Overview
What is CSP Control Center?
CSP Control Center (C3) is an automation tool designed to support Direct CSP partners and Distributors in selling, provisioning, billing, and managing Microsoft cloud services via the CSP Program. With a multi-model platform that caters for distributors, resellers, Microsoft direct partners and end...
Pricing
C3 Lite
Starting $49/mo
C3 Standard
Starting $99/mo
C3 Premium
Contact Sales
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
CSP Control Center (C3) Product Demo
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is CSP Control Center?
CSP Control Center (C3) is an automation tool designed to support Direct CSP partners and Distributors in selling, provisioning, billing, and managing Microsoft cloud services via the CSP Program. With a multi-model platform that caters for distributors, resellers, Microsoft direct partners and end customers, C3 offers an intuitive user interface with built-in marketplace capabilities enabled for end customers.
As a highly customizable solution that allows users to define custom pricing structures including mark-ups as well as sell non-Microsoft products and value-added services while creating bundles or discount coupons. C3 also enables organizations to automate subscription management- from quote to billing - eliminating manual errors.
Users can manage Azure plans alongside usage based subscriptions with custom markups while enjoying comprehensive Azure billing features like estimates before the end of the billing cycle based on resource group and other entities. C3 streamlines price management, provisioning of Office 365 and Azure services while automating invoicing across multiple sites/ departments through accounting software integrations with QuickBooks or Xero among others. The software integrates with multiple payment gateways such as Stripe, EziDebit Pay etc., providing extensive reporting/business analytics functionality, making it easier for Microsoft CSPs' teams to provide exceptional service experience by avoiding missed changes to subscriptions/customer usage being tracked and updated regularly via bi-directional sync between Partner Centre/C3 technology solutions.
CSP Control Center Integrations
CSP Control Center Competitors
- RackNap
- Cloudmore
- Interworks.cloud
- Machsol
CSP Control Center Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | No |
Comparisons
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Reviews
Community Insights
- Pros
- Cons
Invoicing Self Service Portal: Users appreciated the Invoicing Self Service Portal for customers, which makes it easy for them to handle their billing. Several reviewers have mentioned that this feature allows their clients to manage and pay bills conveniently, eliminating the need for manual work.
Customized Plans: The ability to have customized plans for each customer was a favorite among users who praised the software's flexibility in tailoring its products to individual client needs. This has been noted by many reviewers as a unique selling point of CSP Control Center.
Real-time Consumption Dashboard: The real-time consumption dashboard is another highly valued feature of CSP Control Center, allowing users to accurately track usage at all times. Many reviewers found this helpful in monitoring consumption trends and identifying areas where costs could be optimized.
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Poor Synchronization: Some users have reported that the synchronization with the partner portal needs improvement, as small details such as more description on headers and sorting some tables are missed. While not crucial, it would be nice to have.
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Limited Options for VM Reservations and Software Subscriptions: A few users feel limited by the absence of options for VM reservations and software subscriptions in CSP Control Center.
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Complicated Customer Experience: Several reviewers find that the product search, selection, and shop experience for customers needs to be more straightforward and cleaner. They state that it is currently a bit complicated.