Stay communicated with everyone!!!
February 28, 2019

Stay communicated with everyone!!!

Andrea Fabiola Mujica Pereira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Avochato

The whole organization uses Avochato to stay communicated with our clients and our providers.
One of the biggest problems we had when beginning our business was not being able to reach out to people on a phone call because they were not available, Avochato lets you message your contacts, schedule messages, and broadcast and also call them. It's a great tool.
  • Broadcasting, You can broadcast depending on tags or selecting specific contacts and even send the broadcast right away or schedule it for delivery. Once it's out you can see who received it and who responded and get your insights from that.
  • It lets you categorize your contacts with the tag feature, you can create and add as many tags as you wish and need and then go to those tags to access selected contacts and see how everything is going on a market, target, area, anything.
  • Unlimited history! A contact that you got a hold of 2 years ago through Avochato, you can still see all the calls, messages, voice mails between the company and them.
  • The mobile app definitely could be better. Sometimes it crashes, and you can't see the tags or create new contacts, and it only lets you call and send and receive messages, but you can't take calls from the mobile app.
  • Only positive. It keeps our remote teams communicated with the rest of the team and with clients and providers. The ROI is amazing, because it lets you have multiple accounts and even numbers if you go all the way up, and there's no need to be paying for multiple phone numbers for different employees. Being able to be closer to your niche definitely sends them the right message, and another approach tells that you're reachable to more clients.
We never tried or used any other platform
I think Avochato can be suited to any business structure as long as you need to have communication with other people. Do you have a small company for deliveries? Avochato can be suited. Do you have a big company that needs to communicate with companies and keep track of said communications? Avochato is what you need. In an interconnected world, I think every business needs to use Avochato no matter what they do.