Best Appointment Scheduling Software include:
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Appointment Scheduling Software Overview
What is Appointment Scheduling Software?
Appointment Scheduling software allows businesses and professionals to book appointments through an online calendar. Also known as appointment booking software, or online booking software, appointment scheduling is offered as a marketing tool for small businesses. Scheduling software is designed to bridge call-to-actions in ads or on landing pages to real booked appointments.
Advanced appointment scheduling software includes more than an online calendar. They may scale to include backend automation (e.g. inventory management, workforce management), or front desk tools (e.g. Point of Sale). Alternately, some very small and sometimes free appointment scheduling tools are built around simple convenience. Free calendar tools supply a simple means for a customer to book a one-on-one appointment fast. Free online calendars may be preferred by solo practitioners and individual professionals.
Features of Appointment Scheduling Software
Online appointment scheduling tools provide the following features:
Integration with popular calendar tools (e.g. Outlook, Google Calendar, etc.)
Booking button on website or email linked to calendar
Calendar may manage multiple locations, rooms, and employees
Book one-on-one meetings and group meetings
Workforce job assignment rules (e.g. Round Robin)
Suggest a time to customers based on availability & their needs
Request & input customer information (e.g. email, phone number, etc.)
Time zone detection
Appointment reminders (e.g. SMS or email)
Customizable appointment calendar and notifications
Subscription or membership scheduling and booking/sales
Ability to book multiple or repeating events
Mobile booking app
Social media site booking (e.g. Facebook)
Integrated Point-of-Sale (PoS) and payment processing
Marketing or ad tech integration to connect ads to an online calendar
Online appointment scheduling software is cloud-based and available via subscription. Free plans supporting a limited number of event types are available. Vendors offer plans that can vary from $8 to $400. Lower priced plans focus on providing calendar features while higher-priced plans may offer integrated marketing automation, PoS, and workforce management features. To that extent, higher price tiers may represent a total small business solution for appointment driven businesses such as clinics or spas. Most vendors offer discounts for annual or multi-year subscriptions.