CloudContactAI Reviews

2 Ratings
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Score 10.0 out of 100

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November 19, 2020
travor house | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We use CloudContactAI to facilitate communication within our organization. We mainly use it for SMS, but as the holidays are approaching, we intend to begin using the email features. SMS helps us reach our customers for important business announcements. For example, we recently closed down our physical location until the pandemic settles down a bit. Leveraging CloudContactAI, we were able to inform our customers that we would continue business but only online.
  • Facilitate email campaigns
  • Facilitate voice campaigns
  • Facilitate SMS campaigns
  • Can improve the voice calling functionality
  • Can make the user interface a little easier
  • Can improve the billing section
CloudContactAI is a great platform for communicating with customers and sending them deals. Through CloudContactAI we inform customers about good deals, business updates, and to schedule meetings in bulk. We don't have multiple physical locations, but the clients functionality is a great feature that enables users to create different sub accounts to manage multiple store locations, departments, or clients.
CloudContactAI has offered their total support throughout the entire process. They helped me onboard and establish my organization. Whenever I've had a fast, simple question, I was able to consult their documentation page or chatbot on their website to find the support I needed within just a couple of minutes.
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December 04, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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[CloudContactAI] is a great tool for email marketing. If you’d like to step your email marketing up a notch while integrating it with your entire marketing workflow then this is an investment that’s worth it. It is used by our Marketing Department.
  • Contact Lists
  • Opt-in forms
  • Segmentation
  • The app itself is intuitive, has clear navigation, and offers many help touchpoints. I don't think there is any need of improvement at this time.
[CloudContactAI] is best suited for Email & SMS marketing.
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What is CloudContactAI?

AllCode aims to make it easy, fast and affordable to send SMS, Email, and Voice marketing campaigns, with CloudContactAI. Users can engage in 1-on-1 conversations with customers, and have two way conversations with customers in real-time.

CloudContactAI Features

Has feature2-Way SMS Messaging - Improve customer satisfaction, resolve conversations, and close deals with 2-way messaging
Has featureMass Texting - Easily send bulk texts or alerts to everyone on your contact list
Has featureAutoresponders - Create drip campaigns by automating one or more messages to be sent
Has featureVoice Campaigns - Easily keep track of manual voice dials
Has featureSMS API - Easily plug your website or CRM into our platform
Has featureFranchise Support - Create different clients with different outbound phone numbers

CloudContactAI Screenshots

CloudContactAI Videos (3)

CloudContactAI Integrations

CloudContactAI Competitors

CloudContactAI Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
50%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
0%

CloudContactAI Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

CloudContactAI Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:United States, France, Latin America