How do nonprofit CRMs compare on reliability and uptime?
64 citationsBased on TrustRadius reviews, users employ Blackbaud Raiser's Edge NXT as their primary CRM for tracking constituent engagement, giving history, and donor interactions. When discussing platform issues, reviewers focus on the support experience. One reviewer reports a long-standing technical issue that has hampered their use of the product's functionality and has been waiting six months for a resolution. Another reviewer notes that Blackbaud representatives can be unresponsive.
Prompt Questions
how do verified reviewers rate the reliability and uptime of leading nonprofit crm platforms compared to one another
what fundraising crm vendors have the strongest track record of platform stability and long-term product investment
how do leading nonprofit crm platforms compare on uptime guarantees and disaster recovery commitments