LCRM is not for the resource light organization
Rating: 5 out of 10
IncentivizedUse Cases and Deployment Scope
Luminate CRM and Analytics is being used to manage our donor database functions and donor tracking functions. It allows for simplified gift processing and receipting, campaign tracking as well as our donor pipeline. In addition to that, it houses individual donor information, everything from phone number to address to date of birth.
Pros
- Acknowledgments
- Gift Entry
Cons
- Big Investment
- It's a sales program with a donation management overlay so it has some troubles around reporting.
Likelihood to Recommend
It does great with donor cultivation processes and the workflow feature is top-notch for automating processes. Where it does a less than stellar job is getting it to work more specifically for your organization. Often times building that kind of special feature costs a significant time and money investment and it is something that is hard to transfer when it's time to move to a new database.
DA
Dustin Alexander
Associate Director of Indvidual Giving in Marketing at WildCare (11-50 employees)
Vetted Review
11 years of experience