Dell AIOps is a cloud-based observability and infrastructure-management service for Dell environments. It collects telemetry from supported Dell systems to monitor infrastructure health, availability, performance, capacity, cybersecurity risk, and energy use.

The platform fits IT Infrastructure Monitoring by overseeing the availability and performance of Dell network and hardware systems. It also supports Infrastructure Capacity Planning through forecasts for storage, file-system, cluster, and other hardware-resource requirements.

Key Capabilities

Infrastructure monitoring: Provides health scores, anomaly detection, performance-impact analysis, dashboards, reports, and notifications for supported Dell infrastructure.
Predictive analytics: Uses historical performance and capacity data to identify potential resource constraints and component issues.
Cybersecurity monitoring: Identifies configuration risks, known vulnerabilities, and potential ransomware indicators in connected Dell infrastructure.
Capacity and sustainability analysis: Tracks and forecasts energy consumption, carbon footprint, capacity trends, and underutilized resources.
AIOps Assistant: Provides a generative AI assistant for natural-language questions about connected infrastructure, including health, performance, security, updates, and configuration.
Integration support: Connects with IT service management and automation tools through REST APIs and webhooks.

Audience & Use Cases

Audience: Infrastructure administrators, IT operations teams, storage administrators, and security teams responsible for Dell environments.
Use cases: Monitoring Dell infrastructure, investigating anomalous behavior, planning capacity, identifying infrastructure security risks, forecasting energy use, and troubleshooting configuration or performance issues.

Technical Specifications

Deployment model: Cloud-based service accessed through a web browser.
Supported infrastructure: Dell servers, storage, data-protection systems, networking equipment, and selected cloud and multicloud services.
Service availability: Dell AIOps is included with eligible ProSupport, ProSupport Plus for Infrastructure, and ProSupport One for Data Center agreements.
Related platform: Dell Automation Platform can provide access to Dell AIOps capabilities and automation workflows.

Dell AIOps

What is Dell AIOps?

Categories & Use Cases