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Atlassian Product Collection, with Jira Product Discovery

Score8 out of 10

54 Reviews and Ratings

What is Atlassian Product Collection, with Jira Product Discovery?

The Atlassian Product Collection is an enterprise-scale product management suite designed to unify customer feedback, product prioritization, roadmapping, and engineering execution. Available through Atlassian’s Early Access Program (EAP), the Product Collection combines automated customer insight aggregation with objective prioritization frameworks to connect strategic product decisions directly with development backlogs in Jira.

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Who Buys & Uses Atlassian Product Collection, with Jira Product Discovery

Pros

  • Deep integration with the Atlassian ecosystem
  • Streamlines stakeholder alignment and communication
  • Robust idea and work prioritization features

Cons

  • Limitations in reporting and analytics capabilities
  • Lack of flexibility in view and customization options for roadmaps and timelines
  • Shortcomings in integration with other tools, both within and outside Atlassian

Jira Product Discovery as an initiatives board

Use Cases and Deployment Scope

In my day-to-day activities, I utilize Jira Product Discovery in 2 ways: as a backlog of prioritized and unprioritized ideas, as well as a way to communicate the ideas/initiatives that are in motion. The first use case covers the process of generating ideas and documenting them for future discovery. The second use case is extremely useful when communicating with stakeholders across the org about the things in motion and their progress. The great integration between Jira Product Discovery, Jira and Confluence allows me to link the corresponding product requirements, UX flow and work items (epics, stories, tasks). Thus, the entire org is available to track progress, check details and stay on the same page. Jira Product Discovery allows you to use the predefined fields and benefit from tools like the effort/impact matrix, but it also gives you the flexibility to define custom fields and go beyond the one-size-fits-all solution. There are some limitations, though, e.g. timeline view of initiatives allows you to place a single entry per idea, which is not sufficient if you develop cross-platform solutions which may run at different paces. I believe this limitation is mainly there, as Atlassian offers dedicated tools for project management that are coming in the Premium tiers or as stand-alone solutions.

Pros

  • Priority communication
  • Aligning stakeholders
  • Idea backlog management

Cons

  • Timeline visualization (GANTT charts)
  • Automation (idea to work items generation can be improved)

Return on Investment

  • Improved communication between the internal stakeholders
  • Reduced time to find related work items and track dependencies

Usability

Other Software Used

PostHog

Great tool for turning ideas into deliverables

Use Cases and Deployment Scope

We use Jira Product Discovery to gather product ideas, feedback from stakeholders, and ultimately prioritize the features based on impact and effort. Prior to Jira Product Discovery, we only had a platform to gather feedback from customers however no clean way to actually triage it. The is where Jira Product Discovery was able to come in to solve the issues. We are not able to not only collect ideas but also score ideas by using customizable criteria and link them directly within the Atlassian ecoverse.

Pros

  • Provide visibility into product strategy
  • Allows for a smooth way to prioritize work across teams
  • Creates efficiency between product and engineering

Cons

  • Limited flexibility in views and filtering
  • Lack of deep integrations with some Jira workflows
  • Limited reporting and insights/analytics for the broader organization

Return on Investment

  • Centralized idea management
  • More objective priotization
  • Limited analytics and reporting

Usability

Alternatives Considered

UserVoice

Other Software Used

Atlassian Jira, Atlassian Confluence

Jira Product Discovery - Log and Monitor your software bugs efficiently across multiple teams

Use Cases and Deployment Scope

We use Jira Product Discovery for bug and error management for our dev teams.

It provides an efficient platform for which these can be raised, tracked and logged across the business. Whether internally or from an external source via support.

All dev teams across the company utilise this.

All customer facing teams have access to it as well.

Pros

  • Structured Bug Reporting with Custom Fields
  • Workflow Automation for Bug Lifecycle
  • Dashboards and Reporting for Quality Insights

Cons

  • Limited Integration with Non-Atlassian Tools
  • Analytics and Reporting Limitations
  • Hard to Navigate between tabs

Return on Investment

  • Improved Bug Visibility and Prioritisation
  • Improving Cross-Team Collaboration
  • Visibility on Planning Bug Fixes Alongside Feature Releases

Usability

Alternatives Considered

productboard and Aha! Roadmaps

Other Software Used

Microsoft 365 Copilot, ChatGPT, TeamViewer

Jira Product Discovery is your friend in ideation

Use Cases and Deployment Scope

Our Product Team was looking for a "front door" ideation tool, and after evaluating over ten different products with similar functions and features, we found that Jira Product Discovery was the perfect fit for our business.A key factor in our decision was the seamless integration with Jira and Confluence, as our DevOps and Delivery teams already work within these Atlassian tools. This minimal integration and reduced administration burden, combined with the familiarity of the Atlassian ecosystem, significantly lessened the learning curve for our teams and leaders.The support we received from our account and technical teams was exceptional. They provided assistance every step of the way, including feature demos tailored to our unique business needs, ensuring everyone felt comfortable with the new tool.

Pros

  • Timeline view of ideas and the way you can group these into different views is fantastic.
  • The ability to have connections to the main idea as sub ideas before reaching our delivery teams.
  • Admin and feature controlls are great and getting even better.
  • Recycling fields and goals from the other Atlassian products makes things easier to see and understand.

Cons

  • Theres room for improvement with the matrix views. These seem to be hard to use and understand
  • Timeline could be improved by allowing for customised time frames rather than monthly, quaterly or yearly views.
  • When creating roles having better controlls over what each role can access and use could be imporved.

Return on Investment

  • Our stakeholders can see the progress of ideas without needing spreadsheets and slide packs - reduced people costs

Usability

Alternatives Considered

monday.com, Asana and OOH Software

Other Software Used

Miro, Asana, Smartsheet

Must-use for planning

Use Cases and Deployment Scope

Jira Product Discovery helps us consolidate these inputs in one central place, score ideas based on business value, technical efforts and customer impact and create clear roadmaps that are easy to understand. The product supports transparency during planning discussions and it ensures that we invest resources into initiatives that align with goals. Our use case mainly focuses on improving collaboration during early stage product planning.

Pros

  • Clear roadmapping: it helps us communicate upcoming discussions with internal stakeholders
  • Smooth integration: Ideas and validated features can be directly converted into Jira tasks or epics
  • collaboration: it makes inputs centralised input from engineering team, customer facing teams and business stakeholders.

Cons

  • Advanced Reporting and Analysis: Reporting options are somewhat limited. It would be more helpful if it’s more customisable dashboards
  • better Support for cross project visibility: it is challenging to see dependencies overlaps across different projects. It could’ve been improved
  • More flexible roadmap customisations: Here customisation options are limited, formatting options could be improved

Return on Investment

  • Improved Resource allocation: by comparing product ideas in a consistent framework we have reduced time spent on priorities and improved alignment
  • Faster decision making: Here roadmaps discussions that required multiple meetings are now more efficient
  • Increased Transparency: product teams leadership and other partners have shared view and thus reducing miscommunication and rework

Usability

Alternatives Considered

productboard and Aha! Roadmaps

Other Software Used

Atlassian Confluence, Microsoft Teams, Atlassian Jira