Convenient issue creation via email: Users have appreciated the ability to create issues via email, as it has made it convenient for them to log problems. Several reviewers have mentioned this feature as a positive aspect of Backlog.
Free alternative with cost-effectiveness: Backlog being a free alternative to other expensive options has been seen positively by users. Many reviewers have mentioned that its cost-effectiveness helps manage projects efficiently and allows users to focus on work progress.
Email updates and notifications: The fact that updates and notifications are sent via email in Backlog has been highly valued by users. Several reviewers have noted that this feature keeps them informed about project progress effectively.
our company deals with customer support with Backlog and it really plays important role
ticket management
I have been using this platform for a long time and it has been a great find for our organization to easily eradicate the minor bugs and errors in the project. Quick and easy to set up with having all the relevant information on the go. The support team is great and professional which gives me more confidence to use it openly. Needs some changes in the functionality, but would definitely recommend this to other businesses to have in their ecosystem for better productivity and management.
The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
We use it as a team management tool for synchronizing our work over a platform. A team of 5-6 with interns having access to the central production with limited accesses helps us to manage and update everything real-time and up-to-date. Git support and integration make it a must-have tool for all project planners and software developers.
Project planning, project management, and tracking. Live git integration and project monitor make it possible to develop software using Agile methodology. Also if you are on a very small budget, then one should not go for this tool. But great support.