TrustRadius: an HG Insights company

What is Atomicwork?

Atomicwork is an Enterprise Service Management (ESM) and IT Service Management (ITSM) platform designed to deploy, govern, and scale autonomous AI workforce members, termed AI Coworkers. Grounded in a live, unified enterprise IT graph (Universal Context), Atomicwork extends beyond simple question-and-answer conversational assistants to execute and resolve multi-step operational tasks, request fulfillment, access provisioning, and incident management across the enterprise.

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