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Citrix Netscaler Gateway has become an essential tool for organizations across various industries, serving as a secure platform for …
Starting at $995 per month
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What is NetScaler Gateway?
NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.
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- Free Trial
- Free/Freemium Version
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Starting price (does not include set up fee)
- $995 per month
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What is NetScaler Gateway?
NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.
NetScaler Gateway Videos
Citrix NetScaler Unified Gateway Overview
In this video, the TrustRadius team goes over some of the best VPN providers out there - including Citrix Gateway - and how they stack up against each other.
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Citrix Gateway.
NetScaler Gateway Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.
NetScaler Gateway starts at $995.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of NetScaler Gateway are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Citrix Netscaler Gateway has become an essential tool for organizations across various industries, serving as a secure platform for external access to virtualized applications. Users have found the software invaluable in addressing the business problem of security, providing an additional layer of protection against external threats. With the ability to serve as a VPN client and extranet client, Citrix Netscaler Gateway empowers remote work, enabling users to maintain productivity from anywhere. It is frequently used to facilitate remote desktop access, allowing individuals to work off their office desktops using any device, enhancing availability and user experience.
The software also plays a critical role in healthcare environments by providing secure and balanced access to main healthcare applications and virtualized machines. This ensures that sensitive patient data remains protected while healthcare professionals can securely access necessary resources remotely. Another significant use case is its deployment as a replacement for the previous Citrix Product called CSG/Citrix Secure Gateway. Companies have implemented Citrix Netscaler Gateway company-wide, utilizing load balancing and fail-over features for redundancy and SSL/TLS protocols for enhanced security.
Moreover, users highly recommend the product due to its user-friendly interface and years of positive experience. It has proven instrumental in facilitating tasks such as hotel reservations and metric checking with open tools, adding convenience and usefulness to everyday business operations. While Citrix Netscaler Gateway offers reliable and secure connections for most programs and software, some users have encountered difficulties accessing certain applications on restricted drives. Although these challenges exist, the software's overall functionality and usability make it a valuable asset across organizations.
In addition to securing internal application gateways, Citrix Gateway is utilized by consultants who remotely connect to clients' computers, gather data, and create bespoke training materials. It also serves as a gateway portal for cloud-based training environments during on-site consultations. Furthermore, organizations rely on Citrix Netscaler Gateway to access client environments remotely and publish applications and services on the internet while maintaining network security by segregating traffic between internal networks and DMZ.
Overall, Citrix Netscaler Gateway has proven to be an indispensable tool for organizations seeking secure external access to virtualized applications. With its robust features, ease of use, and ability to enhance productivity, the software plays a crucial role in enabling remote work, strengthening security measures, and ensuring seamless access to essential resources.
Reliable and High-Performing: Reviewers have consistently praised Citrix Netscaler Gateway as a reliable and high-performing tool for load balancing applications and services. Many users have stated that it provides level 4 load balancing, which significantly improves the performance of their applications. This reliability and high-performance capability greatly enhances the user experience.
Enhanced Security Features: Several reviewers have highlighted the enhanced security features offered by Citrix Netscaler Gateway. Users appreciate the seamless use of 2-factor authentication, which helps to reduce the risk of external hacks and ensures heightened security within the VPN. Additionally, users have found it beneficial that Citrix Netscaler Gateway allows for differing levels of security, enabling specific access through the VPN based on active directory security policies. These robust security measures provide peace of mind for organizations.
Easy-to-Use and Set-Up: Many users have found Citrix NetScaler to be an easy-to-use and easy-to-set-up tool. They appreciate its user-friendly interface and intuitive design, making it accessible even for those with limited technical expertise. The ability to publish applications and act as a reverse proxy has been particularly valued by reviewers. Compatibility with popular browsers such as Google Chrome and Internet Explorer further adds to its ease-of-use.
Configuration Console: Difficult to Navigate Some users have found the configuration console of Citrix NetScaler to be unfriendly and difficult to navigate, making it challenging for them to set up and manage their system. Frequent Interruptions and Session Terminations Several reviewers have experienced frequent interruptions and session terminations while using Citrix NetScaler, requiring them to logout and login again. This disruption in workflow can be frustrating and time-consuming. Troubleshooting Complexity A number of users have mentioned that troubleshooting issues with Citrix NetScaler can be complicated, often requiring specific training or looking up steps, which can hinder the resolution process and lead to delays in resolving technical problems.
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Reviews
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We use Citrix Netscaler Gateway as a platform for secure external access to virtualized applications in our work environment. Citrix Netscaler Gateway provide secure and balanced access from outside our hospital to our users to the main healthcare applications and virtualized machines. It is one more layer of security in addition to the firewall.
- Provides level 4 load balancing to deliver better performance for applications and services
- WAF (application), proxy and VPN firewall support
- Monitor the performance of applications even in real time to improve the UX
- Configuration console is unfriendly
- A good knowledge of the product is necessary for its production
May 03, 2022
A Great Experience
Score 10 out of 10
Vetted Review
Verified User
We use Citrix as one of our main tools to book hotel reservations, check our metrics, and a lot more. It is a very convenient, useful, and important tool to us. I highly recommend this tool very usefully. I really like it and very user-friendly. I have been using it for many years now.
- Booking tool.
- Tool for checking our metrics.
- Notepad
- We open cisco using Citrix.
- We can check our CSAT here too.
- Browser tool.
- I suggest make it more faster because sometimes its lagging but not all the time.
- When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
- I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.
May 02, 2022
Honest Review
Citrix Gateway is one of our main tool. It allows us to open applications that we mainly use for work purposes. It provides a server wherein we enhance our availability and experience. As a user, it is very helpful as it provides an interface wherein we see data and apps that we use for work.
- Allows us to open Guest Connect which we use to check availability, meeting space and etc.,
- Allows us to open sensitive information, links, attachments etc., that can't be open outside Citrix.
- Gives us the benefit of using Citrix that enhance security and user experience.
- One main opportunity that I want to be improved is to lessen the lag and errors in using Citrix.
- We wish to reduce support request with self service password resets.
- We would also want to lessen authentication to involve less administration.
April 28, 2022
Citrix Gateway Review
Citrix Gateway is being used in our company with open tools which are business-related. When the tools started to shut down, I just did troubleshooting.
- Open Google Chrome.
- Open Notepad.
- Open Internet Explorer.
- It should not log you out automatically.
- It should work faster than normal speed.
- It should work on all browsers.
May 30, 2020
Can't complain, good product
I remember when Citrix Gateway was called NetScaler Unified Gateway. It's being used for remote desktop access, as we are now all working from home. We, for the most part, all left our desktop computers at the office, and because they have more power and storage and access to the network than many home devices, we use Citrix to work off them from any device.
- Remote desktop - use your computer or phone to access your desktop
- Chat
- Communications
- Better connections
- Reliability
- Cost
- Access
Most of the organization is using Citrix Gateway. It is nice to be able to access things from your desktop, including folders from restricted drives, but the one problem I am having is accessing programs/software from my desktop. I had IT look at it, and they could not correct the issue through Citrix. I would have to log in through different software. The software I could not access is BNA's Interactive Forms.
- Access folders from restricted drives from outside the office
- Access desktop, view desktop from outside the office
- Save documents to virtually any folder that you access in the office, outside the office
- Cannot use Microsoft TEAMS through Citrix Gateway. This is used daily and is a big problem.
- Cannot access software on computer in the office, outside of the office
- Have to use other programs other than Citrix Gateway to access BNA Interactive Forms software and Microsoft TEAMS.
We use the Citrix Gateway as a way to publish applications and services on the Internet and also as gateway into our Citrix Environment for remote users. It's asp used as a perimeter divide between our internal networks and DMZ and it helps us in segregating traffic and maintain our network secure.
- Application publishing.
- Reverse Proxy.
- Management interface.
June 22, 2018
Citrix Netscaler: lightweight VPN client
Currently, we use Citrix NetScaler Access Gateway as a VPN client and an extranet client. The entire company uses this software for these purposes. It allows users to work remotely in our organization, allowing for our users to be able to continue to work as normal as if in the office.
- allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it.
- it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy.
- It can grant the ability to launch a single application or an entire VPN envelope
- transfer between WiFi or other network interruptions can end or suspend the session meaning a logout and login must be redone
- if one closes their laptop while the session is running, when they reopen the laptop later in the day, it will try to reconnect that previous session which has been terminated on the server side, making end users generally need to restart.
- because of the number of moving parts that connect to Citrix, often the problem can be falsely attributed to it.
April 26, 2018
Citrix NetScaler Access Gateway End User Review
Citrix is used across our organization as a way to remotely access our platform. You can either remote into your corporate PC or securely launch our internal program to the machine you're using. I use it daily and rarely have any issues with it. A major business problem that is addressed is security. We recently implemented an RSA secure ID to use when accessing Citrix to make it even more secure. Great tool.
- Single URL remote access
- Flexible multi-factor authentication
- Positive end user experience
- Can be slow to launch applications or require multiple launches.
February 02, 2018
Gets the job done!
I use it to access my client's environment. It is used across the client's organization for employees to access the environment remotely.
- Easy to use
- Easy to set up
- Very sensitive to the internet connection.
- Have to log in multiple times
August 18, 2017
Citrix Netscaler Access Gateway will secure it all for you just make sure YOU secure training before implementing it.
We use Citrix Netscaler Gateway to secure the border between the public internet and our internal application gateway. It is the front end of our "VPN" solution, per se, in that we rely on it to mitigate external threats while allowing the internal users access to their applications. It is used across the whole company and was a replacement for the previous Citrix Product called CSG/Citrix Secure Gateway.
- Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
- Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
- In blending well with Citrix XenApp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.
- In keeping up with the customization needs, Netscaler can be quite a behemoth as to learning how best to use it. It does not at all work well out of the box and requires specific training or looking up steps to make most changes.
- In line with he need for training, making simple changes on the system not only need expertise, they are harder than they should be. Even with the expertise it is quite easy to mess something up and go into full panic mode.
- Documentation for the product is not up to what I think it should be. Reading it requires more knowledge than it should as to understanding what it is trying to get across.
September 06, 2016
Citrix is like having a bodygaurd for your data
The nature of our business and the services we provide often means we have to use Citrix to be able to remotely connect to our clients' computers to gather the necessary data we need to create bespoke training materials. However, we also use Citrix for consultancy work we carry out when on site and as a gateway portal to use cloud based training environments for our clients' when conducting our training courses. The intuitive and easily configurable nature of Citrix makes it a great choice to satisfy our business needs.
- Citrix is a great tool for managing controlled and secure access to remote environments, such as cloud based training environments.
- It is a worth ally for any organisation that needs to give secure access to data, such as the ability for authorised external consultants or project teams to safely and securely access a desktop computer remotely.
- The different levels/ways of creating a secure access gateway to data often mean it can be configured to provide as much security as an organisation needs.
- More flexibility to customise and apply company branding to the access gateway screen would be a useful tool.
- Sometimes the amount of security applied can make it difficult to understand the exact process for getting through the gateway. Organisations often send this process to us via email, which isn't always clear. If Citrix provided template instructions that its customers could use to forward to those needing access, with the ability to amend key data such as usernames/passwords etc. then it would make life easier for both parties.
August 31, 2016
Citrix NetScaler, there is no doubt
We use Citrix NetScaler extensively through our company for deploying and securing our various Citrix environments. We use it to front end our XenApp environments to provide reliable and secure connections to our internal and external customers. We also use it to front our Global XenDesktop environment between several data centers. Using load balancing and fail-over features helps ensure a redundant environment and [that we are] using the latest SSL/TLS protocols to keep it secure.
- Citrix NetScaler as you might expect integrates extremely well with other Citrix products. Each new version enhances that.
- Again, Citrix NetScaler has many features that help ensure redundancy in the environment for itself and also downstream components.
- Because Citrix NetScaler is a software platform updates are frequent and so are enhancements. Citrix is also good to respond to community requests.
- Citrix has been working to improve the initial learning curve involved in getting started using Citrix NetScaler. It does still require a modest background in networking if you have a complex DMZ to architect it for.
- Occasionally new builds can introduce bugs. It's usually advisable to either install the latest builds in your test environment or wait for the community response before adopting it.