The whole organization uses Avochato to stay communicated with our clients and our providers.
One of the biggest problems we had when beginning our business was not being able to reach out to people on a phone call because they were not available, Avochato lets you message your contacts, schedule messages, and broadcast and also call them. It's a great tool.

Pros and Cons

Broadcasting, You can broadcast depending on tags or selecting specific contacts and even send the broadcast right away or schedule it for delivery. Once it's out you can see who received it and who responded and get your insights from that.
It lets you categorize your contacts with the tag feature, you can create and add as many tags as you wish and need and then go to those tags to access selected contacts and see how everything is going on a market, target, area, anything.
Unlimited history! A contact that you got a hold of 2 years ago through Avochato, you can still see all the calls, messages, voice mails between the company and them.

The mobile app definitely could be better. Sometimes it crashes, and you can't see the tags or create new contacts, and it only lets you call and send and receive messages, but you can't take calls from the mobile app.

Likelihood to Recommend

I think Avochato can be suited to any business structure as long as you need to have communication with other people. Do you have a small company for deliveries? Avochato can be suited. Do you have a big company that needs to communicate with companies and keep track of said communications? Avochato is what you need. In an interconnected world, I think every business needs to use Avochato no matter what they do.

March 06, 2019

Avochato Educational Institution Review

Verified User

Director in Customer Service

Higher Education Company, 1001-5000 employees

Score 10 out of 10

Vetted Review

Verified User

Review Source

Use Cases and Deployment Scope

We use Avochato as a platform for our building users to communicate needs to our office. Should a client have an event in our facility and need to contact our office quickly, we have the Avochato platform number posted in our facility for others to see and use quickly, without interrupting their event.

Pros and Cons

Platform for easy monitoring of communication
Ease of use for batching communication to multiple entities at one time
Projecting or pre-scheduling communication in a time pre-determined by our office.

It was a bit clunky to figure out the scheduling function in the beginning, this could be improved
Removing notifications for messages that are sent out and already managed.
The system keeps all communication in one location, it would be helpful if the outbound messages were in one organized area and the incoming messages in a separate.

Likelihood to Recommend

It does really well for accessible communication with many individuals and is a great tool for quick status updates when needed. Some individuals do not do well with the idea of not communicating to a specific purpose and while that is not an issue that Avochato can manage, it is one that makes assimilation a bit more difficult.

Avochato Scorecard Summary

Likelihood to Recommend (2): 100%
10.0

What is Avochato?

Avochato is a text messaging software service for sales, customer support, and other departments and business entities featuring two-way texting, chat widget for websites or applications, and other tools to facilitate easier communication with customers.

Avochato Pricing

More Pricing Information

Avochato Technical Details

Operating Systems	Unspecified
Mobile Application	No

Frequently Asked Questions

What is Avochato?

What are Avochato's top competitors?

CallFire, Zipwhip, and Twilio are common alternatives for Avochato.

Who uses Avochato?

The most common users of Avochato are from Small Businesses and the Higher Education industry.