Great tool for sales & marketing teams
November 07, 2025

Great tool for sales & marketing teams

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avoma

We use it to auto-record all of our discovery meetings in pre-sales and all of our onboarding & implementation meetings in post-sales services. It's been incredible in terms of saving our team time, letting us focus on running effective calls and less focus on note taking & creation of follow up emails.

Pros

  • Automatic logging of meetings into HubSpot CRM on the correct contact records.
  • Transcription of call recordings and assignment of transcription to the correct speakers.
  • Ability to easily share snippets with external users.

Cons

  • I think the interface is a little bit busy.
  • Meeting recordings won't happen if you use the Zoom recording feature & run of space in your Zoom account.
  • Custom meeting outputs.
  • We spend 30% less time on meeting followup
  • 50% less time spent note taking
  • 25% less time catching other people up.
It was easy to set up and get started, as well as connect to our CRM and our Zoom account and Outlook calendar. However it's not perfect because we have had trouble with meetings not getting recorded when our Zoom meetings storage got full. We figured it out in the settings later.
Selected Avoma because it came recommended from someone respected in the HubSpot partner ecosystem. I have heard great things about fathom and we previously used fireflies. We went with Avoma because of the HubSpot integration.

Do you think Avoma delivers good value for the price?

Yes

Are you happy with Avoma's feature set?

Yes

Did Avoma live up to sales and marketing promises?

Yes

Did implementation of Avoma go as expected?

Yes

Would you buy Avoma again?

Yes

Well suited for recording of video calls, transcription, and logging into the CRM. I would recommend it for sales teams, marketing agencies, really anyone doing a lot of business via digital channels because it's a time saver for taking meeting notes, crafting follow ups, and logging info into your CRM system.

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