Backupify Reviews and Ratings

Rating: 6.7 out of 10

Score

6.7 out of 10

Community insights

TrustRadius Insights for Backupify are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Based on user reviews, the following are the three most common recommendations for Datto Backupify:

Users recommend comparing Backupify with other backup services like Backblaze or Crashplan. They highlight that Backupify has been an industry leader and is reliable.
Users advise taking advantage of the trial period offered by Backupify before committing to the product. They suggest requesting a demo or running a Proof of Concept to ensure it meets their needs.
Users suggest considering alternative backup solutions, such as Spanning backup, and comparing their features with Backupify. They also mention the importance of evaluating other backup services provided by competitors.

Reviews

4 Reviews

Backupify- Set it and forget it disaster recovery solution

Rating: 10 out of 10

Incentivized

November 15, 2024

Use Cases and Deployment Scope

We use Backupify to back up our Google and our Microsoft domains accounts for our staff. We do not back up our student accounts. This allows us to grab data that has been deleted or lost from all areas include Drive, Calendar, Email, and Contacts. It has been a great solution for disaster recovery and for malice deletion.

Pros

Back up Google
Back Up Microsoft
Easy recovery of data

Cons

The back ups from Drive don’t restore in their original folder hierarchy
The interface could be a bit cleaner

Likelihood to Recommend

Anywhere you are trying to back up files for Microsoft or for Google and want a disaster recovery solution is a great time to use Backupify. It is a very simple interface that includes an audit section to show all history of restorations as well. It keeps much longer back ups of files than Google does and is much easier to use than Google Vault

Kaitlyn Wright

Director of Technology in Information Technology at Seeds of Health, Inc. (51-200 employees)

Vetted Review

7 years of experience

View profile

The Problems I've Found with Datto Backupify

Rating: 1 out of 10

Incentivized

December 19, 2021

Use Cases and Deployment Scope

Datto Backupify is used to back up our Gmail and Google Docs in the GSuite. The backup is used for disaster recovery and data recovery.

Pros

Backups up documents
Backups up gmails

Cons

When backups fail there is no notification
When changes are made to the platform, there is limited information
Support is on the whole, terrible.

Likelihood to Recommend

In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.

Verified User

C-Level Executive in Corporate (11-50 employees)

Vetted Review

9 years of experience

Sleep better at night with ongoing cloud backup

Rating: 9 out of 10

Incentivized

May 20, 2021

Use Cases and Deployment Scope

Backupify is a set it and forget it solution for the Office 365 suite. It is backing up the entire tenant (SharePoint, OneDrive, email, etc.) in the background.

Pros

Restoration of files/emails.
Searchable.
Restore to another user.

Cons

Multi-factor Authentication is cumbersome to set up on a new device.

Likelihood to Recommend

Simplicity in setting up is the key to its success.

Verified User

Administrator in Information Technology (201-500 employees)

Vetted Review

2 years of experience

Great SaaS backup platform

Rating: 8 out of 10

Incentivized

March 23, 2020

Use Cases and Deployment Scope

Backupify has been a great SaaS cloud backup solution that has the ability to grant access to end users - perfect for MSPs! With infinite retention it’s definitely worth the cost!

Pros

User restoration.
Automated backup and sync of users.
Easy setup for tenants.

Cons

Improved UI.
Improved Wizard to start initial sync.
Improved search.

Likelihood to Recommend

Perfect to ensure any retention due to random, dodgy employees deleting emails prior to resigning or just accidental deletion without realizing for months.

Verified User

Team Lead in Information Technology (1-10 employees)

Vetted Review

Reseller

1 year of experience

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