Basware - AP Invoice Workflow Process Leader
July 18, 2014

Basware - AP Invoice Workflow Process Leader

Iliana Anthimiades | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Purchase to Pay

Overall Satisfaction with Basware

We use Basware to initiate the workflow of accounts payable invoices. We upload invoices, start the workflow process to ensure review, coding and approval. We then transfer the invoices to our payment database for processing. We process anywhere from 500 to 750 invoices per month. The software is easy for all users.
  • Basware is fast and reliable. Very rare down time during the time we've been using it.
  • Great support team. Our needs were addressed timely and efficiently.
  • Basware provides us with great customer service. We have had many modifications to our specific needs and Basware worked well with us for our customizations.
  • Basware should provide an annual disk or upload of all invoice images added to the system.
  • User friendly
  • Good workflow process
  • Approval per hierarchy
Basware was not my selection as I was not with the company at the time. It was easy to learn and we have maintained a good working relationship with Basware. It is a very good way to process the workflow of invoices from start to finish.
The renewing of Basware will not be up to me but if it were, I would renew it.
Suitability depends on timing of implementation and customization needs of the client.