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BrightHR

Score7.5 out of 10

79 Reviews and Ratings

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What is BrightHR?

British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

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Categories & Use Cases

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Screenshot of BrightHR dashboard

BrightHR Key Features

Learn about the best (and worst!) features BrightHR has to offer, as determined by TrustRadius' reviewers.
Based on 79 ratings of BrightHR's features
View all BrightHR features

Top Performing Features

  • View company policy documentation

    Employees can review company handbook, and corporate policy documents.

    Category average: 8.1

  • Update personal information

    Employees can update personal profile with change of address, dependents, or other personal data.

    Category average: 8.7

  • Salary revision and increment management

    Salary revision is the ability to modify individual employee pay.

    Category average: 8.3

Areas for Improvement

  • Organization and location management

    Organization and location management allows employees to be managed across multiple geographical locations.

    Category average: 8

  • Job Requisition Management

    Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily

    Category average: 7.9

  • Applicant Tracking

    Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance

    Category average: 7.9

Who Buys & Uses BrightHR

BrightHR Reviews

What users are saying about BrightHR.
View all BrightHR reviews

Pros

  • User-friendly interface and mobile accessibility for all users
  • Efficient and effective holiday and absence management
  • Robust document management with electronic acceptance features

Cons

  • Limitations in leave/holiday management, such as setting restricted periods or preventing over-allowance requests
  • Inflexible and unactionable notification and alert system
  • Challenges with automated E-learning tracking and certificate uploads

BrightHR Review

Sharon RobertsView profile
HR & Payroll Manager in Human Resources at TXN (51-200 employees employees)

Use Cases and Deployment Scope

BrightHR gives our staff instant access to personal information negating the need to contact HR each time. We use it to book holidays, monitor absences, timekeeping etc.

We also use Bright Payroll so the system is fully integrated, transferring information across for payment which reduces the amount of manual intervention.

Pros

  • Personnel records all in one place
  • The ability for staff to request holidays
  • The ability to upload documents for staff to view

Cons

  • Some areas such as rotas need to include a comments section that are not visible to staff

Return on Investment

  • Too early to tell, sorry

Usability

New install

Ian Jones
Finance Director in Finance and Accounting at Michael Abakhan Limited (51-200 employees employees)

Use Cases and Deployment Scope

We use BrightHR for our payroll function, but also use Blip to record our employee hours and integrate automatically between the 2. Leyla S. has been integral in ensuring a smooth transition from our previous software to Bright.

Pros

  • Integration between Blip and Bright
  • Upload hours from staff

Cons

  • The system being a little less rigid
  • Being able to advice a weekly period, update is in the works

Return on Investment

  • Bright has enabled us to remove 2 systems and replace them with 1 integrated system.
  • Unfortunately due to compatibility issues there was much

Usability

Great HR system especially for small business

Cathy SandellView profile
Director at Profile Hair Design (1-10 employees employees)

Use Cases and Deployment Scope

Great HR advice and system for my small business. [...] was really helpful and informative in setting up the system and was able to answer all my queries. I feel confident that BrightHR will enable me to stay compliant at a reasonable cost. The advice line will be invaluable.

Pros

  • Good advice
  • Documents and templates
  • Advice Line

Cons

  • I can't see anything yet

Return on Investment

  • Confidence in compliance
  • Reassuring legal advice
  • Ease of management compliance

Usability

What we thought

Steve Toone
Administrator at Netherhall Care Home (51-200 employees employees)

Use Cases and Deployment Scope

BrightHR has allowed us to stream line throughout the organisation, we have now got personal information uploaded and available at the touch of a button. It allows staff members to be independent and accountable for booking there own holidays and leave dates, rather than filling out a paper form, it also helps with looking through holiday dates when needed and keeping totals correct.

Pros

  • Holding Personal Information
  • Easy to log in and out
  • Easy for users to use

Cons

  • Rotas need to show total numbers of staff added
  • Needs to understand peoples separate shift patterns
  • Needs to understand different lengths of shifts

Return on Investment

  • The reports are useful
  • It is now used to help the Director with wages on a monthly basis
  • It has streamlined and digitised Leave requests for the staff

Usability

Wonderfully simple and easy system

Alex BillinghurstView profile
Operations Manager in Manufacturing at K. Lacey Ltd (11-50 employees employees)

Use Cases and Deployment Scope

While we previously used BrightHR many years ago we have returned due to how well the system works for us. It is easy to navigate, manage and make amendments.
It gives you the same options as all other "higher end" HR systems for a fair price and great support.

Pros

  • Simple holiday bookings
  • Good functioning app
  • Flexible document system

Cons

  • Unknown

Return on Investment

  • Time saved - We are not on the phone with customer service trying to sort out how the system works.
  • 20% less in monthly cost compared to other system we used.

Usability

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