Avaya Aura Platform Reviews

15 Ratings
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Score 8.8 out of 101

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September 27, 2019

Avaya Always made reachable

Score 9 out of 10
Vetted Review
Verified User
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It is used across the organization and with new Aura the Mobile client within Premises is of great help to be connected and be reachable.
  • Single use experience on mobile and the PC where same client is used on both the devices.
  • Same extension used in 2 or 3 devises or phones to get reachable all the time
  • Mobile client helps in mobility where within office we are available where ever we go.
  • Phone look and Display is wide and good. Also the Phone is robust to be used.
  • Need Easy chat feature on the Avaya Client installed on the Laptop
  • Wish to have Desktop sharing available with the client like we have in Skype
  • Need file sharing feature on the Avaya client
It's very useful and user-friendly with respect to mobility and reachability. Also, single number reach helps you log in to any device and be reachable at multiple locations. File sharing, chat, and desktop sharing feature should also be made available with it to have a single application for all needs.
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Avaya Aura Platform Scorecard Summary

Feature Scorecard Summary

Hosted PBX (1)
10
Multi-level Interactive Voice Response (IVR) (1)
9
User templates (1)
7
Call reports (1)
9
Directory of employee names (1)
8
Answering rules (1)
8
Call recording (1)
9
Call park (1)
9
Call screening (1)
7
Message alerts (1)
9
Video conferencing (1)
6
Audio conferencing (1)
7
Video screen sharing (1)
6
Instant messaging (1)
5
Mobile app for iOS (1)
10
Mobile app for Android (1)
10

About Avaya Aura Platform

Avaya's Aura Platform for enterprises is a unified communications platform.

Avaya Aura Platform Technical Details

Operating Systems: Unspecified
Mobile Application:No