A real gem in Event Management world getting Powerfull day by day
September 23, 2021

A real gem in Event Management world getting Powerfull day by day

Nikhil Kumar Sharma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Moogsoft

Moogsoft is being used as a core MOM (Manager Of manager Tool) in our organization. In every since IT services Management deal there has to be an event collecting and segregation tool apart from elementary layer tool and that's where Moogsoft comes into the picture. We integrate it with Monitoring tools and ITSM layer tools to provide end to end monitoring services.
  • Event Correlation
  • Situation based event intelligence
  • Supervised and Un-Supervised ML
  • Predictive Intelligence
  • Out of the Box Data Sources
  • Improved Supervised ML
  • Event Management
  • AIOps (Supervised and Un-Supervised ML)
  • Situation based Event Intelligence
  • Auto Remediation
  • Better Event Management
  • Low Cost MOM Layer Tools
  • Customizable tool for Event Management with great flexibility
  • On-Prem and Cloud version both are available (SaaS)
Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement.

Do you think Moogsoft delivers good value for the price?

Yes

Are you happy with Moogsoft's feature set?

Yes

Did Moogsoft live up to sales and marketing promises?

Yes

Did implementation of Moogsoft go as expected?

Yes

Would you buy Moogsoft again?

Yes

Moogsoft is well suited in below scenarios -

1. If you are looking for a Event Management layer tools.
2. If you are looking for event correlations, suppression and enhancement feature before opening a ticket in ITSM layer tool.
3. If you are looking for enabling corrective actions even before opening a ticket at MOM layer and AI-ML capabilities in monitoring world.