Name: CSP Control Center
Rating: 7 (1 reviews)
Author: Spektra Systems

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Interactive Application Security Testing (IAST)

Service Mesh

Software Repositories

WebOps

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Email Spam Filter

Supply Chain Management

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bot Mitigation

Cloud Storage

Data Center Infrastructure Management

Data Observability

Data Privacy Management

Database Load Balancing

Desktop Outsourcing

Enterprise Architecture Management

Ethernet Switches

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Security

Log Management

Managed IT Service

Network Performance Monitoring

Network Simulation

NoSQL Databases

Packet Analyzer

Single Sign-On

Software Defined Storage (SDS)

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Marketing Analytics

Marketing Automation

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Customer Service

Social Media Management

Social Media Monitoring

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales

Video Surveillance

Security

Construction Management

Equipment Rental

HIPAA Compliance

InsurTech

Investment Portfolio Management

Vertical-Specific

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Invoicing Self Service Portal: Users appreciated the Invoicing Self Service Portal for customers, which makes it easy for them to handle their billing. Several reviewers have mentioned that this feature allows their clients to manage and pay bills conveniently, eliminating the need for manual work.

Customized Plans: The ability to have customized plans for each customer was a favorite among users who praised the software's flexibility in tailoring its products to individual client needs. This has been noted by many reviewers as a unique selling point of CSP Control Center.

Real-time Consumption Dashboard: The real-time consumption dashboard is another highly valued feature of CSP Control Center, allowing users to accurately track usage at all times. Many reviewers found this helpful in monitoring consumption trends and identifying areas where costs could be optimized.

- Poor Synchronization: Some users have reported that the synchronization with the partner portal needs improvement, as small details such as more description on headers and sorting some tables are missed. While not crucial, it would be nice to have.

- Limited Options for VM Reservations and Software Subscriptions: A few users feel limited by the absence of options for VM reservations and software subscriptions in CSP Control Center.

- Complicated Customer Experience: Several reviewers find that the product search, selection, and shop experience for customers needs to be more straightforward and cleaner. They state that it is currently a bit complicated.

CSP Control Center (C3) is an automation tool designed to support Direct CSP partners and Distributors in selling, provisioning, billing, and managing Microsoft cloud services via the CSP Program. With a multi-model platform that caters for distributors, resellers, Microsoft direct partners and end customers, C3 offers an intuitive user interface with built-in marketplace capabilities enabled for end customers.
 
As a highly customizable solution that allows users to define custom pricing structures including mark-ups as well as sell non-Microsoft products and value-added services while creating bundles or discount coupons. C3 also enables organizations to automate subscription management- from quote to billing - eliminating manual errors.
 
Users can manage Azure plans alongside usage based subscriptions with custom markups while enjoying comprehensive Azure billing features like estimates before the end of the billing cycle based on resource group and other entities. C3 streamlines price management, provisioning of Office 365 and Azure services while automating invoicing across multiple sites/ departments through accounting software integrations with QuickBooks or Xero among others. The software integrates with multiple payment gateways such as Stripe, EziDebit Pay etc., providing extensive reporting/business analytics functionality, making it easier for Microsoft CSPs' teams to provide exceptional service experience by avoiding missed changes to subscriptions/customer usage being tracked and updated regularly via bi-directional sync between Partner Centre/C3 technology solutions.

C3 Lite

C3 Standard

C3 Premium

Boomi is a cloud-based, on-premise, or hybrid integration platform. It offers a low-code/no-code
interface with the capacity for API and EDI connections for integrating with external organizations and
systems, as well as compliance with data protection regulations.

Boomi

CSP Control Center

Cloud brokers offer software platforms or services that intermediate between cloud service buyers and sellers (hence, a brokerage). This basically facilitates the process of acquiring and bundling compatible and complementary IT solutions via a catalog & shopping cart experience, and is particularly useful when the intended shopper will obtain cloud services from disparate sources.

Cloud Brokers

CSP Control Center (C3) Product Demo

Spektra Systems

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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CSP Control Center

Overview

What is CSP Control Center?