Appointment Scheduling Software

Appointment Scheduling Software Overview

Appointment Scheduling software allows businesses and professionals to book appointments through an online calendar. Also known as appointment booking software, or online booking software, appointment scheduling is offered as a marketing tool for small businesses. Scheduling software is designed to bridge call-to-actions in ads or on landing pages to real booked appointments.


Advanced appointment scheduling software includes more than an online calendar. They may scale to include backend automation (e.g. inventory management, workforce management), or front desk tools (e.g. Point of Sale). Alternately, some very small and sometimes free appointment scheduling tools are built around simple convenience. Free calendar tools supply a simple means for a customer to book a one-on-one appointment fast. Free online calendars may be preferred by solo practitioners and individual professionals.


Many appointment scheduling tools, even the free ones, integrate with web and video conferencing software. This allows the user to allow clients or other individuals to schedule video conferencing meetings with them.


Top Rated Appointment Scheduling Products

TrustRadius Top Rated for 2022

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Appointment Scheduling Software TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Appointment Scheduling Products

(1-25 of 116) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.

Calendly

Calendly is appointment scheduling software from the company of the same name in Atlanta, Georgia. Calendly is available via a free plan that allows users to book unlimited 1:1 appointments. Paid plans, starting at $8 per month enable meetings with multiple invitees, a customizable…

Acuity Scheduling, a Squarespace company

Acuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

Doodle

Doodle is appointment scheduling software from the Swiss company of the same name.

Chili Piper

Chili Piper is a suite of automated scheduling tools designed to help revenue teams convert more leads into qualified meetings. Its intelligent Concierge form scheduler offers a way for inbound leads to book a meeting or start a phone call immediately after submitting a form on a…

SimplyBook.me

SimplyBook.me is an appointment booking system that improves customer service. It is designed to make the booking process simpler and more efficient.

Zoho Calendar
Customer Verified

Zoho Calendar is an online business calendar designed to make scheduling easy. It can be used to stay on top of a schedule, or to share scheduled events with peers.

Booker

Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely…

Omnify

With Omnify’s Membership Management Software, users can streamline aspects of a business - be it bookings for services, membership management, discounts, or automating recurring payments. Omnify’s suite of functions is designed to not only ease administrative operations but also…

Appointy

Appointy is appointment management software from the company of the same name headquartered in India.

10to8 Appointment Scheduling Software

10to8 is appointment management software from the UK company of the same name.

x.ai

x.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.

JRNI

JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).

vCita

vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following…

Key Features

  • Role-based user permissions (6)
    97%
    9.7
  • Mobile access (7)
    85%
    8.5
  • Custom fields (7)
    67%
    6.7
YouCanBook.Me

YouCanBook.me is appointment scheduling software from the UK company of the same name.

ScheduleOnce

ScheduleOnce is appointment scheduling software from the company of the same name headquartered in Walnut, California.

Genbook

Genbook is appointment scheduling software from the company of the same name in San Francisco, California.

TidyCal

A tool to make scheduling the next meeting easier with calendar integrations, booking pages, and customization. Trying to schedule a meeting can lead to the hassle of back-and-forth emailing to find a time that works. (“Next month is a no-go, too. Should we try for 3 p.m. CT after…

Square Appointments

Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

Thryv

Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.

Key Features

  • Social sharing and campaigns (8)
    95%
    9.5
  • Mobile optimization (8)
    90%
    9.0
  • Email deliverability reporting (8)
    86%
    8.6
Bookafy

Bookafy is an online appointment scheduling solution targeted at a variety of industries. The vendor’s value proposition is that their solution is simple to use, fully customizable, has an elegant user interface and can be embedded into the business user’s website. Support is available…

SetMore

SetMore is appointment scheduling software from the company of the same name in Portland, Oregon.

Schedulicity

Schedulicity is an appointment booking platform from the company of the same name in Bozeman, Montana.

Apptoto

Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.

Timely Salon Software

Timely is appointment scheduling and business management software for spas and salons from the New Zealand company of the same name.

Engageware

Engageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer…

Learn More About Appointment Scheduling Software

What is Appointment Scheduling Software?

Appointment Scheduling software allows businesses and professionals to book appointments through an online calendar. Also known as appointment booking software, or online booking software, appointment scheduling is offered as a marketing tool for small businesses. Scheduling software is designed to bridge call-to-actions in ads or on landing pages to real booked appointments.


Advanced appointment scheduling software includes more than an online calendar. They may scale to include backend automation (e.g. inventory management, workforce management), or front desk tools (e.g. Point of Sale). Alternately, some very small and sometimes free appointment scheduling tools are built around simple convenience. Free calendar tools supply a simple means for a customer to book a one-on-one appointment fast. Free online calendars may be preferred by solo practitioners and individual professionals.


Many appointment scheduling tools, even the free ones, integrate with web and video conferencing software. This allows the user to allow clients or other individuals to schedule video conferencing meetings with them.


Features of Appointment Scheduling Software


Online appointment scheduling tools provide the following features:


  • Integration with popular calendar tools (e.g. Outlook, Google Calendar, etc.)

  • Booking button on website or email linked to calendar

  • Calendar may manage multiple locations, rooms, and employees

  • Book one-on-one meetings and group meetings

  • Workforce job assignment rules (e.g. Round Robin)

  • Suggest a time to customers based on availability & their needs

  • Request & input customer information (e.g. email, phone number, etc.)

  • Time zone detection

  • Appointment reminders (e.g. SMS or email)

  • Customizable appointment calendar and notifications

  • Subscription or membership scheduling and booking/sales

  • Ability to book multiple or repeating events

  • Mobile booking app

  • Social media site booking (e.g. Facebook)

  • Integrated Point-of-Sale (PoS) and payment processing

  • Marketing or ad tech integration to connect ads to an online calendar


Appointment Scheduling Software Comparison


Before deciding to invest in an appointment scheduling software solution, consider the following key factors:


  1. Scope: Are you a freelancer or individual practitioner looking for a free online scheduling tool? Or do you need a more robust appointment booking system for your whole business to use? Certain tools cater more to individual users or small teams that only need basic functionality, while others work better for larger organizations that require workflow automation and other additional features.

  2. UI design: Is the user interface of the tools you're considering easy to use and navigate? Some tools may have a more modern or professional-looking design. This can help add an extra element of professionalism to your business if potential clients will be booking meeting times with you through the tool.

  3. Value for cost: Many appointment scheduling software products have a free version you can use. But the functionality and limitations of the free versions may vary. For example, some free versions limit the number of meetings you can book per month, or limit the duration or type of meetings you can schedule. If you’re planning on using a free tool, compare the pros and cons of the free version of a few different products.


Pricing Information


Online appointment scheduling software is cloud-based and available via subscription. Free plans supporting a limited number of event types are available. Vendors offer plans that can vary from $8 to $400.


Lower-priced plans focus on providing calendar features while higher-priced plans may offer integrated marketing automation, PoS, and workforce management features. To that extent, higher price tiers may represent a total small business solution for appointment-driven businesses such as clinics or spas. Most vendors offer discounts for annual or multi-year subscriptions.


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Frequently Asked Questions

What does appointment scheduling software do?

Appointment scheduling software integrates with the user’s online calendar (or calendars) and allows clients or other individuals to schedule meeting times on the user’s calendar. Many tools integrate with web and video conferencing software as well, to enable users to have and schedule video meetings.

What are the benefits of using appointment scheduling software?

The main benefit of using appointment scheduling software is that it provides an easy and painless way to book online meetings. You can simply send out a link to prospective clients or customers and allow them to find a meeting date and time that works best for them, rather than hashing out over email which specific date(s) and time(s) work for everyone. This saves valuable time and provides a much more seamless end-user experience.

How much does appointment scheduling software cost?

There are many free appointment scheduling software options like Calendly, Doodle, Square Appointments, and SetMore. The starting price for paid tools can vary between $6/mo. up to $15/mo. Basic plans usually allow up to one user with one integrated calendar.