Avochato

Avochato

About TrustRadius Scoring
Score 9.2 out of 100
Avochato

Overview

What is Avochato?

Avochato is a text messaging software service for sales, customer support, and other departments and business entities featuring two-way texting, chat widget for websites or applications, and other tools to facilitate easier communication with customers.
Read more

Recent Reviews

Read all reviews

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Avochato?

Avochato is a text messaging software service for sales, customer support, and other departments and business entities featuring two-way texting, chat widget for websites or applications, and other tools to facilitate easier communication with customers.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is Textedly?

Textedly is an SMS marketing communications platform from the company of the same name in Nashville, that enables users to advertise, promote, announce, and engage with audiences.

What is Zipwhip?

Zipwhip, headquartered in Seattle, offers their texting-for-businesses application, enabling two-way text communication between a company and its customers at any scale and instant text from website or apps with click-to-text.

Return to navigation

Product Details

What is Avochato?

Avochato is a text messaging software service for sales, customer support, and other departments and business entities featuring two-way texting, chat widget for websites or applications, and other tools to facilitate easier communication with customers.

Avochato Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

 (5)

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Ross Twiddy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Avochato to communicate with home owners, vendors, and guests. Several years ago we started wanted to augment our communication abilities with text. After researching many options, we settled on Avochato due to the true 2 way nature of texting. It was more of a real conversation between two people.

We first used it to communicate with our guests and they absolutely loved it! Part of being in the hospitality industry means, adapting to the consumer needs or demands. Soon there after it became a main channel of communicating with guests. They are busy folks who might only have enough time to text. Or texting allows emoji faces, or pictures to answer the question better. Now we use it to communicate with home owners and vendor to relay information and updates. I cannot imagine a world where we don't have this ability. Avochato has also done a great job updating and integrating their software. They have really done a good job improving the capabilities and getting it work with Salesforce. We are thrilled how they continue to listen and innovate.


  • Communicate concisely
  • Richer information with the addition of pictures.
  • Improved flexibility for the guests.
  • Automated communication
  • More integration with other software. Google Analytics tag manager maybe.
  • Better integration with Big Query so we can connect more phone, web, and text data.
Well suited: Problem resolution, timely response, 1-many communicaiton, event triggered automation, allows reservationists to text multiple people at one time, and puts all the relevant decision making information in a link. Also allows us to have a written record of the conversation.

Less Appropriate: Still cannot replace the Southern hospitality of a phone call. Sometimes texting reaches a point, where a phone call can solve fix, or figure it out quicker.
Score 10 out of 10
Vetted Review
Verified User
We use Avochato as a platform for our building users to communicate needs to our office. Should a client have an event in our facility and need to contact our office quickly, we have the Avochato platform number posted in our facility for others to see and use quickly, without interrupting their event.
  • Platform for easy monitoring of communication
  • Ease of use for batching communication to multiple entities at one time
  • Projecting or pre-scheduling communication in a time pre-determined by our office.
  • It was a bit clunky to figure out the scheduling function in the beginning, this could be improved
  • Removing notifications for messages that are sent out and already managed.
  • The system keeps all communication in one location, it would be helpful if the outbound messages were in one organized area and the incoming messages in a separate.
It does really well for accessible communication with many individuals and is a great tool for quick status updates when needed. Some individuals do not do well with the idea of not communicating to a specific purpose and while that is not an issue that Avochato can manage, it is one that makes assimilation a bit more difficult.
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The whole organization uses Avochato to stay communicated with our clients and our providers.
One of the biggest problems we had when beginning our business was not being able to reach out to people on a phone call because they were not available, Avochato lets you message your contacts, schedule messages, and broadcast and also call them. It's a great tool.
  • Broadcasting, You can broadcast depending on tags or selecting specific contacts and even send the broadcast right away or schedule it for delivery. Once it's out you can see who received it and who responded and get your insights from that.
  • It lets you categorize your contacts with the tag feature, you can create and add as many tags as you wish and need and then go to those tags to access selected contacts and see how everything is going on a market, target, area, anything.
  • Unlimited history! A contact that you got a hold of 2 years ago through Avochato, you can still see all the calls, messages, voice mails between the company and them.
  • The mobile app definitely could be better. Sometimes it crashes, and you can't see the tags or create new contacts, and it only lets you call and send and receive messages, but you can't take calls from the mobile app.
I think Avochato can be suited to any business structure as long as you need to have communication with other people. Do you have a small company for deliveries? Avochato can be suited. Do you have a big company that needs to communicate with companies and keep track of said communications? Avochato is what you need. In an interconnected world, I think every business needs to use Avochato no matter what they do.
Return to navigation