For the latest information on pricing, visit http://customer.io/pricing
Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation.
| Feature | Free Version | Paid Version |
|---|---|---|
| Available | Available | |
| Forum/Community | Available | Available |
| FAQ/Knowledgebase | Available | Available |
| Social Media | Available | Available |
| Video Tutorials / Webinar | Available | Available |
| Live Chat | Unavailable | Available |
| Dedicated Customer Success Manager | Unavailable | Available |
Price is quite expensive for Premium or once you get into high volumes of contacts. Depending … businesses, considering the price. It may be better to start out with a cheaper email marketing tool, and then if/when necessary, scale-up with a tool like
easier to navigate than any of the other email platforms out there, and the pricing is MUCH better as well.
who wants to advance or start with marketing automation. It's easy, the price is good for what you get and you have fast results.
a small business and don't plan to scale much, don't do it. It will be expensive for what you can get elsewhere (Mailchimp). If you want a scalable and … complex system right now to be able to track every customer, and it was expensive but worth it. Autopilot worked very well…
