Complete management and collaboration tool available
June 29, 2021

Complete management and collaboration tool available

Carol Aleman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Backlog

I have been using this platform for a long time and it has been a great find for our organization to easily eradicate the minor bugs and errors in the project. Quick and easy to set up with having all the relevant information on the go. The support team is great and professional which gives me more confidence to use it openly. Needs some changes in the functionality, but would definitely recommend this to other businesses to have in their ecosystem for better productivity and management.
  • Backlog is one of the best management and collaboration tools available in the market for better managing of resources at the workplace.
  • I have been using this platform for a very long time and it has been helping me a lot to manage the business processes, manage employees, managing leads on different projects, and coordinating with colleagues.
  • It has been helping me a lot to check the issue in the project completion.
  • It gives me real-time status on the project/gives right insights of the system.
  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
  • Progress monitoring is the most useful and helpful feature.
  • Another amazing feature is task management.
  • There is a superb feature of keeping bug history. That is an extremely helpful one.
  • I can easily find all the relevant tabs and tools which I need for the business processes.
  • Support team is very professional.
  • The issue table in Backlog is very concise. It displays all the information about any potential problem according to the priority which helps to do things as per the report.
Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.

Do you think Backlog delivers good value for the price?

Yes

Are you happy with Backlog's feature set?

Yes

Did Backlog live up to sales and marketing promises?

Yes

Did implementation of Backlog go as expected?

Yes

Would you buy Backlog again?

Yes

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.

Backlog Feature Ratings

Task Management
10
Gantt Charts
9
Scheduling
10
Team Collaboration
10
Support for Waterfall Methodology
8
Document Management
9
Email integration
10
Mobile Access
10