Basware AP Automation

Score7.6 out of 10

18 Reviews and Ratings

What is Basware AP Automation?

Basware’s AI/ML-powered solution provides touchless invoice processing for organizations. Its artificial intelligence and machine learning functionality is available at every point in the process – from invoice receipt and routing to automated matching and coding – adding value by speeding up tasks and eliminating errors.

Categories & Use Cases

Accounts Payable

#1 most frequent

Manufacturing

28.9%

13 installations of 45

#2 most frequent

Health Care and Social Assistance

20.0%

9 installations of 45

#3 most frequent

Wholesale Trade

8.9%

4 installations of 45

Verified User

Professional in Finance and Accounting (10,001+ employees employees)

Use Cases and Deployment Scope

Basware Purchase to Pay is a main tool used in my organization in Payables department. I have been a frequent user for more than 3 years now and I must admit that it is such a great software for processing invoices with clear interface that is really friendly for the end-user. It allows my team to process unpaid invoices efficiently, and if any error occurs along the process - to be able to verify it quickly. The team that I work in processes around 2000 invoices on a monthly basis (the biggest one in the AP) and everything works really well.

Pros

Clear and intuitive software interface.
Easy to see the entire history of what happened to invoice.
Good integration with ERP system.

Cons

Once you cancel the document in "cancellation queue" it cannot be restored or viewed.
Sometimes but relatively rarely the program opens slowly.
In rare instances the program freezes and needs to be restarted.

Return on Investment

Invoices processed within KPIs.
High efficiency.
Clear view of workload.

Other Software Used

SAP ERP, Oracle Financials, UiPath Enterprise RPA Platform

Iliana Anthimiades

Accounts Payable Manager in Finance and Accounting at Truven Health Analytics (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Basware to initiate the workflow of accounts payable invoices. We upload invoices, start the workflow process to ensure review, coding and approval. We then transfer the invoices to our payment database for processing. We process anywhere from 500 to 750 invoices per month. The software is easy for all users.

Pros

Basware is fast and reliable. Very rare down time during the time we've been using it.
Great support team. Our needs were addressed timely and efficiently.
Basware provides us with great customer service. We have had many modifications to our specific needs and Basware worked well with us for our customizations.

Cons

Basware should provide an annual disk or upload of all invoice images added to the system.

Return on Investment

User friendly
Good workflow process
Approval per hierarchy

Umang Bhavsar

Vice President in Information Technology at Oaktree Capital Management (1001-5000 employees employees)

Use Cases and Deployment Scope

I have been the main support person and key implementer for Basware. Basware is used by all departments across all 16 global sites around world. Basware helps us to implement a paper free invoice system across globe.

Pros

Light Application works very well
Work Flow management very nice
Allows multiples system to work well

Cons

Application Bugs
Support is horrible
Expensive application

Return on Investment

Expensive Product
Easy to Implement
Light Application from Resource wise.

Verified User

Account Manager in Corporate (201-500 employees employees)

Use Cases and Deployment Scope

We used it for some of our day to day accounting, but it was mostly utilized by our Accounts Payable department. We had numerous companies giving presentations of why their software is the best and we picked Basware. That should speak for itself. It was easy to implement and easy to navigate.

Pros

Easy
Not buggy like a lot of software out there

Cons

None that I can think of

Return on Investment

Employee efficiency
Easy to train new people
Great customer service

Alternatives Considered

Oracle JD Edwards World,MRI SAAS

Verified User

Administrative Assistant in Sales (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Basware for invoice Processing. Received invoices are scanned into the system and used to match up the invoices with the related purchase orders. We also use Basware as a workflow tool for the purpose of coding and approving any invoices that are unrelated to Purchase Orders.

Pros

It's easy to process invoices in a very short amount of time due to the fact that you can save your frequently used fields as favorites
The system is extremely easy to use as there are only a few steps required for complete processing of invoices
The ability to create and save templates of commonly used coding makes coding of invoices is fast and easy
Often times no interaction is even needed for invoice processing as received items and POs will match up on the back end with no intervention

Cons

There needs to be an easier way to view past invoices as the current method requires that you select from the pull-down menu each and every time
Instructions for the more commonly used features should be available within the program itself rather than having to search the online help index in order to find this information (bubble pop ups would be nice)
More functionality should be build into the invoice processing system (you should be able to forward via email, include screenshots, etc)

Return on Investment

faster processing of invoices due to short step process
it's user friendly so not much training is needed to use the system
templates and favorites decreases time spent

Basware AP Automation

What is Basware AP Automation?

Categories & Use Cases

Most Frequent Users

Manufacturing

Health Care and Social Assistance

Wholesale Trade