Nonprofit CRM Software

TrustRadius Top Rated for 2023

Top Rated Products

(1-3 of 3)

1
GiveSmart

GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event.…

2
Bonterra Guided Fundraising

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

3
Bonterra Development + Digital

Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

All Products

(1-25 of 215)

1
Blackbaud Raiser's Edge NXT

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

2
GiveSmart

GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event.…

3
Bonterra Development + Digital

Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

Explore recently added products

4
Bonterra Guided Fundraising

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

5
Bloomerang

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of…

6
DonorPerfect

DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into…

7
Blackbaud eTapestry

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance,…

9
Blackbaud CRM

Designed for large, complex organizations as well as federated and international nonprofits.

10
Salesforce.org Nonprofit Cloud

Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former…

11
Kindful, a Bloomerang product

Kindful aims to help nonprofit organizations across the world fundraise more effectively. Kindful includes fundraising tools, reporting, and analytics all in one CRM. Kindful was acquired by Bloomerang in January, 2021. It is now a Bloomerang product.

12
Neon CRM

Neon CRM is a constituent management platform designed for nonprofits and membership associations. Its relationship-focused system offers a comprehensive view of supporters and members, enabling more engagement and revenue. It can be used to manage fundraising campaigns, events,…

13
Little Green Light

Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.

14
Blackbaud Altru

Designed for General Admissions Organizations

15
Microsoft Cloud for Nonprofit

Beyond offering discounts for nonprofits to its various cloud services, Microsoft for Nonprofit is a distinct bundle that includes nonprofit-specific applications, advanced training benefits, and technical support—including unlimited 24/7 access to technical resources, with access…

16
Salsa CRM

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email,…

17
NationBuilder

NationBuilder is a content management software offering from NationBuilder.

18
Ellucian CRM Advance

Ellucian CRM Advance is a nonprofit constituent relationship management software solution offered by Ellucian, Inc.

19
Causeview

Causeview aims to make donor management simple. This solution is built on the Salesforce.com platform and according to the vendor, this provides users with best in class fundraising, events, volunteers and payment processing tools on top of the world’s most popular CRM.

20
Convio Luminate (discontinued)

Convio Luminate was a nonprofit CRM option acquired by Blackbaud that is currently discontinued, and no longer available.

21
PatronManager

PatronManager is a nonprofit CRM that handles ticketing, subscriptions, fundraising and email marketing built on the Salesforce platform, from the company of the same name in Pittsburgh.

22
DonorSnap

DonorSnap in Wisconsin offers a nonprofit fundraising and constituent management platform, supporting at different pricing tiers larger or small groups of donors with fundraising tools like mass email with acknowledgement emails, mobile app, event registration and forms, management…

23
Raklet Community & Membership Management Software

Raklet enables communities to meet, network and grow. Community management platform that helps users build brand engagement and opportunities, fully branded to match company colors. Users can: - Organize and enrich member database with Raklet CRM - Build custom forms and pages…

24
Bonterra Advocacy

Empowers supporters to advocate around shared values with Bonterra's Advocacy solutions, which integrates directly with a CRM. Users can target decision-makers via email, form and petition submissions, click-to-call, and social media, which are all optimized for maximum impact.

25
LiveImpact

LiveImpact is a technology platform that was specifically designed and built to support social impact organizations, nonprofits, foundations, and CSR groups, with all their technology needs. It offers Program Management, Fundraising and Volunteer Management all under a single platform.…

Nonprofit CRM Software TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Learn More About Nonprofit CRM Software

What is Nonprofit CRM Software?

Nonprofit CRM (Constituent Relationship Management) Software manages a nonprofit organization’s relations with their donors, corporate supporters, volunteers, members, alumni, staff, and board members along with the recipients of the nonprofit’s services. The software captures constituent information, tracking their donations, participation, and interests. It supports communications and engagement with both constituents and service recipients, providing online portals for donors and members to join up or contribute.

Its analytics and reporting features identify high-value donors and supporters, evaluate fundraising operations, predict donor and volunteer engagement, and help set fundraising goals. Nonprofit CRM Software can inform marketing decisions and help create, monitor, and track marketing campaigns. The information it provides assists in budgeting and the prioritization of funding efforts.

Nonprofit CRM software overlaps with donor management and fundraising software.It is commonly offered as a component of nonprofit software suites along with donor management, fundraising, marketing, communications, analytics, reporting, volunteer management, and payment processing features.

The software supports a wide range of NPOs (Nonprofit Organizations) including human rights and services organizations, environmental groups, colleges and universities, community organizations, cultural institutions, and advocacy groups. It is used by NPO marketing, fundraising, public relations, event, finance, and grant writing staff.

Nonprofit CRM Software Features

Nonprofit CRM Software will include many of the following features.

  • Constituent database for donors, corporate supporters, members, alumni, grant-making organizations, volunteers, staff, and nonprofit recipients
  • Capture, track, and record constituent history for donations, memberships, participation, and communications
  • Constituent profiles, biography, preferences, and interests
  • Consolidated view of all constituent information and activity
  • Donor and member portals for contributions, participation, profile updates, and event registration
  • Automated workflow and dashboards
  • Communications, text, phone, email, and social media
  • Analytics, reporting, and data visualization
  • Cloud-based
  • Mobile access
  • Includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, and event management solutions

Nonprofit CRM Software Comparison

Consider the following when purchasing Nonprofit CRM software.

Feature Set: Nonprofit CRM Software is often a component of integrated nonprofit software suites which include features ranging from marketing and fundraising to accounting and event management. Evaluate which solutions include the features you need. Large NPOs with multiple constituents will especially benefit from a full-featured integrated solution.

Scalability: Ensure your solution readily scales to support future growth. Cloud-based solutions offer more flexibility and require less attention to support constituent growth.

Volunteer Support: Solutions that provide mobile apps are helpful for volunteers doing outreach or working events. Mobile solutions improve volunteer engagement and enhance their productivity, providing them with real-time information that help guide their efforts.

Free Software: Some vendors offer free versions of their software with a limited number of features, constituents, and users. Unless you are a very small NPO, these free versions are best used to explore your options before deciding on a solution.

Pricing Information

Nonprofit CRM Software pricing is determined by its features, as well as the number of constituents and users supported. Prices start around $40 a month for 1,000 constituents and range up to $800 a month for 75,000 constituents. Enterprise-scale, full-featured solutions can exceed $5,000 a month. Free trials are available.

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Frequently Asked Questions

What sorts of donor management features are included in Nonprofit CRM tools?

Most nonprofit CRM tools allow nonprofits to easily reach out to donors to show appreciation for their contribution. Additionally, nonprofits can send out event invitations and reminders to donors. Lastly, Nonprofit CRM tools integrate with most accounting tools, so any donation/donor information can be stored there.

What are the benefits of Nonprofit CRM tools over traditional CRM tools?

Nonprofit CRM tools include features for creating events and fundraising pages. Additionally, nonprofit CRM tools include customizable workflows designed with the needs of nonprofits in mind. Most features nonprofit CRM tools provide are also offered by traditional CRM software, but nonprofit CRMs are optimized for nonprofits.

What are the best Nonprofit CRM tools?

These are some of the popular Nonprofit CRM Software products.