Alpine IQ

We use Alpine IQ to manage the [...] loyalty program, [...], and reward our customers for every dollar they spend at our store. We also send text and email campaigns thru Alpine IQ. From the first time I had a demo of the software, I could tell that it was well designed and much easier to use than the product we had been using. From the sales to onboarding process, we were well taken care of by the Alpine team and had regular check-in calls to learn the platform. All of our questions were answered and as we set things up we found it to be very user friendly. I love the interface, the way the analytics are presented, and their customer support. We have not been using it very long yet, but we are already seeing the benefits of the platform in higher open and conversion rates and growth to our loyalty list. I am excited to continue learning the platform and will be completing their certification program. Very happy with our investment in Alpine IQ so far and excited for the future!

• So far we have seen higher open and conversion rates than previous messaging platforms.
• The way it integrates with our POS makes it much easier on our team to use and to encourage customers to sign up for the loyalty program.

Dutchie, Later, WordPress

We utilize Alpine IQ to keep track of and communicate with our patrons. With our current POS provider we don't have the option to send out information or promotions natively. Alpine IQ gives us the flexibility to stay with our current POS partner but integrate a rewards system as well. Our customers are able to not only track and utilize their points, but shop directly from the interface as well.

• We've had an immense positive impact to our guest experience by being able to offer a loyalty program

[...] is a vertically integrated cannabis company based in Massachusetts. We operate multiple brick and mortar retail stores in Massachusetts and Michigan as well as selling our products on the Massachusetts wholesale market. With so many facets to our company and brands of our own, we needed a robust suite of outbound marketing and customer retention tools. Fortunately for us, we found Alpine IQ!

In an increasingly crowded retail environment, spread across multiple states, we needed a way to effectively communicate and retain our customers. By leveraging AIQ's email and SMS campaign tools, we've been able to do just that. We've seen our list of subscribers grow to roughly 80,000 and we're able to put attractive promotions in front them quickly and easily. Better still, the robust reporting features AIQ offers makes drilling down into the data generated by each campaign simple and allows us to further refine our messaging.

• Off the charts ROI
• Outstanding customer communication tool
• Outstanding customer retention tool