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AppAssure is a data backup and restore offering from Dell.https://dudodiprj2sv7.cloudfront.net/product-logos/6i/V5/XE39STBHT7T1.pngAppAssure is not recommended for Enterprise but fine as a consumer productWe are using AppAssure now Rapid Recovery, to backup our VM servers at our datacenter. The backup product is not meeting our backup demands, we often get missed backups. We have 100 VMs to backup and we are also doing off-site replication to an Azure RR core. When rollups are running, it halts the backups. We adjusted the rollups to run once a week, it consumes too much of our repository space. Can't win with the product.,It's good when there are no issues with the backup. It works well with file level restores if you can get the systems backed up without any corruptions.,We have many repository corruptions and have to blow our backups away. I would not recommend using this if you are keeping a long retention. We upgraded the agent and it created a new base image. Duplicate base images are eating up into our repository space. I would like to see the repositories go away and use the type that was introduced for replay.,1,It is taking too much of our time to manage this product to make sure backups are running.,AppAssure gets it doneAppAssure is used to back up all our Windows and Linux servers, both physical and virtual. In the past we were using Tivoli and find this a much easier solution to manage. Traditional file level backup solutions were problematic with our document management application because of the sheer volume of files. The ability to export a backup to a virtual machine has allowed us restore a "broken" VM with just a few clicks. This same function gives us the ability to have a "standby" VM ready to power up should a production VM fail.,Installation and setup is simple. You can be up and running in minutes. Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection. The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.,My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again. Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected. Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.,9,Early versions of the product and conflicting "Best Practices" made our initial implementation problematic. Enlisting Dell Professional Services to assist us with our 5.3 to 5.4 upgrade was well worth it and put us in the right place. If you are using a VAR for your implementation make sure they have the experience needed. When a web developer broke our corporate web site, I was able to export a backup to a new VM and get us back online in less time than it took to figure out what broke. AppAssure's ease of use has allowed our help desk staff to do end user file restores without involving system administrators.,Tivoli Storage Manager, Veeam Backup & Replication and Syncsort Backup Express,VMware vCenter Server, SolarWinds IPAM, SolarWinds Virtualization Manager, Netvault Backup, vCenter Site Recovery Manager,12,1,Vendor implemented Professional services company,No,Change management was minimal,Conflicting "Best Practice" information from Dell Tech Support Having a large install base and needing to update the agent on all those machines after updating the core software,6Are you sure? No, I'm AppAssure!We use AppAssure as our data backup and data recovery solution. AppAssure is currently being used in our corporate environment and across all of our branch office locations. We are able to do a bare metal restore under 30 minutes and for our mission critical servers we utilize the Virtual Standby feature which [brings back] a dead server back online within minutes. With a secondary AppAssure appliance in our branch office locations, we are able to replicate our mission critical network share server to 2 other sites, which accommodates our disaster recovery issues. Overall, we are very satisfied with the AppAssure appliances we've purchased.,AppAssure add-on (DocRetriever for SharePoint Console) allows us to recover a particular sub site in SharePoint if deleted. AppAssure add-on (Local Mount Utility) allows us to drill into an incremental backup to retrieve a file that was saved on a particular date and be able to mount it and make it into a temporary file recovery share. AppAssure Virtual Standby allows us to put our primary domain controller on Virtual Standby in lieu of a disaster.,I've noticed that pushing an agent update via the console does not always work. It gets frustrating to download the 300mb agent and install it manually across our infrastructure servers. Reporting is a big issue, the canned reports aren't really helpful. I wish there was a way to have customized reporting. Also, be able to schedule reporting from the console. I had to schedule it through PowerShell, but most people aren't proficient with PowerShell so it could be quite challenging. The Event logs: When there is a failure, it doesn't provide explanation at times of why it failed. If there was a solution/suggested To-Do if a particular error occurred it would save a lot of IT time.,10,AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file. One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime. The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.,AppAssure ReviewWe initially purchased this product for the hot P to V features of AppAssure. It expanded when our remote sites needed a VM backup solution. They were running ESXi free version, so there werent many options. When we were told AppAssure could backup ESXi free we explored the software further. For the price and purpose of the solution, it was the best we could find. Since then, we've been using AppAssure to back up all our VMs in our remote sites.,Continuous backup with deduplication and compression The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point. Can back up physical and virtual (ESX or Hyper-V).,The GUI and response times are far too slow. It would be nice if this could be improved. Currently you can set a blanket retention policy for all protected machines. It would be great if this could get more granular and can do protection groups of machines where you can custom set retention policy Once again, policies where you can set backup times for groups rather than individual machines would be great.,7,The compression and dedupe have been great. We are able to back up 10 VMs on only a 2 TB repository. We take differentials every 15 minutes and have held on to backup data for the past 3 years. The pricing of AppAssure is very competitive to the market. However, now that enterprise level backup is more of a commodity, the view of looking at AppAssure should be the Dell backup suite as whole, rather than AppAssure itself. Fast recovery and mount points.,Symantec Backup Exec, Veeam Backup & Replication and CommVault
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AppAssure
19 Ratings
Score 6.3 out of 101
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AppAssure Reviews

AppAssure
19 Ratings
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Score 6.3 out of 101
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May 10, 2017

Review: "AppAssure is not recommended for Enterprise but fine as a consumer product"

Score 1 out of 10
Vetted Review
Verified User
Review Source
We are using AppAssure now Rapid Recovery, to backup our VM servers at our datacenter. The backup product is not meeting our backup demands, we often get missed backups. We have 100 VMs to backup and we are also doing off-site replication to an Azure RR core. When rollups are running, it halts the backups. We adjusted the rollups to run once a week, it consumes too much of our repository space. Can't win with the product.
  • It's good when there are no issues with the backup. It works well with file level restores if you can get the systems backed up without any corruptions.
  • We have many repository corruptions and have to blow our backups away. I would not recommend using this if you are keeping a long retention.
  • We upgraded the agent and it created a new base image. Duplicate base images are eating up into our repository space.
  • I would like to see the repositories go away and use the type that was introduced for replay.
We have to monitor the backups daily, it's so bad that support is monitoring our core for us daily. Managing backups is another full-time job and it should not be this difficult with new issues every week. I don't recommend this product to anyone, stay away if you can and go with something more reliable.
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Tony Albanese profile photo
April 08, 2016

User Review: "AppAssure gets it done"

Score 9 out of 10
Vetted Review
Verified User
Review Source
AppAssure is used to back up all our Windows and Linux servers, both physical and virtual. In the past we were using Tivoli and find this a much easier solution to manage. Traditional file level backup solutions were problematic with our document management application because of the sheer volume of files. The ability to export a backup to a virtual machine has allowed us restore a "broken" VM with just a few clicks. This same function gives us the ability to have a "standby" VM ready to power up should a production VM fail.
  • Installation and setup is simple. You can be up and running in minutes.
  • Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection.
  • The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.
  • My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again.
  • Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected.
  • Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.
AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Read Tony Albanese's full review
Dhaval Parekh MCP, MCSA, MCSA+M profile photo
October 12, 2015

User Review: "Are you sure? No, I'm AppAssure!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use AppAssure as our data backup and data recovery solution. AppAssure is currently being used in our corporate environment and across all of our branch office locations. We are able to do a bare metal restore under 30 minutes and for our mission critical servers we utilize the Virtual Standby feature which [brings back] a dead server back online within minutes. With a secondary AppAssure appliance in our branch office locations, we are able to replicate our mission critical network share server to 2 other sites, which accommodates our disaster recovery issues. Overall, we are very satisfied with the AppAssure appliances we've purchased.
  • AppAssure add-on (DocRetriever for SharePoint Console) allows us to recover a particular sub site in SharePoint if deleted.
  • AppAssure add-on (Local Mount Utility) allows us to drill into an incremental backup to retrieve a file that was saved on a particular date and be able to mount it and make it into a temporary file recovery share.
  • AppAssure Virtual Standby allows us to put our primary domain controller on Virtual Standby in lieu of a disaster.
  • I've noticed that pushing an agent update via the console does not always work. It gets frustrating to download the 300mb agent and install it manually across our infrastructure servers.
  • Reporting is a big issue, the canned reports aren't really helpful. I wish there was a way to have customized reporting. Also, be able to schedule reporting from the console. I had to schedule it through PowerShell, but most people aren't proficient with PowerShell so it could be quite challenging.
  • The Event logs: When there is a failure, it doesn't provide explanation at times of why it failed. If there was a solution/suggested To-Do if a particular error occurred it would save a lot of IT time.
If your organization is looking for a solution that provides reliable backup, quick data restore or replication then AppAssure is the appliance to consider. If your organization has Hyper-V or VMware in your environment and requires those [to have] .vhdx or .vmdk backup, then AppAssure is the appliance to consider. If your organization is looking for a data recovery solution, then consider using AppAssure.
Read Dhaval Parekh MCP, MCSA, MCSA+M's full review
No photo available
October 09, 2015

"AppAssure Review"

Score 7 out of 10
Vetted Review
Verified User
Review Source
We initially purchased this product for the hot P to V features of AppAssure. It expanded when our remote sites needed a VM backup solution. They were running ESXi free version, so there werent many options. When we were told AppAssure could backup ESXi free we explored the software further. For the price and purpose of the solution, it was the best we could find. Since then, we've been using AppAssure to back up all our VMs in our remote sites.
  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
  • The GUI and response times are far too slow. It would be nice if this could be improved.
  • Currently you can set a blanket retention policy for all protected machines. It would be great if this could get more granular and can do protection groups of machines where you can custom set retention policy
  • Once again, policies where you can set backup times for groups rather than individual machines would be great.
I belive AppAssure is now part of the Dell protection Suite. We have a very messy backup process where we run several backup products: one product for virtual, one for physical, Appassure for special backup needs. If you are looking at AppAssure, ask yourself if you're willing to use the entire backup suite from Dell. I feel one of the key things for backup is a single pane of glass. Can you manage a majority of your backup needs and processes from this one product?
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Feature Scorecard Summary

Universal recovery (2)
8.0
Live recovery (2)
8.0
Recovery verification (2)
9.1
Business application protection (3)
6.4
Multiple backup destinations (3)
9.8
Incremental backup identification (4)
7.0
Backup to the cloud (3)
5.1
Deduplication and file compression (4)
3.2
Snapshots (4)
4.2

About AppAssure

AppAssure is a data backup and restore offering from Dell.
Categories:  Data Center Backup

AppAssure Technical Details

Operating Systems: Unspecified
Mobile Application:No