Overall Satisfaction with Moogsoft
We use Moogsoft to automate the collection and retrieval of log data files from disparate devices across our environment. We wish it could also collect config files, like what we see coming from other AIOps providers in the industry today. Moogsoft works for what it's supposed to, we just wish it was more customizable.
I think Moogsoft was one of the first players to hit the market and really have a product that was ready for consumption, however, since then, others have taken the reigns and done a lot more, enabled a lot more, and customized a lot more to fit the use cases more properly and effectively.
It is able to perform as it is supposed to and it does a good job of what it's advertised to do, but we see other offerings with a lot more capabilities and a lot more available customizations. For example, things like predictive capabilities using machine learning and AI, in order to prevent outages.