TrustRadius Insights for Asigra are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Comprehensive and Versatile Platform: Many users have found Asigra's Agentless Backup and Recovery solution to be a comprehensive and versatile platform that can protect various platforms and services. This eliminates the need for multiple point solutions and simplifies management.
Secure and Reliable Solution: Several reviewers have praised Asigra's solution for its security, reliability, scalability, and ease of administration. The use of features like Autonomic Healing and Validation Restore ensures consistent and accurate data recovery.
Agentless Architecture: Users appreciate the agentless architecture of Asigra, which reduces complications associated with installation, configuration, and management of individual servers. This saves time and effort for IT staff while making it easier to manage compared to agent-based alternatives.
We didn't have any backup or recovery tool for our organisation in starting ,so I asked some people and they suggested to give Asigra a try.The main feature which I loved is ,it can be scalable in the backup also ,as it is fully on cloud the security is not a point of concern.
Pros
Pricing of the product is best
IT's simple to implement the workflow to our product
IT has Attack Loop Up services which helps us to tackle against the ransomware
Some more features like Restore Validation is also very useful
Cons
It's not compatible currently with S3
They show up new versions every year so wanted to see a feature having migration of different clouds.
To handle databases of DS client might be difficult sometimes.
Likelihood to Recommend
The majority of the problems that have come up in my use of the software have been resolved by Asigra's support personnel, who are very knowledgeable, and their help site's extensive knowledge base.I adore the agentless backup technology from Asigra. In our customer's setup, I can install the DS-Client on a single machine, and it will backup every system connected to that network. I don't need to set up the programme on numerous computers.
We are currently using Asigra as our main solution to provide system backups and restores. This server side application is extremely important to our environment due to handling all of our virtual machines and physical server backups. It's a reliable and efficient tool for this purpose.
Pros
Cloud backup - fast and reliable data backups
Data recovery platform - easy to operate when data needs to be restored.
Operability - the system is easy to use and effective even over slow or higher latency connections.
Cons
The interface is outdated and could be more intuitive. Work is needed to make it easier to set up when loading and setting up operations.
Event logs need some work. The errors in the log sometimes are not very descriptive. This can cause delays when trying to determine what the actual failure is.
Earlier versions did not have the ability to take snapshots but this was resolved on newer versions.
Likelihood to Recommend
Asigra does a great job at automating efficient backup jobs. We can schedule and automate the backup process, thus reducing the need for manual intervention and freeing up IT resources that allows them to work on other IT projects and activities. The Asigra process is extremely efficient. Its appropriate for any size business.
It is used across the entire organization and it is what we offer to customers when it comes to online backup.
Pros
It allows for great diversity when it comes to what you wish to back up, proven when you configure a backup-job.
The DS-Operator allows for easy management of multiple clients which really suits our business needs.
Once properly configured you hardly run into issues with linking because of the software itself.
Cons
The user interface could use a facelift.
Likelihood to Recommend
Asigra is well suited when we are talking about multiple clients due to the fact that you can easily manage all of them through the DS-operator. You can easily check quotas, how much data they actually use, where you have the clients installed and you can browse customer backup files as if you were using Windows Explorer (capitalizing on the whole ease of access concept).
Originally as a Commercial Property Solutions company Fasset Ltd took the decision following 9 months of research and due diligence to implement Asigra across our UK sites to simplify our Backup process and anticipating the level of data growth, lower the risk to us as a business. This quickly moved to setting up a completely new division within our company called Fasset Technologies to resell Asigra to the Tenants at our sites. Within 12 months this is now in operation across our portfolio and to many of the business within.
What problems does it address for us? 1) Consolidation of Backup Platforms into one solution 2) Lowers our business risk 3) Supports the Backup of Microsoft 365 data following our recent migration 4) Enables us to support our remote sites with a Resilient Data Continuity Solution 5) From a BCP point of view it has enabled us to meet our planned objectives for RTO / RPO
Pros
One solution / window to control all of your backup & recovery requirements.
Fantastic de-dupe / compression to ensure best value. Our average has been circa 30% of its original size.
A pricing model that makes common sense. You pay for the amount you backup and you pay a recovery sum based on historical usage.
The security encryption levels mean that we can support businesses of all types and in still confidence in them.
Cons
Before Version 13 the GUI was seen as a barrier to its success. Since Feb 15 this has been improved.
Endpoint Devices - This is there but has not all the functionality seen in many bespoke products for mobile / tablets etc. From my understanding Asigra have 3 more version updates in the coming 12 months that will improve on this. For me it was a small price to pay for a product that does everything else so well.
Likelihood to Recommend
Due to the security, compliance and regulatory aspects covered by Asigra, it lends itself very well to companies in Finance, Healthcare and Defence. That said, most complex businesses today will benefit from reducing the systems they currently operate. Given that many businesses still operate a tape-based backup Asigra provides the perfect tool to migrate onto which is truly future proofing them.
We are looking how to address the SMB space and helping customers who's growth necessitates a move from just backup to a comprehensive Business Continuity solution. Asigra allows us to help Resellers manage the technology roadmap on behalf of their customers who need their critical business data protected and available.
Asigra - What can I say. After dealing with enterprise software products for 20 yrs, working with Asigra is a breath of fresh air. To have an offering that has full scale enterprise functionality that can also be used and afforded by SMB customers is a real pleasure. Most enterprise applications get lost in complex modules, pricing structures, hidden costs etc., as the years move on. This has not happened with Asigra, it's kept to it's agile fighting weight and focused on doing what it does best and doing it well. OK - There are some areas like the GUI that could be more intuitive than menu based or not having a mobile app dashboard so you are always aware. However these are cosmetic points and I'm sure will be addressed in future version releases.
Pros
Pricing Model - Pay for what you recover. Need I say more...
Agentless - Non invasive, secure and efficient way to gather this data
Cloud / SaaS - Allows customers to protect their data from application in the cloud, ie Google apps, Office 365, Salesforce, AWS or Azure.
30 years of constant development and innovation while still having the agility of a statup.
Has some of the strongest dedupe and compression alogrithms in the industry
Powerful tool set
Cons
Intuitive GUI - Cosmetic
Phone App based dashboard / management console - Nice to have
Lite version for SOHO / small smb customers
Likelihood to Recommend
Key considerations:
Having a single backup solution vs multiple solutions and managing backup/recovery policies in line with RTO and RPO plans.
Awareness of future backup needs, e.g. VMs, P/V Server backup, Smartphones, tablets, laptops.
How to reduce backup/recovery costs as storage needs increase. i.e. only pay for what you recover.
What's your risk management and mitigation process.
I implemented Asigra in a previous organisation and I am currently a reseller and service provider for Asigra. It has been used both across the organisations I have worked for and to address specific backup and recovery issues which other solutions were not able to resolve such as backing up SaaS solutions such as Salesforce.
As a user of the solution it offers a revolutionary pricing model which rewards good IT practices by lowering the cost of an organisations' backup and recovery when you have maintained a low requirement for recovery in previous years. It also removes the cost and management overhead of multiple agents across the IT estate.
As a service provider it offers the perfect business model of a cloud delivered, annuity revenue solution, around which you can build a service that will add long term value to your business.
Pros
It is agentless which makes the cost and administration overhead low.
It offers a recovery licensing model which rewards efficient IT practices in subsequent years.
It provides robust backup for cloud services such as Salesforce and office 365.
It can be delivered on a private infrastructure, in a multi tenant cloud environment or as a hybrid solution
It has FIPS 140 accreditation which demonstrates the security of the solution
Cons
Support for Blackberry devices
Likelihood to Recommend
Where there is a distributed organisation with multiple systems but a desire for centralised backup, this is a particularly good fit, hence it works well in spaces such as the offshore financial sector. Also, where there are a high number of mobile devices and laptops in the organisation, these can all be backed up with no per device cost as the client software has no cost. Unlike many backup solutions which are owned by storage vendors, Asigra is primarily focussed on reducing your storage requirements rather than selling you more disk.
I've been implementing Asigra for over 6 years as Public, Private and Hybrid Clouds. Its key features for me are: Agentless Architecture, WAN Optimisation, Incremental Forever, Encrypted at Source, FIPS-140-2 Certification. These features give service providers and customers the confidence that their data is protected and secure.
Asigra Backs up the data, and restores it when you need it. What more do you need?
Pros
Asigra's agentless architecture means it's much less labour intensive than agent-based alternatives.
Encrypted at Source gives the customer and service provider the confidence that their data is secure.
Continuous Development of the Asigra product suite by Asigra's dedicated engineers in Toronto means Asigra continues to protect data in the latest IT environments. Be that in the Office, Mobile Device, Cloud or Data Centre.
Cons
File Level restore from Windows Hyper-V VHDX backups. This functionality is possible in VMware VMDK backups.
DS-System GUI is outdated and needs bringing up to the same level as the new DS-User GUI.
The reporting could be slicker of the DS-System to DS-System Asigra Replication which provides a second Geographically separate copy of the data.
Likelihood to Recommend
If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
The Agentless Architecture means there are less support burdens.
Encryption at Source gives the customer confidence their data is secure.
WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
FCS is a reseller of Asigra and use it to supply cloud based backup and disaster recovery as service solutions to our customers. I personally have been using Asigra for the past nine years now and still believe it to be the best cloud based enterprise backup and disaster recovery solution. Over the years Asigra has continued to improve always wanting to be ahead of the curve utilising new technology and approaches to ensure the best solution possible. As many other reviewers have stated there is never a question of whether the data can be recovered once Asigra has protected it giving ultimate peace of mind to service providers and most importantly the end customer.
Pros
Fully Agentless Architecture - One DS Client has the ability to protect all of your environment without the need to install agents on each machine saving time and money.
Incremental Forever - No need to run weekly or monthly masters generations.
Military Grade Security
Deduplication
Mass Deployment functionality
Continuous Data Protection
VM Replication
All data fully compressed and encrypted for WAN optimisation
Cons
The Asigra GUI's have been described as quite antiquated. The most used interface (DS User) has been recently updated, it will be nice when the rest of the interfaces get a fresh look.
DS Noc is a nice single pane of glass view for the backup status of the estate but there still could be some improvements in the reporting.
DS Billing is not a product that I have ever really used due to not needing the complexity for billing customers and using more traditional accounting software.
Likelihood to Recommend
Asigra can be utilised in all enterprise and small to medium business environments with easy deployment and management. One of Asigra's key features is that it is adaptable and scalable with the ability to deploy and successfully protect data centre environments such as private cloud and companies with multiple remote offices. The military grade security of the product means that customers data is always safe from malicious intent and can be securely stored offsite with quick recovery times as there is no need to wait for tapes to be retrieved. The incremental forever functionality is an excellent feature never requiring master backups to ever be taken after the initial backup, resulting in an extremely fast efficient solution.
We've been Asigra partners for around 10 years. We provide and support Asigra backup software to our clients because we believe it's the most reliable and effective solution available. Proving it as a fully managed backup service allows in-house IT teams to stop worrying about the time-consuming task of managing backups, and focus on core areas of their job.
Pros
Asigra's agentless architecture saves you time - matching agent revisions with operating system levels, researching compatibility issues, and other labour intensive tasks are non-existent when using the Asigra solution
Agentless architecture is easier to support - it's inherently easier to support and the risk of problems is reduced as compared to other solutions because of its agentless design
It's much less resource-intensive - Asigra makes no power demands of the servers it is backing up
Cons
The user-interface is fairly dated and could probably do with a refresh to reflect the quality of the software
Likelihood to Recommend
It's well suited to anyone from single site businesses to multi-national organisations. Traditionally cloud backup services required the installation of a software agent on every client side host server. Even in small environments, that quickly got expensive and complicated to manage, leading to “agent pollution". Asigra does not require any agents to be installed but instead reaches out over the network to back up operating systems, file systems, and applications, using industry standard programming interfaces - it's a much more effective solution.