Avochato Reviews & Insights

We use Avochato to communicate with home owners, vendors, and guests. Several years ago we started wanted to augment our communication abilities with text. After researching many options, we settled on Avochato due to the true 2 way nature of texting. It was more of a real conversation between two people.

We first used it to communicate with our guests and they absolutely loved it! Part of being in the hospitality industry means, adapting to the consumer needs or demands. Soon there after it became a main channel of communicating with guests. They are busy folks who might only have enough time to text. Or texting allows emoji faces, or pictures to answer the question better. Now we use it to communicate with home owners and vendor to relay information and updates. I cannot imagine a world where we don't have this ability. Avochato has also done a great job updating and integrating their software. They have really done a good job improving the capabilities and getting it work with Salesforce. We are thrilled how they continue to listen and innovate.

Well suited: Problem resolution, timely response, 1-many communicaiton, event triggered automation, allows reservationists to text multiple people at one time, and puts all the relevant decision making information in a link. Also allows us to have a written record of the conversation.

Less Appropriate: Still cannot replace the Southern hospitality of a phone call. Sometimes texting reaches a point, where a phone call can solve fix, or figure it out quicker.

We use Avochato as a platform for our building users to communicate needs to our office. Should a client have an event in our facility and need to contact our office quickly, we have the Avochato platform number posted in our facility for others to see and use quickly, without interrupting their event.

It does really well for accessible communication with many individuals and is a great tool for quick status updates when needed. Some individuals do not do well with the idea of not communicating to a specific purpose and while that is not an issue that Avochato can manage, it is one that makes assimilation a bit more difficult.

The whole organization uses Avochato to stay communicated with our clients and our providers.
One of the biggest problems we had when beginning our business was not being able to reach out to people on a phone call because they were not available, Avochato lets you message your contacts, schedule messages, and broadcast and also call them. It's a great tool.

I think Avochato can be suited to any business structure as long as you need to have communication with other people. Do you have a small company for deliveries? Avochato can be suited. Do you have a big company that needs to communicate with companies and keep track of said communications? Avochato is what you need. In an interconnected world, I think every business needs to use Avochato no matter what they do.