ClickUp Reviews and Ratings

Rating: 8.6 out of 10

Score

8.6 out of 10

Community insights

TrustRadius Insights for ClickUp are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive Project Management Capabilities: Reviewers have consistently praised ClickUp for its comprehensive project management capabilities, including efficient task organization and effective deadline management. Many users found the platform's hierarchical structure for projects and tasks to be well-organized and user-friendly.

User-Friendly Interface and Customization Options: Users appreciate ClickUp's user-friendly interface that allows for easy customization and highlighting of frequently used functions, enhancing the overall user experience. The platform's ability to track task statuses, segment tasks with additional fields, and notify users of updates has been highly valued by reviewers.

Flexibility and Integration Capabilities: Reviewers have highlighted ClickUp's flexibility, customization options, and integration capabilities with other systems as key strengths. The platform's continuous improvement based on user feedback, coupled with excellent community support and customer service, has also been highly valued by users.

Reviews

717 Reviews

Videos

Consolidate Platforms Using ClickUp

Rating: 7 out of 10

Incentivized

April 14, 2026

Use Cases and Deployment Scope

I use ClickUp as a project management system, CRM, and firm management resources. The main business problem ClickUp solves is organizing firm clients, their information, our communications, and their document files into one consolidated place. Secondly, I solved the business problem of needing to track leads and contacts from initial contact to client and referral partners.

Pros

Tracking email communications externally per client projects.
Directing internal communications to specific projects and tasks.
Keeping a list of tasks that need to be completed and organizing them by priority.
Automatically adding a notetaker to meeting calls and summarizing next steps for those calls.

Cons

The AI synthesizing cannot parse through large amounts of data to get proper answers.
Emails can't be automated.
Tasks for managed persons can't be fully tracked.
Docs from AI Notetaker can't be automatically shared with other team members.

Likelihood to Recommend

ClickUp is well suited to organize projects and communicate internally with teams members and externally with clients or vendors. If you need to track emails, any emails responded to from an email sent within ClickUp is automatically tracked within the task where it originated. It also works great for storing document files within projects and tasks and tracking multiple versions of documents created or copied within ClickUp.

Asia Wright

Founding Member at The Wright Choice Firm (1-10 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

My experience with ClickUp.

Rating: 10 out of 10

Incentivized

April 8, 2026

Use Cases and Deployment Scope

We use ClickUp to optimize the workflow. We created workspaces focused on different types of projects and use them to see if the company's moving forward, if we're stuck, or if we're falling in revenue or cash flow. Personally, I've been using this platform for almost a year now, and all I have to say is that it's great. I love the automations and different types of workspaces that someone can create or develop. I highly suggest learning the automation flow; it can get tricky sometimes.

Pros

Automations
Workspaces
Templates

Cons

Automations
Formulas
Dates

Likelihood to Recommend

It is well-suited for a brief workspace environment in which everybody knows who is doing what and when. This helps a lot with the internal workflow and has been very useful for our company while using this platform. I would suggest studying the different types of automations, especially the date automations, which can get tricky sometimes.

Verified User

Engineer in Information Technology (11-50 employees)

Vetted Review

1 year of experience

ClickUp is our team hero

Rating: 8 out of 10

Incentivized

April 3, 2026

Use Cases and Deployment Scope

As Marketing Coordinator, I use ClickUp as a tool to track our various projects and processes within the team. The work our team does, covers many different areas and without a centralized tool to organize, we become very disconnected. ClickUp allows our entire team to stay organized, connected and also serves as a repository for many of our files, graphics, and SOPs. We have a number of public links as well for people to see status, view calendars, and submit job requests.

Pros

Dashboards
Customized Fields
Folder/Space Organization
Ease and speed of navigation
Customer Support!

Cons

Chat - our team finds it difficult to really get into this feature. Having a lot of places to chat might be too much for us? We use Teams and just talk as a group there. I see the potential for chat, but it feels overwhelming.
Nested subtasks - it would be nice for our subtasks to be able to have subtasks.
Table functionality has seemed to improve lately, but it's not easy to find the handle to drag, or move rows/columns around. Navigating within a cell is sometimes frustrating.
Copy/Paste between ClickUp and anything else - you always have to reformat, which is frustrating.
Documents and lists don't print nicely

Likelihood to Recommend

ClickUp is awesome for team collaboration and task tracking across multiple areas. When there are certain tasks that can't be done until other tasks are completed, ClickUp removes the burden of having to monitor that progress. We receive notifications when it's time for us to do our part. When a team has to share files, or needs assets, we have a designated place we can go to retrieve what we need. With calendars, it's easy to show upper management when things are scheduled and can see where we have gaps. The only area I think where ClickUp might not be appropriate (or maybe "overkill"?) is for a team of one person.

Verified User

Administrator in Marketing (11-50 employees)

Vetted Review

2 years of experience

All in one software management - Clickup

Rating: 10 out of 10

Incentivized

April 3, 2026

Use Cases and Deployment Scope

ClickUp is very useful for the company to organize all the files and data in centralized are from distributed area to all in the one place from every employee access it from anywhere. its makes the projects easy if person are not in one location while doing the projects work and project process. In my case its very difficult the time tracking of each employee while working from out of office, and its keep updated for task tracking of each of one , and easy to assign the task from ClickUp. and finally it offer the automation that makes things easy to by do it manually.

Pros

tracking of task
assign new task
automation through

Cons

include more option in automation
dashboard
sometime data accessing delay maybe improve

Likelihood to Recommend

its best for track the content calendar , approvals and reassign the task. and it have well custom fields that makes the task priority wise so high priority task never miss. Dashboard having all in one place where i track everything at one place. for simple task user have to setup the things and its takes time its really frustrating sometime. and the employee working remotly can't work with internet.

Verified User

Employee in Information Technology (1-10 employees)

Vetted Review

1 year of experience

Absolutely Fantastic

Rating: 10 out of 10

Incentivized

April 2, 2026

Use Cases and Deployment Scope

We use ClickUp to keep track of the many projects that we have throughout the year. Before ClickUp, we were using spreadsheets to keep track of the many projects we have and it proved to be a disaster because spreadsheets didn't have the capabilities to handle intricate projects and lacked the scalability needed to help us with important projects that required resources and people throughout the organization and outside as well.

Pros

Keeps track of due dates for projects
Keep track of progress of each individual involved in the project
Keeps track of resources needed for projects
Keeps users abreast of changes in the project's scope
All projects are in one area which helps to manage workflow

Cons

I would prefer a non black background

Likelihood to Recommend

ClickUp has helped changed the way we do business on a daily basis. No longer do we have to rely on spreadsheets to help us keep track of the many projects and task. We can plan projects and assign tasks to specific persons and track an individuals progress. We can plan and prioritize projects and task to suit our needs. ClickUp has changed the way we work as a organization. It has brought us together in so many cohesive ways. It has made our work easier and more efficient.

Helen McDaniel

Specialist in Research & Development at Georgia Gwinnett College (1001-5000 employees)

Vetted Review

2 years of experience

ClickUp A Useful Tool for Multi-Department Organization and Transparency

Rating: 7 out of 10

Incentivized

April 2, 2026

Use Cases and Deployment Scope

We use ClickUp for cross-departmental communication, development work, and projects. We also document department-specific SOPs, client communications, and client account updates. ClickUp is also integrated with Slack, our Platform, and Intercom. ClickUp boards are used for each department to keep information organized. We rely on ClickUp functionality daily and use features such as Docs, Clips, and Teams to ensure transparency and organization within the company.

Pros

Task movement using Groups on Spaces
Clips to visually document and record information
Spaces to keep each department organized.

Cons

Main search bar is very glitchy
Setting up notifications on a per team basis.
ClickUp extension disconnects regularly.

Likelihood to Recommend

When we first began using ClickUp, we had alternative applications for client communication. Using ClickUp to document, store, and resolve client tickets is not ideal.

The ClickUp fields that show up on every single task, even when blank, makes it difficult to determine what is actually needed.

ClickUp has made a number of significant changes to how it functions within the last few years and not all of them, in my opinion are better. We have a hard time getting used to the new layouts and as mentioned, this is relied upon daily by every department.

Jaclyn Reisser

Vice President of Operations in Product Management at Mobiniti (11-50 employees)

Vetted Review

6 years of experience

Verified on LinkedIn

Best Tool I Use

Rating: 10 out of 10

Incentivized

April 2, 2026

Use Cases and Deployment Scope

We use ClickUp for project management, task creation, goal setting, timeline tracking, project submissions, and cross-team collaboration!

Pros

automations
task creation
timeline management
project intake requests

Cons

lag time
more opportunities for data collection
more integration with other tools

Likelihood to Recommend

ClickUp is most appropriate when working on many projects across many teams all at once with different priorities and deadlines.

Verified User

Manager (201-500 employees)

Vetted Review

6 years of experience

ClickUp is An Excellent Tool for Project Management

Rating: 9 out of 10

Incentivized

April 1, 2026

Use Cases and Deployment Scope

I use ClickUp to manage client and internal processes and projects for a creative marketing agency serving clients across web dev, ppc, seo, podcast production, etc. It's an integral part of my day-to-day workflow and keeps myself, my team, and leadership aligned on what's happening within our work space.

Pros

Keeps tasks organized
lets me see the status of a project at any given time
allows me to communicate easily with my team

Cons

Threaded chats can be bothersome - prefer not to have them split
would like some additional reporting options
would like ways to show appreciation for my team built in

Likelihood to Recommend

ClickUp is very well suited for teams with a variety of projects - you can easily organize departments or various projects and create structure around just about anything. The interface is so diverse you can set things up just as you need. I also love that I can hold standups with my team, share my screen, record video and voice notes - all within the interface. I also create report templates in docs and those can be internal only or toggle to be client facing. There's so much room for customization within ClickUp.

Mariah Milán

Project Manager in Marketing at Madroit Marketing (1-10 employees)

Vetted Review

1 year of experience

View profile

Best task management tool for my team.

Rating: 9 out of 10

Incentivized

March 31, 2026

Use Cases and Deployment Scope

My manager introduced us to ClickUp. As a marketing team, we have many responsibilities and tend to prioritize based on requirements. ClickUp gave us a platform to organize and prioritize tasks. I am supervising my colleagues' work so we can create a workplace where we can lay down a shared space for our task management.

Pros

Task Management.
Priority Setup.
Reminders for the task.
Folders of the task per the requirement.

Cons

Nothing as such, it is good tool.

Likelihood to Recommend

In my organization, it is best suited for marketing, as the manager will get a clear understanding of my projects and my colleagues' projects. There is a continuous task that needs to be done weekly or monthly, and a few single-time tasks that can be done occasionally. We receive work from different departments to create various collateral. ClickUp helps track all of it.

Tejasvi Ghag

Assitant marketing manager in Marketing at Neptunus power (51-200 employees)

Vetted Review

7 years of experience

Verified on LinkedIn

Never Going Back

Rating: 10 out of 10

Incentivized

March 30, 2026

Use Cases and Deployment Scope

My team and I use it as a project management tool. We live in ClickUp and track every step from start to finish. We have hundreds of projects going on at once, each with different tracks, and ClickUp allows us to keep all of that organized extremely well and connected with each other.

Pros

Customization is huge for us! We do not have the aspects of standard project management, so having the ability to customize basically everything in ClickUp is amazing.
An outstanding free version of the software! We are a small nonprofit organization that cannot afford the robust levels of other software, so having access to SO MUCH for free is incredible.
The layout and organization of tasks, Spaces, folders, etc. is perfect. I love how I can see which task all of my subtasks belong to on my dashboard. And the option to change colors and icons for everything also really appeals to my obsessive brain.

Cons

My major complaint (which is really not that major) is the inability to add another status in the "Complete" category. The customization around statuses is nearly perfect, it's just missing that one piece.

Likelihood to Recommend

My team and I use ClickUp to manage program implementations, volunteer recruitment and communication, in-house event management, invoice tracking, and team task management that requires input and communication among multiple members, as well as individual tasks. We use the team Spaces so everyone can see where each project is in its process and dependencies to let others know when the next step is ready to be done. I use it for personal goal setting and achievements.

Stacie Moody-McClung

Program & Administrative Coordinator in Product Management at Junior Achievement of Greater Kansas City (11-50 employees)

Vetted Review

2 years of experience

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ClickUp is our team hero

Rating: 8 out of 10

Incentivized

April 3, 2026

Use Cases and Deployment Scope

Pros

Dashboards
Customized Fields
Folder/Space Organization
Ease and speed of navigation
Customer Support!

Cons

Chat - our team finds it difficult to really get into this feature. Having a lot of places to chat might be too much for us? We use Teams and just talk as a group there. I see the potential for chat, but it feels overwhelming.
Nested subtasks - it would be nice for our subtasks to be able to have subtasks.
Table functionality has seemed to improve lately, but it's not easy to find the handle to drag, or move rows/columns around. Navigating within a cell is sometimes frustrating.
Copy/Paste between ClickUp and anything else - you always have to reformat, which is frustrating.
Documents and lists don't print nicely

Likelihood to Recommend

Verified User

Administrator in Marketing (11-50 employees)

Vetted Review

2 years of experience