TrustRadius: an HG Insights company

Celonis

Score9.4 out of 10

253 Reviews and Ratings

Learn More

Contact about Celonis

Please fill out the form below to get in touch.

Celonis

Connect with Celonis

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Celonis so that Celonis and TrustRadius may contact you in regard to the information requested.

What is Celonis?

Celonis is an enterprise-grade Process Mining and Process Intelligence platform that extracts event-log data from core business systems to reconstruct, visualize, and optimize end-to-end operational workflows. The platform utilizes Object-Centric Process Mining (OCPM) to create an interactive digital twin of an organization's multi-system processes, enabling real-time bottleneck detection and automated orchestration.

Key Capabilities
  • Object-Centric Process Mining (OCPM): Models complex, multi-object relationships (e.g., concurrently mapping multiple sales orders, shipments, and invoices) rather than relying on traditional linear process mining, reflecting true operational flows.
  • Process Intelligence Graph (PI Graph): Aggregates cross-functional data from underlying applications—including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and flat file formats (e.g., Excel)—into a system-agnostic semantic layer that models how organizational business entities interact.
  • Agentic AI & Process Copilot: Integrates Generative AI and Agentic AI frameworks via the Model Context Protocol (MCP), allowing intelligent enterprise agents to securely query real-time process context, retrieve recommendations, and execute corrective workflows.
  • Automated Process Orchestration: Triggers targeted workflows and automated steps inside underlying source applications using real-time insights to resolve execution blocks and capture leaked value.

Audience & Use Cases
  • Audience: Process analysts, operations executives, financial auditors, supply chain managers, and IT systems administrators.
  • Use Case: Identifying lead-to-cash process bottlenecks, auditing procure-to-pay compliance, automating accounts payable invoice matching, and optimizing inventory logistics.

Technical Specifications
  • Data Ingestion API: Supports high-throughput, automated, real-time ingestion from relational databases, cloud databases, and flat-file formats.
  • Model Context Protocol (MCP) Integration: Provides standardized, secure interfaces for third-party AI agents to consume process schema metadata and trigger external processes.
  • System Integrations: Ready-built connectors for major ERP, CRM, and Supply Chain Management (SCM) platforms.
Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Videos

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, German, Spanish, Portuguese, Japanese, and Russian.

FAQs

What is Celonis?
Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.
What are Celonis's top competitors?
Software AG Universal Messaging and SAP Signavio Process Transformation Suite are common alternatives for Celonis.
What is Celonis's best feature?
Reviewers rate Process Discovery highest, with a score of 8.8.