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Celonis

Score9.4 out of 10

254 Reviews and Ratings

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Celonis Pricing Plan Options

Celonis does not currently have any pricing plans listed at this time. For the latest pricing information, visit the product's homepage. Available deployment types include on-premise, saas. A free version is available for Celonis.

Additional Pricing Information

Snap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.

Alternatives for Celonis

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare Celonis pricing to the most common alternatives, backed by TrustRadius buyer data.

Support Options for Celonis

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that Celonis offers for its pricing tiers below.

FeatureFreePaid
Live ChatAvailableAvailable
EmailAvailableAvailable
Forum/CommunityAvailableAvailable
Social MediaAvailableAvailable
PhoneUnavailableAvailable
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Video Tutorials / WebinarUnavailableAvailable

What customers say about Celonis pricing

Real feedback from verified users about Celonis's pricing and value

Rating: 10 out of 10

Data setup and modeling takes a lot of effort Visualization feature need improvement Celonis license is expensive, they need to reduce the license cost. … Direct cost savings from Supply Chain, ROI was good Inventory reduction impact, ROI was good Some use cases needed data accuracy validation.

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Rating: 10 out of 10

For light machinery manufacturing company, Celonis has produced $4M savings for less than $100K annual cost of product licensing For a white appliances company, Celonis has produced $8M savings for... … Celonis provides the transparency of a number of picks and hence my client is saving $3.5M premium spent on warehouse labor force and freight expenses annually.

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Rating: 10 out of 10

In my company monthly fee for Celonis license is extremely expensive - 150$ per month only to see existing dashboards with no skills or intention to run full-blown process mining.

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Rating: 10 out of 10

It works with the biggest brands in the world and delivers real value, to the point they follow each implementation with a dedicated value enginee, in charge of achieving real value realization. … Amazing Academy and Value Engineering support, plus outstanding partners and professional service.

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Rating: 9 out of 10

There is no fixed conversion rate to monetize process-based KPI improvements, but the added value far exceeds the license cost.

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Rating: 7 out of 10

If your organization processes less than a few thousand cases in a process (i.e. purchase orders, invoices, help tickets, etc.) per year, then it will be much more challenging to generate value that...

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Rating: 8 out of 10


Furthermore, we have monthly contact with our value case manager, who actively supports us in thinking through the process improvements and the associated business value.

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Rating: 10 out of 10

(Negative) Licensing is expensive and the path to the enterprise licensing model is unclear at my level (Positive) Realizing financial value quickly after deployment is easy, especially with support... … We leverage Celonis to uncover process improvement opportunities, realize cost savings, and in our ERP transformation.

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Rating: 9 out of 10

No results allowed to share (mainly ROI based on manual work and automation in any process and in Finance based on improvements of payment terms and payment behavior).

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Rating: 10 out of 10

In most of the use cases, the solution has turned out to have a positive ROI and in a pretty short period of time Users should be aware of the cost implications of the software in terms of the scale...

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Rating: 9 out of 10

The platform supports proactive risk identification, value‑based process improvements, and more reliable delivery across the R&D value chain.

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