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SolarWinds Access Rights Manager (ARM) Reviews and Ratings

Rating: 8.7 out of 10
Score
8.7 out of 10

Reviews

14 Reviews

Reliable and Easy to Use

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We are new to ARM and already have other SolarWinds products that we use. So far it has been working well for our needs. We are still trying to set up the SMTP portion to get automated AD reports via email. It has also helped immensely in helping us discover where the nested shares are in our clients' folder structure systems. One suggestion would be to offer some training during the implementation process. While the application is quite intuitive, it would add to a better implementation experience.

Pros

  • AD Reports
  • Folder permissions discovery

Cons

  • Implementation process

Likelihood to Recommend

Overall, Solar Winds Access Rights Manager (ARM) is reliable and easy to use once you figure out how to get what you want from the tool. They have both a client and web version of the tool that can be used. Each one has different functionality so just have to remember where to go to do the task you want. We are still early in our usage, but so far it seems to be working well!

Vetted Review

SolarWinds Access Rights Manager (ARM) needs serious upgrades.

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

To be able to manage and report file server permissions. And also I would like to automate AD user account settings.

Pros

  • File server permissions management
  • File server audits and alerts

Cons

  • Alert types and settings are not sufficient and there are lots of bugs

Likelihood to Recommend

I couldn't do what I was exactly expecting from this solution. And local partners in Turkiye are not experienced and knowledgeable enough. Without support from SolarWinds and videos online they can't even install software!

SolarWinds ARM - Good product, but needs some improvements

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

SolarWinds ARM is used for the self service platform and the automation of access rights on File Server.

Pros

  • Automation
  • Reporting
  • Ease of installation and upgrade

Cons

  • Level of access should be different in the Self Service portal, depending on where you want access
  • Support is not the greatest I've seen

Likelihood to Recommend

Great for automation and the API, where you can integrate it with other products.

Self service is great via the web interface, but it lacks the ability to differentiate between departmental folders, if they are set at different levels - Visibility is set to the same level, so if your organization has a different folder structure for a department, then it won't work properly.

Vetted Review
SolarWinds Access Rights Manager (ARM)
3 years of experience

SolarWinds Access Rights Manager (ARM) is the way to go!

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Managing and auditing access rights in our organization with SolarWinds Access Rights Manager (ARM) it's simply easier, much faster, and also safe!

Pros

  • Windows File Server Auditing
  • Exchange Auditing Software
  • Active Directory Auditing Tool

Cons

  • Active Directory Permissions Reporting Tool
  • Active Directory Reporting Solution
  • Monitor and Manage OneDrive Permissions

Likelihood to Recommend

it does the job well but could be cheaper... maybe a licensing based on usage could make more sense.

Vetted Review
SolarWinds Access Rights Manager (ARM)
2 years of experience

SolarWinds Access Rights Manager (ARM) Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We make use of Access Rights Manager in our organization for the provisioning of new user accounts, determining folder permissions for all our shared files/folders on our file/print server, as well as administration for our various security/distribution groups (for example listing all groups which are empty) This has made the tasks of creating new user accounts or group management so much easier, and less time-consuming.

Pros

  • New User Creation
  • Security group maintenance - eg displaying all groups which are empty.
  • visual representation of all security permissions set on shared files/folders on our file/print servers

Cons

  • The main gripe I have is the process of creating user templates. At present, You have to use a 3rd party addon to create new user account templates. It would be great to have this integrated with ARM as default.

Likelihood to Recommend

The main benefit we found was with user account creation. Previously this was a much longer process as the account would have to be added to security groups manually, or information regarding job titles, managers, etc would all need to be entered manually. Now with ARM, we have set up templates for all our new users. This means we've cut down on the user account creation time as the templates pre-populate all the correct information specific to that user account.

Vetted Review
SolarWinds Access Rights Manager (ARM)
3 years of experience

Make sure you have a project in mind before purchasing

Rating: 3 out of 10
Incentivized

Use Cases and Deployment Scope

We purchased SolarWinds ARM when it was owned by 8Man. We bought it as we were commencing a records management project and it was excellent for reporting on the file permissions assigned to users and groups and for AD management. It worked very well initially and we had excellent support from 8Man.

Pros

  • Report on file permissions
  • Lists actions performed on files by users
  • AD management
  • Provide reports on accounts in AD

Cons

  • Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
  • Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.

Likelihood to Recommend

SolarWinds [Access Rights Manager] (ARM) is well suited to our environment as we still have unstructured data and we are actively working on a project to tighten up access to data. It works very well as an AD management tool which we want to expand the use of. It is a very good tool, but it is constantly breaking on us and it takes ages to get it resolved.

Vetted Review
SolarWinds Access Rights Manager (ARM)
4 years of experience

Solid tool for daily use

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We're using ARM to manage our Active Directory and File services. In addition too that we periodically need our users to reevaluate the access permissions on their resources, especially team leaders or managers. It is our main tool to make changes in the AD (all fileserver permissions are managed by security groups in the AD). One important feature is the documentation of who made what. We must make annual reports about our work and this documentation to a public institution.

Pros

  • Manage Active Directory Users and Groups
  • User creation using templates and automation
  • Documentation of changes

Cons

  • You cannot create organizational units in the AD with it.
  • Automation and templates need knowledge of JSON and are not intuitive.
  • Deleted folders cannot automatically delete from recertification as well.

Likelihood to Recommend

It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.

Vetted Review
SolarWinds Access Rights Manager (ARM)
3 years of experience

SolarWinds Access Rights Manager ensure the right access, easily manageable

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

SolarWinds Access Rights Manager is used throughout our organisation to manage and inspect access rights to most of the online services we use and to restrict access to only those tools/folders each individual user needs. I use it to visualize all permissions and access to ensure we adhere to the principle of least privileges.

Pros

  • Auditing a particular use is very simple and clear
  • You can generate automated reports for review
  • It is easy to set-up

Cons

  • The user interface is not very modern or fancy
  • It does not have a lot of integrations with our identify providers beside Active Directory
  • The reports cannot be customised alot

Likelihood to Recommend

SolarWinds Access Rights Manager is ideal for companies using Active Directory. It allows you to manage all employees' permissions from one location. Besides that, it is also great for cybersecurity experts to visualize all the permissions within the company, to audit them and make sure no one has too many permissions. Considering the scope of the applications, it would be most-suited for medium to large companies.

Best IAM tool on a budget for SMB

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use SolarWinds Access Rights Manager [(ARM)] across the entire organization. It was primarily put in place to meet audit requirements when granting access to AD groups, file shares and onboarding or offboarding user accounts. We also just began to use the reconciliation feature as it is now available for AD groups.

Pros

  • Very good integration with Active Directory
  • Tracking changes made in Active Directory
  • Approvals for access to different group memberships
  • Helps us to improve our processes

Cons

  • The emails generated could be improved, a little HTML or RTF goes a long way to readability
  • The UI was designed by a coder, would be better to have some usability testing done.
  • Better integration with non AD applications

Likelihood to Recommend

I believe Solarwinds [Access Rights Manager (ARM)] is best designed for SMB. We looked at the leaders in Identity Access Management and were quoted big numbers and long timelines. We needed to have something up a running in a couple months without breaking the bank. This fit the bill and met most of the audit requests.

Vetted Review
SolarWinds Access Rights Manager (ARM)
2 years of experience

ARM - A tale about Ransomware and Dataowner

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Only admins in IT use it. We manage the Dataowner and the Permissions they wanna give to their Users. With ARM we have completely restructured our main File Server and then have redone all of the Permissions based on what the Dataowner wants. We work closely with the Dataowner to make sure everything is set up as they want it.

Pros

  • Easy to use, drag and drop, permission change with every change made logged
  • Generating automated Reports for Dataowners to review
  • Log all activity on the File server in case of Breaches or Viruses

Cons

  • Design - the old 8Man design was more friendly
  • I miss to option to create custom "Who has access here" reports. My Dataowners dont need to know where users have List rights

Likelihood to Recommend

Best suited: It is best suited for companies who don't want to worry too much about access rights. The initial workload may be huge, based on the current rights situation in your company, but after setting everything up the time to change or review permissions has dropped drastically. Not suited: If you want to specify permissions on a Folder and have them overwritten each time someone makes a change, ARM is not the product for you.

Vetted Review
SolarWinds Access Rights Manager (ARM)
4 years of experience