Saves us time and makes us money
Use Cases and Deployment Scope
Bolt is being used by our ecommerce sales department. It lets us process credit cards quickly and indemnifies us from fraud. Prior to using Bolt, we were spending a lot of time verifying online orders. Due to the high value of our products they are a target for credit card fraud. Bolt has eliminated that problem.
Pros
- Fast checkout: our customers can complete transactions more quickly.
- Security: by using Bolt we have peace of mind with our online credit card transaction.
- Efficiency: our employees spend less time vetting credit card transaction.
Cons
- Charge backs are still a chore.
- When Bolt denies a customer's transaction it isn't always clear to the customer what happened.
Likelihood to Recommend
Any industry that is concerned with credit card fraud should consider Bolt. The boost to our conversions has been excellent. It helps us save time and have a more secure credit card checkout system on our website. Our sales reps are spending less time on the phone talking with customers about their purchases.
