Bonterra Network for Good

Score9.4 out of 10

231 Reviews and Ratings

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What is Bonterra Network for Good?

Bonterra Network for Good offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

Categories & Use Cases

Media

Screenshot of Bonterra Que. Bonterra Que is an AI fundraising assistant built directly into Network for Good. Que helps teams work with more confidence and clarity. No new tools to learn, no technical training required, and clear logic behind every insight. It doesn’t just advise, it acts, providing outputs based on fundraising best practices, and data, to save time and increase impact.

Screenshot of Donation Pages. These mobile-friendly donation pages can be created in minutes, no designer required. Every page is optimized for higher conversion and feeds donor data directly into connected system for instant stewardship.

Screenshot of Events & Auctions. This interface lets users plan, promote, and run events or auctions, with ticketing, payments, and donor data automatically connected. Reduce admin work while creating seamless, high-impact experiences for attendees and bidders.

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Screenshot of Bonterra Que. Bonterra Que is an AI fundraising assistant built directly into Network for Good. Que helps teams work with more confidence and clarity. No new tools to learn, no technical training required, and clear logic behind every insight. It doesn’t just advise, it acts, providing outputs based on fundraising best practices, and data, to save time and increase impact.

#1 most frequent

Other Services (except Public Administration)

“It was also easier for us to track donations, manage check-ins, and provide follow-up.”
— Board of Directors, Aaron's Place

Pros

Centralized donor and donation tracking
Effective donor communication and engagement tools
Responsive and helpful customer service

Cons

Challenges with reporting and data export functionalities
Limited flexibility in email blast creation and collaborative editing
Cumbersome image handling, particularly for resizing in newsletters

Mary McCrary

Development and Recruitment Specialist in Customer Service at Tennessee Prison Outreach Ministry (11-50 employees)

Use Cases and Deployment Scope

We use Network for Good as our CRM. The platform allows easy to use features to help keep up with donations, donors and event revenue. Bonterra is exceptional!

Pros

Donor management
Donor retention data
easy to use templates

Cons

Setting up a filter could be more user friendly

Return on Investment

Time saving
higher donor engagement

Usability

Other Software Used

Take Command Health, Bonterra Apricot

Verified User

Employee in Finance and Accounting (1-10 employees)

Use Cases and Deployment Scope

Bonterra Network for Good has been an extraordinary resource for our small, fully-remote, international nonprofit. We decided on this software years ago, due to the great reporting, easy access to donor data, fundraising capabilities, and extremely low cost compared to alternatives. Since then, Bonterra Network for Good has only gotten better. They are really quick to respond or assist with any questions or issues, they accept (and even welcome) user suggestions and truly work to implement them, and it's a really easy software program to learn and use!

Pros

Donation reporting
Fundraising Events
Donor communications
Cost savings
Customer service
Value user suggestions

Cons

Graph reporting of specific or total donor history would be helpful, that you can download
More functionality on how things are shown for fundraisers on the fundraising page
More options for types of reports with visuals

Return on Investment

Time savings with reporting
Return on Investment
Increased donations
Increased donor engagement
Easy access to real-time data, anywhere

Usability

Alternatives Considered

Blackbaud Raiser's Edge NXT and DonorPerfect

Other Software Used

OneDrive, Google Chrome, Microsoft 365, monday.com, Google Meet, QuickBooks Online, Canva, Adobe Acrobat, Meta Business Suite

Verified User

Manager in Finance and Accounting (1-10 employees)

Use Cases and Deployment Scope

We use Bonterra Network for Good for donor management, CRM, donation management and tracking, donor communication, ticket sales, donation processing, and donor tax documentation. We continue to find new ways to utilize the software as new functions are rolled-out. The product addresses the majority of needs that a small nonprofit require, all rolled into one product. It allows for communication, financials, CRM, and many other things all under one "roof".

Pros

Donation tracking
Donor record keeping
Donation acknowledgements
Donor tax documentation
Donor communications (email, text)
Donation processing
Ticket sales
Historical data records

Cons

In exporting reports, it would be helpful to have a "select all" option so you can easily select everything without having to manually click each one.
In exporting reports, it may be helpful to have the option of saving various options for different needs so you don't have to manually click or unclick each choice every time, as you can currently only save one type.
It would be helpful to be able to change an event/ticket information after it has already gone live for sales as we recently had an issue with this.

Return on Investment

Increased donations - the majority of our donors do so through this platform
Time savings - we are able to take care of a large majority of tasks through one easy portal
Higher donor engagement - It's simple for us to pre-plan emails and texts and send them out to donors from the portal
Time savings - the various ways we can search our records provides easy access to data which in turn saves time

Usability

Alternatives Considered

Blackbaud DonorCentral

Other Software Used

QuickBooks Online, monday.com, Microsoft 365 Business Premium

BJ Hemphill

Social Media Coordinator in Social Media at SEEED Inc. (11-50 employees)

Use Cases and Deployment Scope

We mainly use it to track our donors and donations. It has been a great tool to keep track of everything. We receive all of our donations through Network for Good and it helps to keep everything together. We can then send a thank you letter through Network for Good's communication tool. It is a great service.

Pros

Donation Tracking
Communication with Donors
Donor Management

Cons

Improved Direct Mail creation
Improve Email Blasts functionality
Campaign creation

Return on Investment

increased donations
Better Communication with donors
Focus on certain goals

Usability

Other Software Used

Levitate

Diane LeValley

Executive Director in Corporate at Project Undercover (1-10 employees)

Use Cases and Deployment Scope

Bonterra Network for Good for good allows us to easily keep track of donors, event ticket sales & email blasts all in one platform.

Pros

Donor management
Event dollars raised
Ease in sending email blasts

Cons

More video tutorials

Return on Investment

We are a one employee nonprofit so use of time of our one employee is at a premium. Bonterra Network for Good allows for better use of time because all reporting/emailing comes from one platform.

Usability

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Bonterra Network for Good

What is Bonterra Network for Good?

Categories & Use Cases

Media

Most Frequent Users

Other Services (except Public Administration)