Appointment Scheduling Software
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Appointment Scheduling Software TrustMap
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What is Appointment Scheduling Software?
Appointment Scheduling software allows businesses and professionals to book appointments through an online calendar. Also known as appointment booking software, or online booking software, appointment scheduling is offered as a marketing tool for small businesses. Scheduling software is designed to bridge call-to-actions in ads or on landing pages to real booked appointments.
Advanced appointment scheduling software includes more than an online calendar. They may scale to include backend automation (e.g. inventory management, workforce management), or front desk tools (e.g. Point of Sale). Alternately, some very small and sometimes free appointment scheduling tools are built around simple convenience. Free calendar tools supply a simple means for a customer to book a one-on-one appointment fast. Free online calendars may be preferred by solo practitioners and individual professionals.
Many appointment scheduling tools, even the free ones, integrate with web and video conferencing software. This allows the user to allow clients or other individuals to schedule video conferencing meetings with them.
Features of Appointment Scheduling Software
Online appointment scheduling tools provide the following features:
Integration with popular calendar tools (e.g. Outlook, Google Calendar, etc.)
Booking button on website or email linked to calendar
Calendar may manage multiple locations, rooms, and employees
Book one-on-one meetings and group meetings
Workforce job assignment rules (e.g. Round Robin)
Suggest a time to customers based on availability & their needs
Request & input customer information (e.g. email, phone number, etc.)
Time zone detection
Appointment reminders (e.g. SMS or email)
Customizable appointment calendar and notifications
Subscription or membership scheduling and booking/sales
Ability to book multiple or repeating events
Mobile booking app
Social media site booking (e.g. Facebook)
Integrated Point-of-Sale (PoS) and payment processing
Marketing or ad tech integration to connect ads to an online calendar
Appointment Scheduling Software Comparison
Before deciding to invest in an appointment scheduling software solution, consider the following key factors:
Scope: Are you a freelancer or individual practitioner looking for a free online scheduling tool? Or do you need a more robust appointment booking system for your whole business to use? Certain tools cater more to individual users or small teams that only need basic functionality, while others work better for larger organizations that require workflow automation and other additional features.
UI design: Is the user interface of the tools you're considering easy to use and navigate? Some tools may have a more modern or professional-looking design. This can help add an extra element of professionalism to your business if potential clients will be booking meeting times with you through the tool.
Value for cost: Many appointment scheduling software products have a free version you can use. But the functionality and limitations of the free versions may vary. For example, some free versions limit the number of meetings you can book per month, or limit the duration or type of meetings you can schedule. If you’re planning on using a free tool, compare the pros and cons of the free version of a few different products.
Online appointment scheduling software is cloud-based and available via subscription. Free plans supporting a limited number of event types are available. Vendors offer plans that can vary from $8 to $400.
Lower-priced plans focus on providing calendar features while higher-priced plans may offer integrated marketing automation, PoS, and workforce management features. To that extent, higher price tiers may represent a total small business solution for appointment-driven businesses such as clinics or spas. Most vendors offer discounts for annual or multi-year subscriptions.
Calendly is appointment scheduling software from the company of the same name in Atlanta, Georgia. Calendly is available via a free plan that allows users to book unlimited 1:1 appointments. Paid plans, starting at $8 per month enable meetings with multiple invitees, a customizable…
Chili Piper is a suite of automated scheduling tools designed to help revenue teams convert more leads into qualified meetings. Its intelligent Concierge form scheduler offers a way for inbound leads to book a meeting or start a phone call immediately after submitting a form on a…
Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely…
Omnify is a complete platform for selling and scheduling services and engaging with clients. The platform aims to help businesses grow faster through better conversion by providing a ‘Service Store’ instead of just a booking page. The vendor states they have seen customers increase…
TimeTrade helps leading brands optimize engagement through all phases of the customer relationship. TimeTrade’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, in…
SimplyBook.me is an online appointment booking system, enabling service companies to accept online bookings 24/7. The vendor says they provide a one stop solution for service companies whereby clients can run their whole business through one and the same platform. The vendor claims…
Regiondo Pro is an all-in-one solution for leisure and recreation providers to book and manage appointments and activities via their own website. The vendor says with this cost-saving system businesses can increase sales by 30%. The shop can be adapted to the design of the user’s…
Bookafy is an online appointment scheduling solution targeted at a variety of industries. The vendor’s value proposition is that their solution is simple to use, fully customizable, has an elegant user interface and can be embedded into the business user’s website. Support is available…
Frequently Asked Questions
According to end-user feedback on TrustRadius, the top-rated appointment scheduling software products are:
You can view other appointment scheduling software options and read authenticated end-user reviews on TrustRadius’s appointment scheduling software page.