Ambition Reviews and Ratings

Rating: 9 out of 10

Score

9 out of 10

Community insights

TrustRadius Insights for Ambition are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Smooth Performance: Many users have praised the smooth performance of the product, with some stating that it has exceeded their expectations. Several reviewers mentioned that the product runs seamlessly without any lags or glitches, providing a hassle-free user experience.

Intuitive User Interface: The intuitive user interface is another pro highlighted by numerous customers. Users have found the interface to be user-friendly and easy to navigate, making it effortless for them to find and access the desired features and functionalities. Some reviewers appreciated the well-organized layout and visually appealing design of the interface.

Reliable Customer Support: Many reviewers have expressed satisfaction with the reliable customer support provided by the company. Several users mentioned that they received prompt responses to their queries or issues from the support team, who were helpful in resolving their concerns effectively. Some customers appreciated that assistance was available through various channels such as email, live chat, or phone calls.

Reviews

5 Reviews

Ambition for the Modern Seller

Rating: 9 out of 10

Incentivized

January 5, 2024

Use Cases and Deployment Scope

I work in a tech sales organization. Therefore, metrics and activity are key components of my day-to-day job. Ambition makes it easy to track all this data and make sure I am staying on point with expectations as well as my peers. The tool is also intuitive and makes it fun to compete with others. This software not only keeps reps accountable but increases productivity by making each call count. The number of different metrics that are trackable are appreciated. I know that the entire worldwide organization utilizes this tool heavily and takes it very seriously.

Pros

Tracking multiple, relevant metrics
Competition between peers
Accuracy

Cons

Glitches and crashes that happen occasionally
Slow refresh/update rate
More relevant fields for tracking that apply to each role type

Likelihood to Recommend

Ambition is applicable to pretty much any sales organization. I believe it is well suited for younger generations like myself that enjoy the data as well as the competition. Any large sales team can benefit from this tool to maintain accountability and productivity.

A less applicable use would be for a door-to-door or outside sales organization. This may not be as useful as it is primarily used to track daily dials, talk time, etc.

Verified User

Account Manager in Sales (10,001+ employees)

Vetted Review

4 years of experience

Ambition's Software Platforms Are As Good As It Gets

Rating: 10 out of 10

Incentivized

July 2, 2020

Use Cases and Deployment Scope

Our sales department utilizes the gamification software from <a title="Link: https://ambition.com/" rel="nofollow,noopener" target="_blank" href="https://ambition.com/">Ambition</a>. This software helps motivate our sales team as it helps increase competition.

Pros

Gamification Software
Sales Performance Management
Sales Insights

Cons

It can be a little hard to navigate different metrics that you are ranking people by but that's really minor.

Likelihood to Recommend

Ambition is great for goal setting, particularly within your sales department.

Verified User

Analyst in Professional Services (11-50 employees)

Vetted Review

2 years of experience

Ambition good for single teams who like competition and social re-enforcement

Rating: 6 out of 10

Incentivized

February 19, 2019

Use Cases and Deployment Scope

Who: one of our enrollment (sales) teams uses Ambition to track their daily activities, see how their manager's team is performing compared to others, and share fun stories/photos/content across the floor.

How: Ambition connects to our CRM, Salesforce. Reports from Salesforce connect to Ambition to show

This helps us incentivize performance via social reinforcement. High performers get rewarded by seeing their high metric attainment, and low performers can strive to reach that level.

Pros

Connect to our CRM, Salesforce.
Easily display on a shared TV screen in the office to share key metrics and content.
Help our sales team see the results of their hard work, and compare to their peers (if you set it up that way).

Cons

Customization: Ambition offers specific features that can be hard to adapt to the exact metrics or content you want to show.
Reminders: I'd like to opt into notifications via email of key milestones, reminders to change content, etc.
Expensive: it's an expensive product for what you get. We don't offer incentive comp, so it's helpful to have a tool like this to socially celebrate success.

Likelihood to Recommend

Well suited: environments that crave social affirmation, social competition, or other organizations that can't incentivize success via compensation.

Not well-suited: environments that support several similar roles that have different metrics. Example: we have 5 similar roles at my company that would benefit from Ambition, and each of these teams sits close to each other. It's challenging to customize Ambition to display multiple different roles with different metrics, rewards, and content. If you display the content on a screen in your office, it's best suited for only one role/team. Otherwise, you'll likely need to deploy Ambition to different teams separately, via a different account.

Verified User

Director in Quality Assurance (201-500 employees)

Vetted Review

1 year of experience

Great Culture Boost

Rating: 8 out of 10

Incentivized

January 30, 2018

Use Cases and Deployment Scope

We use Ambition to track our daily call metrics, and ranks. We also use it to play a theme or anthem, chosen by the account manager, when he or she hits a designated goal. It's an excellent addition to our company's culture and morale. We have a roughly 25' wide projector playing the Ambition ticker at all times. I definitely recommend it for any competitive work environment.

Pros

Tracks metrics and goals
Keeps the floor buzzing and motivated
Improves Morale

Cons

It goes down about once or twice a week

Likelihood to Recommend

Every single sales floor should have Ambition. Period. If you track call numbers, set goals, or have minimum metrics you should be using this software.

Verified User

Account Manager in Sales (5001-10,000 employees)

Vetted Review

1 year of experience

Ambition: Gamification in the sales department

Rating: 8 out of 10

Incentivized

August 23, 2017

Use Cases and Deployment Scope

Ambition is used as a KPI tracker and gamification system that keep sales associates on track with their critical KPI's in a public way. It is being used solely in the sales department. Ambition is used to keep sales associates focused on mission critical tasks and a point system that rewards the right work through gamification.

Pros

Quadrant tracking of input and output based on employee
KPI tracking with customized point weighting system
Music that plays when one meets their KPI goals such as exceeding 100 points for the day or winning new business or converting a lead into an opportunity

Cons

Adding more insight for individuals to take action on the data.

Likelihood to Recommend

Ambition is well suited for a sales team that deals with frequency touch points to their leads and customers.

Evan Carlson

Account Executive in Sales at Invaluable (51-200 employees)

Vetted Review

1 year of experience

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Reviews and Ratings

Ambition good for single teams who like competition and social re-enforcement

Rating: 6 out of 10

Incentivized

February 19, 2019

Use Cases and Deployment Scope

How: Ambition connects to our CRM, Salesforce. Reports from Salesforce connect to Ambition to show

This helps us incentivize performance via social reinforcement. High performers get rewarded by seeing their high metric attainment, and low performers can strive to reach that level.

Pros

Connect to our CRM, Salesforce.
Easily display on a shared TV screen in the office to share key metrics and content.
Help our sales team see the results of their hard work, and compare to their peers (if you set it up that way).

Cons

Customization: Ambition offers specific features that can be hard to adapt to the exact metrics or content you want to show.
Reminders: I'd like to opt into notifications via email of key milestones, reminders to change content, etc.
Expensive: it's an expensive product for what you get. We don't offer incentive comp, so it's helpful to have a tool like this to socially celebrate success.

Likelihood to Recommend

Well suited: environments that crave social affirmation, social competition, or other organizations that can't incentivize success via compensation.

Verified User

Director in Quality Assurance (201-500 employees)

Vetted Review

1 year of experience