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Overview

What is CloudContactAI?

AllCode aims to make it easy, fast and affordable to send SMS, Email, and Voice marketing campaigns, with CloudContactAI. Users can engage in 1-on-1 conversations with customers, and have two way conversations with customers in real-time.

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Recent Reviews

TrustRadius Insights

CloudContactAI is a versatile communication platform that allows users to effortlessly reach out to customers via SMS, Email, and Voice. …
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CloudContactAI Review

10 out of 10
December 04, 2020
[CloudContactAI] is a great tool for email marketing. If you’d like to step your email marketing up a notch while integrating it with your …
Continue reading
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Pricing

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What is CloudContactAI?

AllCode aims to make it easy, fast and affordable to send SMS, Email, and Voice marketing campaigns, with CloudContactAI. Users can engage in 1-on-1 conversations with customers, and have two way conversations with customers in real-time.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is Plivo?

Plivo’s cloud communication platform offers a way for companies to modernize their business communications. Plivo’s API platform lets businesses incorporate voice and text messaging capabilities (both SMS and MMS) into their own applications, and offers SIP trunking and phone number rental…

What is Text-Em-All?

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

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Product Details

What is CloudContactAI?

AllCode aims to make it easy, fast and affordable to send SMS, Email, and Voice marketing campaigns, with CloudContactAI. Users can engage in 1-on-1 conversations with customers, and have two way conversations with customers in real-time.

CloudContactAI Features

  • Supported: 2-Way SMS Messaging - Improve customer satisfaction, resolve conversations, and close deals with 2-way messaging
  • Supported: Mass Texting - Easily send bulk texts or alerts to everyone on your contact list
  • Supported: Autoresponders - Create drip campaigns by automating one or more messages to be sent
  • Supported: Voice Campaigns - Easily keep track of manual voice dials
  • Supported: SMS API - Easily plug your website or CRM into our platform
  • Supported: Franchise Support - Create different clients with different outbound phone numbers

CloudContactAI Screenshots

Screenshot of Ability to support multiple clients, franchises or affiliates.  Data within each client is siloed.Screenshot of Easy provisioning of a phone number within a client. Phone numbers are assigned by area codeScreenshot of Intuitive SMS inbox with real-time bidirectional communicationScreenshot of Sophisticated SMS Campaign management with the ability to send campaigns immediately or schedule.Screenshot of Contact Management that enables you to view all SMS, Voice calls, and Emails

CloudContactAI Videos

How to launch an SMS programmatically through an API request with CloudContactAI
How to sign up for CloudContactAI
How to create an SMS Campaign with CloudContactAI

CloudContactAI Competitors

CloudContactAI Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, France, Latin America

CloudContactAI Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CloudContactAI is a versatile communication platform that allows users to effortlessly reach out to customers via SMS, Email, and Voice. According to users, this product solves critical problems related to efficient customer communication by offering a convenient way to contact all customers promptly while maintaining a personal touch. With CloudContactAI's scheduling and tracking features, coordinating and monitoring communication campaigns has become seamless, enabling users to run campaigns effectively and gain valuable insights from the collected data. Users have found the A/B testing feature of CloudContactAI instrumental in optimizing their messages for better customer engagement. Furthermore, CloudContactAI's SMS solution has proven particularly effective in improving business communication, especially in situations where other methods like calling and emailing did not work.

The use cases for CloudContactAI are diverse and encompass various industries and scenarios. Users have employed this tool to remind existing players about upcoming games and collect player payments, addressing the challenge of managing collections. Additionally, CloudContactAI has been utilized for notifying customers about job openings, changes in schedule or upcoming deadlines, upselling products to existing clients, and moving new leads through the sales process. It has also been praised for increasing brand awareness, promoting products and services, and improving customer service.

This product streamlines several aspects of communication and organization for its users. The scheduling, communication, reporting, and payment features of CloudContactAI help users plan accordingly and save time for other organizational issues. Automating customer interaction with CloudContactAI has proven invaluable by saving time and providing valuable statistics on customer response to campaigns. Users appreciate the ease of use and the ability to communicate with current and new clients through SMS, MMS, Email, and Voice on a single platform. Moreover, CloudContactAI finds utility in facilitating internal communication within organizations, particularly for SMS and email marketing purposes. It seamlessly integrates with the entire marketing workflow and provides value to the Marketing Department as a comprehensive email marketing tool.

Real-time Inbox Feature: Several users have found the real-time inbox feature of CloudContactAI helpful for quickly responding to incoming messages. This functionality allows users to stay on top of their communication and promptly address customer inquiries or concerns.

Bi-directional Messaging Capabilities: Many reviewers have praised CloudContactAI's bi-directional messaging capabilities, finding them convenient for effective communication. This feature enables seamless back-and-forth interactions between users and their customers, ensuring smooth and efficient conversations.

Fully Customizable Enterprise Dashboard: The fully customizable Enterprise Dashboard of CloudContactAI has been considered a standout feature by multiple users. This customization option allows businesses to tailor the dashboard according to their specific needs and preferences, enhancing their overall experience with the platform.

Onboarding Process: Some users have mentioned that the onboarding process could be smoother, indicating a need for improvement in this area. This feedback highlights an opportunity to enhance the user experience during the initial setup and implementation phase.

Reporting: While not extensively used by one user, they suggested that the reporting functionality could be improved. This feedback suggests that there is room for enhancement in terms of providing more robust and comprehensive reporting options, which can help users gain valuable insights from their data.

User Interface: Multiple users have expressed the desire for an easier-to-use user interface. This indicates that there may be some usability issues with the current design and suggests a need for improvements to streamline navigation and optimize efficiency in performing tasks within the platform.

Attribute Ratings

Reviews

(1-2 of 2)
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December 04, 2020

CloudContactAI Review

Score 10 out of 10
Vetted Review
Verified User
[CloudContactAI] is a great tool for email marketing. If you’d like to step your email marketing up a notch while integrating it with your entire marketing workflow then this is an investment that’s worth it. It is used by our Marketing Department.
  • Contact Lists
  • Opt-in forms
  • Segmentation
  • The app itself is intuitive, has clear navigation, and offers many help touchpoints. I don't think there is any need of improvement at this time.
[CloudContactAI] is best suited for Email & SMS marketing.
  • Bounce rate decreased by 30%
  • Opening rate improved by 10%
[CloudContactAI] is a lot better than other products because it offers an insightful blog to help you become a better marketer, video tutorials for every feature.
Score 10 out of 10
Vetted Review
Verified User
We use CloudContactAI to facilitate communication within our organization. We mainly use it for SMS, but as the holidays are approaching, we intend to begin using the email features. SMS helps us reach our customers for important business announcements. For example, we recently closed down our physical location until the pandemic settles down a bit. Leveraging CloudContactAI, we were able to inform our customers that we would continue business but only online.
  • Facilitate email campaigns
  • Facilitate voice campaigns
  • Facilitate SMS campaigns
  • Can improve the voice calling functionality
  • Can make the user interface a little easier
  • Can improve the billing section
CloudContactAI is a great platform for communicating with customers and sending them deals. Through CloudContactAI we inform customers about good deals, business updates, and to schedule meetings in bulk. We don't have multiple physical locations, but the clients functionality is a great feature that enables users to create different sub accounts to manage multiple store locations, departments, or clients.
  • Helped improve customer relationships
  • Helped drive more sales
  • Helped provide better support for our customers
CloudContactAI provides SMS, email, and voice all on one platform so that you don't have to switch between accounts. These other software solutions offer all of these features but on separate accounts. Without CloudContactAI, I would have to use SimpleTexting, SendGrid, and Google Hangouts to leverage the same functionality that CloudContactAI offers on its one platform.
I give CloudContactAI a 10/10 because it solves all of the issues I have on just one platform. Before I discovered CCAI, I was using multiple platforms to manage all of my communication. This started to become an issue--I had so many tabs on my browser that it began to be counterproductive. CloudContactAI simplifies communication.
CloudContactAI has offered their total support throughout the entire process. They helped me onboard and establish my organization. Whenever I've had a fast, simple question, I was able to consult their documentation page or chatbot on their website to find the support I needed within just a couple of minutes.
Slack, Buffer, Medium
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