ADP Resource (Discontinued) Reviews & Insights

Our company uses ADP for payroll and to manage our HR processes. We use the tool in the US and ADP streamlines internationally for our EMEA and APAC employees.
Specifically, we use the ADP portal to track PTO, employee timecards, track employees by headcount, chart organizational hierarchy, and to manager overall HR and payroll needs.

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.

I have used ADP since they were using the software from Bank of America. I’ve been using it for a long time and I can't say enough about it. It is great for streamlining the processing of payroll, no matter how many employees you might have. I worked for another company and I did payroll for over 1000 employees. I now do payroll for less than 50 and the ease is about the same. Of course ADP Resource covers more of the HR job, making the process more complete with this software. For reasons understood by only the president of the company, we do not offer the complete payroll system to our employee's but, he's the boss and signs the checks.

This is no fault of ADP, I would want to use our software to it's full potential. [I would like to use it for] letting the employees have access to their records for changes to their address and to view their payroll records. I like that I have so much access to process payroll but I, feel the cost does not justify the use. It is pricey for what I am using it for and this is the decision of our President.

At my previous place of employment, we used ADP Resource for the whole organization. We used it for payroll and benefits, as well as HR records. ADP Resource was very helpful in that all the information I ever needed regarding our employees was there. I was able to easily keep record of all that information and maintain updates with ease. Instead of having multiple sources for recording info, ADP Resource allowed us to do everything within one source.

I would highly recommend ADP Resource. It is a one stop shop for all human resource needs. One key question that I would ask on any product is: Does it cover all my HR needs in one application? ADP does just that.