When choosing between managed IT service companies, consider the following:
Needed services. Whether you need a managed IT service provider to fully handle your IT needs, or just a component here and there, take stock of what the providers offer and what you plan to purchase from them. Focusing on the core needs of your business will prevent you from paying for services you don’t use, which will only further the cost-saving benefit of managed IT service providers. Certain vendors offer a pay-as-you-go plan, making it a great choice for businesses whose needs change frequently.
Regulation compliance. Based on the location of your business and the location of the managed IT service providers you choose, you’ll have to ensure that various regulations for data subject rights, privacy compliance, and consent management are in order so that you don’t incur steep finds. Certain vendors offer automated AI compliance management, such as hierarchical data masking, as per the needs of the business.
Open-source support. If you’re using open-source tools, you’ll want to make sure that your managed IT service providers can support them. Open-source tools can come with their own set of tasks for end-users, so if they are a part of your architecture, then a managed IT service provider that knows how to work with these products will be essential. Some providers offer support for a range of open-source tools, and can even help with transitioning to or from them.
Cloud support. If you are shifting toward serverless architecture, you'll need a managed IT service provider that can work within the cloud. Some providers are specifically geared toward cloud support and include features such as AI that automates a range of complex operations such as deploying cloud-based methodology and migrating assets to the cloud with minimal fuss.
Pricing Information
Pricing for managed IT service providers is dependent on the particular services provided, so businesses should contact vendors directly to create a suitable plan. Most vendors offer scalable, pay-as-you-go plans so that you only pay for what you need, and you can adjust your plans as needed