Nonprofit CRM Software
These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.
Nonprofit CRM Software TrustMap
TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.
Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.
EveryAction is becoming Bonterra. Learn more at www.bonterratech.com. EveryAction provides fundraising software, donor management software, and CRM software to nonprofit organizations, offering a platform spanning the fundraising, digital, and organizing needs of nonprofits. Built…
Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of…
Blackbaud eTapestry is a cloud-based, donor management solution for small and growing nonprofits. It has been designed to help nonprofits streamline manual administrative processes, deliver meaningful donor experiences on any device, and provide integrated online and offline communication…
Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former…
Designed for large, complex organizations as well as federated and international nonprofits.
Designed for General Admissions Organizations
Thousands of nonprofits use Neon's nonprofit CRM to raise more, save time, and get things done. Many of the vendor's employees come from a nonprofit background, enabling the company to design Neon with the needs of nonprofits in mind. The product is cloud-based, allowing companies…
Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.
Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email,…
Ellucian CRM Advance is a nonprofit constituent relationship management software solution offered by Ellucian, Inc.
Raklet enables communities to meet, network and grow. Community management platform that helps users build brand engagement and opportunities, fully branded to match company colors. Users can: - Organize and enrich member database with Raklet CRM - Build custom forms and pages…
LiveImpact is a technology platform that was specifically designed and built to support social impact organizations, nonprofits, foundations, and CSR groups, with all their technology needs. It offers Program Management, Fundraising and Volunteer Management all under a single platform.…
DonorSnap in Wisconsin offers a nonprofit fundraising and constituent management platform, supporting at different pricing tiers larger or small groups of donors with fundraising tools like mass email with acknowledgement emails, mobile app, event registration and forms, management…
PatronManager is a nonprofit CRM that handles ticketing, subscriptions, fundraising and email marketing built on the Salesforce platform, from the company of the same name in Pittsburgh.
CharityEngine is designed to simplify the complex world of online fundraising for nonprofits, as a nonprofit CRM. Integrated tools for donations, emails, and other elements of fundraising feed data into a central view to make it easier to know and care for donors. The solution boasts…
Virtuous is a nonprofit Automation and CRM platform that helps nonprofits build relationships at scale. The product aims to enable nonprofits to dramatically increase giving by engaging in personalizing communication with their constituents. According to the vendor, the platform…
What is Nonprofit CRM Software?
Nonprofit CRM (Constituent Relationship Management) Software manages a nonprofit organization’s relations with their donors, corporate supporters, volunteers, members, alumni, staff, and board members along with the recipients of the nonprofit’s services. The software captures constituent information, tracking their donations, participation, and interests. It supports communications and engagement with both constituents and service recipients, providing online portals for donors and members to join up or contribute.
Its analytics and reporting features identify high-value donors and supporters, evaluate fundraising operations, predict donor and volunteer engagement, and help set fundraising goals. Nonprofit CRM Software can inform marketing decisions and help create, monitor, and track marketing campaigns. The information it provides assists in budgeting and the prioritization of funding efforts.
Nonprofit CRM software overlaps with donor management and fundraising software.It is commonly offered as a component of nonprofit software suites along with donor management, fundraising, marketing, communications, analytics, reporting, volunteer management, and payment processing features.
The software supports a wide range of NPOs (Nonprofit Organizations) including human rights and services organizations, environmental groups, colleges and universities, community organizations, cultural institutions, and advocacy groups. It is used by NPO marketing, fundraising, public relations, event, finance, and grant writing staff.
Nonprofit CRM Software Features
Nonprofit CRM Software will include many of the following features.
- Constituent database for donors, corporate supporters, members, alumni, grant-making organizations, volunteers, staff, and nonprofit recipients
- Capture, track, and record constituent history for donations, memberships, participation, and communications
- Constituent profiles, biography, preferences, and interests
- Consolidated view of all constituent information and activity
- Donor and member portals for contributions, participation, profile updates, and event registration
- Automated workflow and dashboards
- Communications, text, phone, email, and social media
- Analytics, reporting, and data visualization
- Mobile access
- Includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, and event management solutions
Nonprofit CRM Software Comparison
Consider the following when purchasing Nonprofit CRM software.
Feature Set: Nonprofit CRM Software is often a component of integrated nonprofit software suites which include features ranging from marketing and fundraising to accounting and event management. Evaluate which solutions include the features you need. Large NPOs with multiple constituents will especially benefit from a full-featured integrated solution.
Scalability: Ensure your solution readily scales to support future growth. Cloud-based solutions offer more flexibility and require less attention to support constituent growth.
Volunteer Support: Solutions that provide mobile apps are helpful for volunteers doing outreach or working events. Mobile solutions improve volunteer engagement and enhance their productivity, providing them with real-time information that help guide their efforts.
Free Software: Some vendors offer free versions of their software with a limited number of features, constituents, and users. Unless you are a very small NPO, these free versions are best used to explore your options before deciding on a solution.
Nonprofit CRM Software pricing is determined by its features, as well as the number of constituents and users supported. Prices start around $40 a month for 1,000 constituents and range up to $800 a month for 75,000 constituents. Enterprise-scale, full-featured solutions can exceed $5,000 a month. Free trials are available.