TrustRadius Insights for Avoma are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Time-saving features: Users have praised Avoma for its time-saving capabilities, with many stating that the automatic transcription, organization of notes and recordings, and easy access to specific information have greatly increased their productivity. Several reviewers have mentioned how these features have saved them valuable time by eliminating the need to manually transcribe meetings or search through lengthy recordings.
User-friendly interface: Many users appreciate Avoma's intuitive and user-friendly interface, which makes it easy to navigate and utilize the platform effectively. The seamless integration with various platforms has also been highlighted as a positive aspect, enabling users to seamlessly integrate Avoma into their existing workflows without any hassle.
Facilitates collaboration and sharing of insights: Reviewers value Avoma's ability to facilitate collaboration among team members and share important insights. They mention how Avoma allows them to easily collaborate on meeting notes, share key takeaways, and discuss action items with colleagues. This feature is particularly beneficial in remote work settings where effective communication and knowledge sharing are crucial for teams to stay aligned.
A lot of times it is hard to capture notes when talking to clients and the note taking feature is very helpful so that I can refer to it post meeting and add it in my CRM. Plus the recording feature is very much helpful to comeback and review the entire meeting.
Pros
Taking notes during meetings
Meeting discussion transcript
Cons
Transcription needs improvement. Especially tagging the person properly with the statements
Likelihood to Recommend
Note taking during meetings. And post meeting to review the recording and transcription so you don't miss any details of the discussion. I would always go back and refer to the meeting recording as it is very handy to view what has happened in the past meeting.
We use it to auto-record all of our discovery meetings in pre-sales and all of our onboarding & implementation meetings in post-sales services. It's been incredible in terms of saving our team time, letting us focus on running effective calls and less focus on note taking & creation of follow up emails.
Pros
Automatic logging of meetings into HubSpot CRM on the correct contact records.
Transcription of call recordings and assignment of transcription to the correct speakers.
Ability to easily share snippets with external users.
Cons
I think the interface is a little bit busy.
Meeting recordings won't happen if you use the Zoom recording feature & run of space in your Zoom account.
Custom meeting outputs.
Likelihood to Recommend
Well suited for recording of video calls, transcription, and logging into the CRM. I would recommend it for sales teams, marketing agencies, really anyone doing a lot of business via digital channels because it's a time saver for taking meeting notes, crafting follow ups, and logging info into your CRM system.
being able to go back and watch my calls again to make sure I catch everything a customer is saying.
the transcript is so helpful to review the conversation and catch any missing details from the notes I take while on the call.
Being able to share video calls with team members
Cons
The formatting of the characters is limiting
The tagging can be a bit smarter to identify speakers and topics
Likelihood to Recommend
Keeping notes on customer calls so I can go back and review. Tracking calls. It allows new employees to get up to speed on client accounts faster. It is easier to relay on customer comments to the internal team.
Avoma is a super complete platform that offers more than what we normally need when collaborating in real-time. It makes meetings actionable powered by artificial intelligence with collaboration and agenda sharing, automatic templates, recording, and transcription, live bookmarking and comments, and a playlist after meetings is a tool that offers everything in one place without the need to migrate to other applications.
Pros
Avoma is a wonderful platform that offers solutions for collaboration, saving time, and advancing projects. It offers tools such as real-time note-taking with time stamping and contextual linking to the recording of the meeting that can easily be heard later, with live dialers that help you not get distracted during the conversation.
I really like Avoma for being very easy to use, adjusting to our needs, being flexible, visually pleasing, and with end-to-end security where all our data is protected. It helps during meetings not to miss the key points of the conversation, it offers the option to integrate with favorite tools we already use like calendars, meeting apps, and bookmarks.
Cons
Avoma is a collaboration solution that among so many options and services focuses on providing its users with various solutions to increase collaboration and workflow in real-time. Based on AI, providing a high-level business service provides excellent features is one of the most complete platforms we have used.
Likelihood to Recommend
Avoma is a tool that provides solutions to make the most of each meeting, it is an online solution that improves the way we collaborate, increasing productivity by saving time and increasing communication between teams in a visual, secure, and flexible way, achieving smart meetings and helping to the best decision making where just one click is enough.
