Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Bug  Tracking

Development

Business Intelligence (BI)

Collaboration

Environmental Health and Safety (EHS)

Visual Collaboration

Enterprise

Accounting

Anti-Money Laundering (AML)

Investor Relations

Revenue Management

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Component Content Management

Data Pipeline

Electronic Data Interchange (EDI)

Fraud Detection

Hosted Virtual Desktop

Identity Governance and Administration

Industrial IoT

Integration Platform as a Service (iPaaS)

Interoperability

Managed File Transfer (MFT)

Managed Hosting

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Relational Database Management Systems

Security Awareness Training

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Digital Analytics

Email Marketing

Intent Data

Marketing Automation

Marketing Resource Management

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Tag Management

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Prototyping

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales Email Tracking

Sales Intelligence

eCommerce

Sales

Operational Technology (OT) Security

Security

Computer-Aided Design (CAD)

Construction Accounting

Loan Servicing

Nonprofit Fundraising

Patient Engagement

Revenue Cycle Management (RCM)

Utilities

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

IBM watsonx Assistant

Conversica

Cortana (discontinued)

Discontinued Products

Google Assistant

Google

Agentforce

Salesforce

Anthropic Claude

Anthropic

Exceed.ai by Genesys

Genesys

Oracle Digital Assistant

Oracle

Amazon Alexa for Business

Amazon AWS

Luma

Serviceaide

Kore.ai

Yellow.ai

Haptik

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Genesys Cloud CX 1 - Voice

Genesys Cloud CX 2 - Digital

Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Genesys Cloud CX

Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service.

The Early Stage program

Proactive Support Plus add-on

Expert

Advanced

Essential

Intercom

Botcore

Intelligent Virtual Assistant

Acuvate

BOTS ARE THE NEW APPS

uman machine interaction has evolved incredibly rapidly over the last few years. Business leaders are now determined to leverage the power of chatbots and ensure that their organization is future ready.

As your organization embarks on its own journey to building bots, you might be faced with various questions and challenges. What strategies must you employ to build productive bots? What bot builder platform must you choose?

We’re here to simplify the process for you. Reading this ebook will equip you with all the tools you will need in your arsenal to get started with your bot development activities. Here’s a peek into the contents of the ebook:

Best practices of building bots
Resources required for building enterprise bots
Features you should look for when choosing a Bot Builder platform
Pros and cons of popular bot builder platforms
How you can get started right away?

Abhishek Shanbhag, our Practice Head, AI & Automation, shares how companies can win the #digitalshelf, stay ahead of customer expectations, analyze buying behavior, personalize experiences, plan campaigns and make better decisions with #Martech, Conversational Commerce, AI/ML-Driven Analytics, #virtualassistant.
https://botcore.ai/

An informative conversation between Nidhi Mahesh & Abhishek Shanbhag that you shouldn’t be missing out.

Innovation in Customer Engagement: A conversation with Abhishek Shanbhag

Abhishek, our Practice Head, AI & Automation, shares how companies can win the #digitalshelf, stay ahead of customer expectations, analyze buying behavior, personalize experiences, plan campaigns and make better decisions with #Martech, Conversational Commerce, AI/ML-Driven Analytics, #virtualassistant.
https://botcore.ai/

An informative conversation between Nidhi Mahesh & Abhishek Shanbhag that you shouldn’t be missing out.

#chatbots #innovation #AI #ML #Advancedanalytics

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Botcore

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What is Botcore?