TrustRadius: an HG Insights company

What is ClearCRM?

ClearCRM is a CRM, project manager, billing tool, marketing platform, and support hub built specifically for small teams and growing businesses, designed to offer one place to manage every aspect of the customer journey. From capturing leads to tracking work and collecting payments, ClearCRM centralizes operations.


Top Use Cases


  • Sales teams tracking deals and automating follow-ups

  • Project managers assigning tasks and meeting deadlines

  • Freelancers and agencies billing clients and managing retainers

  • Small business owners delivering service and tracking client support


Key Modules & Features


Sales CRM


  • Custom deal stages and drag-and-drop pipeline

  • Automatic lead capture from web forms and emails

  • Lead scoring, follow-ups, reminders, and assignments

  • Deal notes, activity logs, and team collaboration


Projects


  • Auto-linked projects when deals close

  • Kanban boards, recurring workflows, and due dates

  • Time tracking and billable hours

  • Forecasting and budgeting tools for project health


Marketing


  • Email sequences and promotional campaigns

  • Custom landing pages with drag-and-drop builder

  • Lead capture forms and customer surveys

  • List segmentation and automated actions


Billing & Invoicing


  • Branded quotes that can be converted to invoices

  • Automated subscriptions and recurring payments

  • Accept payments in multiple currencies

  • Built-in e-signature for faster deal closure


Customer Support


  • Live chat widget for real-time conversations

  • Ticketing system to manage issues and requests

  • Help center / knowledge base with article search

  • Internal notes, tags, and support automation


Collaboration


  • Assign users to deals, tasks, and tickets

  • Comment threads, @mentions, and team notes

  • Central file management tied to projects or deals

  • Daily, weekly, and real-time views for better tracking


Customization & Admin


  • Customize pipelines, workflows, templates, and notifications

  • User roles and permissions

  • Real-time reporting and dashboards

  • API access and integrations (Zapier, email, more coming)


Why ClearCRM is suitable for smaller teams


  • Designed specifically for small teams—not bloated enterprise software

  • Simple onboarding—get started in minutes

  • Saves money by replacing multiple tools with one

  • Focuses on usability, speed, and clarity


ClearCRM is Ideal For:


  • Agencies and studios

  • Freelancers and consultants

  • Startups and remote teams

  • Local service providers

  • Coaches and creators

Media

ClearCRM
Screenshot of the sales pipeline view. ClearCRM helps small teams manage leads, track deals, and automate follow-ups—all from a clean, drag-and-drop pipeline.
Screenshot of the quoting interface.
Screenshot of the marketing and lead generation interface.
Screenshot of some of ClearCRM's built-in tools for live chat, help desk ticketing, and self-service knowledge.
Screenshot of the project management interface, where ClearCRM connects projects to opportunities and leads.

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