Best Nonprofit CRM Software21Tools used by nonprofits to manage relationships with constituents.Raiser's Edge NXT1 Raisers Edge4 by Social Solutions5 CRM7 for Nonprofits8 Green Light12 CRM13 CRM and Analytics15 CRM Advance16 for Nonprofits18 Analytics21 CRM22 DonorCentral24

Nonprofit CRM Software

Best Nonprofit CRM Software

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Nonprofit CRM Overview

What is Nonprofit CRM Software?

Constituent Relationship Management (CRM) is similar to Customer Relationship Management. The difference is nonprofits have constituents or stakeholders instead of customers. A nonprofit CRM provides an integrated view of all of its constituents:

  • Donors

  • Grant-making organizations

  • Corporate supporters

  • Volunteers

  • Suppliers and vendors

  • Program or service beneficiaries

A nonprofit CRM centralizes data from all constituent groups in a single system. The purpose is to simplify the process of enhancing relationships with constituents. A nonprofit CRM tracks all constituent activity. This activity includes everything from emails sent to donations made.

Nonprofits depend on the strength of constitution relationships for their very existence. A nonprofit CRM creates an avenue for maintaining these relationships with existing supporters. But it very quickly becomes necessary to reach out to new supporters and donors. Nonprofit Constituent Relationship Management software helps with this as well. A nonprofit CRM can be used to run marketing programs to find new donors and other sources of income.

CRM systems are a major component in the professionalization of nonprofits. They help nonprofits employ modern corporate marketing techniques to win support.

Nonprofit CRM Features & Capabilities

  1. Single system of records for all constituent activity

  2. Donor management

  3. Pledge and grant management

  4. Event management

  5. Email marketing

  6. Program or service management

  7. Workflow and task assignment

Pricing Information

Pricing for nonprofit CRM software is typically determined by the number of constituents.

For small nonprofits with less than 1,000 constituents, pricing ranges from $39/mo. to $99/mo. Enterprise level plans can run upwards of $5,000/mo. for teams.

Nonprofit CRM Products

Listings (1-25 of 42)

Raiser's Edge NXT

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Top Rated
218 Ratings

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Top Rated
130 Ratings

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of philanthropy; simp…


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Top Rated
126 Ratings
Top Rated
102 Ratings

Apricot by Social Solutions is a cloud-based solution for nonprofits of all sizes. The vendor says it brings strong, reliable data to the forefront in order to bolster a nonprofit organization’s impact. Additionally, the vendor says organizations that use Apricot save time and resources because they…

52 Ratings

eTapestry® is designed to help small and growing nonprofits achieve better fundraising results. The vendor says this solution includes a new design and innovative features as well as an analytics suite that enables users to harness the power of data and boost fundraising efforts.

Salesforce for Nonprofits, the Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success …


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17 Ratings

Kindful aims to help nonprofit organizations across the world fundraise more effectively. Kindful includes fundraising tools, reporting, and analytics all in one CRM.

9 Ratings

Thousands of nonprofits use Neon's nonprofit CRM to raise more, save time, and get things done. Many of the vendor's employees come from a nonprofit background, enabling the company to design Neon with the needs of nonprofits in mind. The product is cloud-based, allowing companies to access the Ne…

Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.

11 Ratings

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email, social, and onl…

3 Ratings

DonorSnap in Wisconsin offers a nonprofit fundraising and constituent management platform, supporting at different pricing tiers larger or small groups of donors with fundraising tools like mass email with acknowledgement emails, mobile app, event registration and forms, management of recurring dona…

Netsuite offers a SuiteSuccess deployment for nonprofit entities, supporting constituent management and fundraising, nonprofit accounting and grant management, and related features. Netsuite for Nonprofits is designed as an end-to-end platform for nonprofits.

2 Ratings

Causeview aims to make donor management simple. This solution is built on the platform and according to the vendor, this provides users with best in class fundraising, events, volunteers and payment processing tools on top of the world’s most popular CRM.

4 Ratings

EveryAction includes tools that allow nonprofits of all sizes to optimize interactions with their supporters and prospects. This solution was built and is supported by nonprofit experts who have held held senior digital, fundraising, and organizing roles at nonprofits. The vendor says thei…

1 Ratings

Virtuous is a nonprofit Automation and CRM platform that helps nonprofits build relationships at scale. The product aims to enable nonprofits to dramatically increase giving by engaging in personalizing communication with their constituents. According to the vendor, the platform is easy-to-use for l…

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MemberLeap is an all-inclusive and flexible membership management solution that is built around a core database that aims to improve an organization's day-to-day efficiency. Users can keep their website up-to-date, manage their members, automate membership dues, communicate with members, and plan e…

TrustRadius Top Rated for 2019

2019 Top Rated Nonprofit CRM Software

There are plenty of options out there, but here's our shortlist of the best Nonprofit CRM Software. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.