ContactMonkey is a great low cost solution for Outlook 2016
Use Cases and Deployment Scope
I purchased and use ContactMonkey by myself
Pros
- Provides email open information
- Identifies if an email has been shared and location the email was opened
- Integrates nicely into HTML emails
- Provides data regarding clicked links and most effective emails
- Has a great search function
Cons
- Salesforce integration seems unnecessary
- Has refresh issues occasionally
- Can cause slowing issues for Outlook
- Doesn't have integration with Outlook.com/Exchange
Likelihood to Recommend
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
