10to8 Appointment Scheduling Software Reviews and Ratings
Rating: 7 out of 10
Score
7 out of 10
Community insights
TrustRadius Insights for 10to8 Appointment Scheduling Software are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Affordable Pricing: Several users have mentioned that 10to8 Appointment Scheduling Software offers an affordable pricing structure, making it a great option for startups and businesses on a tight budget.
Seamless Integration: Many reviewers have praised the seamless integration of 10to8 with popular calendar platforms such as Google Calendar, Outlook, and Office 365. This integration helps to prevent double bookings and ensures efficient appointment management.
User-friendly Interface: Users have consistently appreciated the user-friendly interface of 10to8, which makes it easy for both customers and staff members to navigate and use the scheduling features. This intuitive design allows individuals with limited computer knowledge to easily book appointments.
It's very easy to use this software and I think an essential one for anyone looking to meet people either face to face or remotely. 10to8 Appointment Scheduling Software is easy to use for setting appointments and managing staff tasks. And it's great to have an app for the phone. Everything is easy to understand and very convenient for me and clients. I am very happy to use this for my business.
Pros
Clients can use this service to book an appointment with me
Adapting the language for me and clients of all ages is easy and useful
It even sends reminders to the person who has scheduled the appointment
Likelihood to Recommend
I surveyed all options available in the market and am very pleased with 10to8 Appointment Scheduling Software, as it has exceeded my expectations. With a full platform free trial, take the time to give this a try. You’ll be pleased with the results of this very helpful service,
We allow our clients and potential clients to schedule appointments through our website directly. And, we use it to send links for other private meetings. The whole organization uses it. It's allowed us to cut down on going back and forth to schedule meetings. We can set different availabilities and send auto reminders for appointments.
Pros
Embeds into website.
Easy to change availability.
Appointment reminders.
Cons
Different availability per appointment types.
Too many places to put info about business (there's 3 different places to describe the business and it's easy to miss one when updating).
Likelihood to Recommend
I still give it a 10 for appointment scheduling. It has a lot of great features for the price. Even the free option has great features. it's easy to set up and get started. It saves so much time when scheduling appointments with other people.
Approx 4 years ago, I noted a challenge in reaching students who attend classes online. As we are encouraged to maintain contact with these students, it is difficult to manage at our best with multiple time zones, varying schedules and availability, and other logistical issues. I am part of a team that was exploring schedule solutions. After trying a couple of tools, I chose 10to8 as it provided all the tools and features needed and the price was good compared to other tools. The tool is being used by several people within our department as well as others. However, the campus also has users using other tools at this time as well. The decision often comes down to costs or just personal preference.
Pros
Online scheduling.
Reminder by text and email.
Ability to sync with many personal and professional scheduling tools, such as Outlook.
Cons
Some of the CRM tools are limited or slow; perhaps an ability to customize for specific needs.
More ability to customize the schedule page.
They need an APP for iPhone and Android.
Likelihood to Recommend
I personally have found the tool to be were very well-suited for many applications within academia, and obviously it can be used in any situation where the scheduling of clients is important. There are some tools and features within 10to8 that I personally do not utilize, such as collecting payments for services, but they appear to be a useful tool and feature for businesses that may need to utilize the service. In my particular experience, we utilize the tool to reach out to approximately 90 to 120 students on a monthly basis. The students are encouraged through emails and other course announcements to book an appointment with me. The tool will sync with my personal calendars so that there is never a conflict in scheduling and students are able to add themselves to my calendar and book an appointment on autopilot. The tool also sends them an email and text notifications with reminders of the times that I have set up. One thing that I've come to rely on is that many of the tools are set it and forget it, meaning it runs by itself in the background, does its job, and I seldom have to worry about the functionality.
This allows my clients to book online without me trying to find a way to make our schedules work. I have some days in and out of the office for this business so being able to open specific time slots is very helpful and saves me a lot of time and phone calls.
Pros
Rescheduling ability by the customer.
Easy search and click to make an appointment.
Reminder emails or texts that prevent no-shows.
Cons
I would love to have this software connect to a client notes history, where I can keep visit notes with clients all under their appointment times.
Likelihood to Recommend
I think the competitive booking sites, to my understanding, offer more integrated full-office functions like client history, visit or product payments, etc.
I run a business offering tarot readings, and really love that 10to8 works so well for managing my schedule. Because I only offer so many in-person appointments per month I really appreciate not having to pay a fortune. The free plan offers everything that I need, but if I was at the point where I needed to go up in plans I would have no issues paying for it. I've tried other scheduling apps in the past, but they didn't integrate payment options, leading to multiple steps to get the appointment completely booked. The couple of times that I had issues (mostly due to me more than the software) customer service was quick to respond and help walk me through it. I honestly don't think I have any complaints about it - and I have recommended it to several people in my field.
Pros
Ease of use.
Affordable.
Excellent customer service.
Cons
Needs some more integration with e-commerce sites.
Likelihood to Recommend
10to8 works really well for simple appointments for my clients, and for the most part clients love it. It wouldn't be as good for any appointments that require any sort of detailed consultation before booking an appointment.
I love 10to8 for scheduling prospective new clients. It makes it easy to keep everything in one place and initial communication is recorded for all departments.
Pros
Allows for text messaging between prospective new clients
Helps keep everything organized
Allows for a central place for all departments to access information
Cons
Allow to send attachment through the messaging system to a prospective client
Likelihood to Recommend
10to8 Appointment Scheduling Software is being used for prospective new clients. Not best for current clients.
10to8 is an online appointment management tool that helps starts-ups and SME’s provide an automated scheduling service for their free and premium services. <div>
</div><div>We use 10to8 as it saves time, eliminates the stress of manually booking in clients, avoid double-booking mishaps and lets us take online advance payments. </div><div>
</div><div>This tool makes it easy to sync and manage your appointment diary on the go with well known third party project management, time management and payment tools. </div>
Pros
For startups on a low budget, it offers a free plan that allows you one or two integrations.
You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
Cons
There are not many areas I can think of for 10to8 expect more integration with other tools.
Also, having their very own IOS or Android app would be good. I know the web based mobile app is available but an app that you can go in and out of and access your clients info on the go I feel would be more beneficial.
Likelihood to Recommend
10to8 is a great tool for starts up consultants or therapists looking for a robust scheduling tool to accept online bookings. It works well with social media platforms like Facebook and payment gateways in helping to accept payments. When I first started using this tool a few years ago, I didn’t have the funds for the premium plans but the free forever plan really helped me in getting started. As I started to scale 10to8 was a great tool that I could build and grow with.
I am a plumber using 10to8 for appointment reminders, and so far it's been working great.
Pros
Organized.
Professional.
Easy to use.
Cons
Free logo display.
Up to 3-4 staff on the free version.
Everything works great.
Likelihood to Recommend
10to8 helps me manage my jobs better. I have no complaints about it at the moment and love that it's free, which is really beneficial for small businesses.
We use the program as an easy tool for guests to schedule their appearances on the show. The program allows 24hrs access to our schedule which is important as we interview around the globe.
Pros
Time zone configuration takes the guesswork out of trying to convert for our guests and we each get notifications in our selected time zone.
Ease of use - we have had people with little computer knowledge be able to book their appointments so it is very user-friendly.
Customer Service - being able to have quick access to a person if an issue arises is key for us and 10to8 has always exceeded our expectations!
Cons
Using the program on a phone is difficult as you cannot see the calendar as well as on desk top.
Likelihood to Recommend
10to8 is a great service even if you aren’t a “service” business. It is easy to use and allows your whole team to know what is happening. It also is great for staying in contact with your clients. It has built-in automation to not only remind them but you as well of upcoming dates! I highly recommend this program!
I am a sole practitioner and so I use it to manage my diary and my contact with clients. I use it for online bookings and to provide me with information about the attendance of clients. These days, potential clients want to discover for themselves what appointments are available and often want the convenience of booking online directly. 10to8 Appointment Scheduling Software allows me to provide this service. I also feel reassured since 10to8 is really focused on online booking, so there are robustness and a strong focus on issues to do specifically with online booking. Other services which have online booking as a part of their offering have less flexibility (in my experience) and I really appreciate the flexibility of the 10to8 Appointment Scheduling Software.
Pros
Flexibility with appointment confirmations, reminders, and automated settings (which can be overridden).
Flexibility with booking services - I can adjust settings to show or hide services and make them bookable, hidden, or just viewable.
Flexibility with payments - payments can be required or optional at the time of booking.
Cons
The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
Likelihood to Recommend
10to8 Appointment Scheduling is generally well suited to my business. Online booking with a separate online booking site is something I have been exploring for some time. However, in my specific use case, I am watchful for when it is inappropriate for clients to make a direct booking with my service - for example, if they are in a mental health crisis - and often it is useful to have contact with clients before they book an appointment in order to check that psychotherapy is the best option for them. However, I feel that using 10to8 Appointment Scheduling in combination with my website can address these concerns.
