Demodesk

Score10 out of 10

8 Reviews and Ratings

What is Demodesk?

Demodesk is designed to provide in-call assistance, meeting insights, and automated scheduling to help sales development representatives manage prospects and close deals.

Categories & Use Cases

Marissa Novak View profile

Marketing Manager in Marketing at Akorbi (5001-10,000 employees employees)

Use Cases and Deployment Scope

Demodesk really helped us with sales calls in the new digital world. This helps the sales team have more efficient demonstrations, automatic recordings to help remember the calls, and a much more visually appealing workspace for our prospects to see. The lack of lagging from personal screens was a huge help as well.

Pros

Improved branding.
Better quality videos.
Takes work off of salespeople.

Cons

Occasional errors that can cause issues in meeting.
Room for improved reporting.
Lengthy onboarding/ setup.

Most Important Features

Customization
Ease of use.
Improved screen share.

Return on Investment

More conversions after first sales meeting.
Less time organizing sales meetings.
Time savings.

Alternatives Considered

Microsoft Teams

Verified User

Administrative Assistant in Human Resources (51-200 employees employees)

Use Cases and Deployment Scope

Demodesk was used as an experiment in our organization through our admissions department - as they would have to recruit agents that would also recruit future students. Therefore, we tried to use it as a sales platform when meeting new international agents instead of a simple ZOOM or Google meeting.

Pros

Allows attendees to work on the same screen without downloading anything.
No downloads or lags in the software.
Clean interface.
Ability to record sessions.
Interactive screen-sharing.

Cons

No chat functionality.
No intercom integration.
Program can become buggy and unstable.

Most Important Features

Simple and clean interface.
Ability to record sessions.
Interactive screen-sharing.

Return on Investment

Increased potential customer's engagement/sense of participation.
Assist in streamlining processes.
Webbased screen sharing without any download efforts on the lead/customer side which makes it a simple and pleasant interaction.

Alternatives Considered

Whereby

Other Software Used

Calendly, Whereby, Join.me (discontinued)

Verified User

Director in Marketing (201-500 employees employees)

Use Cases and Deployment Scope

I've been a part of a sales team that uses it at a previous company. It was nice to let customers schedule time with our team when it fit everyone's schedule. Also nice that we didn't have to manage it ourselves. And from an SME standpoint, I don't have to waste any time thinking about scheduling, it just shows up.

Pros

Scheduling
Time Management
Meeting Handoffs
Screen Sharing

Cons

Interface
Aesthetics
Pricing Model

Most Important Features

Sharing
Scheduling
Ease of use

Return on Investment

Improved Time Management
Higher impact meetings
Product showcasing

Alternatives Considered

Microsoft Teams, Slack and Zoom

Other Software Used

Microsoft Teams, Zoom, Slack

Verified User

Employee in Customer Service (201-500 employees employees)

Use Cases and Deployment Scope

This is a very important tool we use for the sales stack. We use Demodesk to onboard our new customers. The playbooks for the demo are simply amazing; the shared control is a really good feature and helps us for an easier walkthrough of our products being offered to our customers.

Pros

Share control.
Live Preview.
Presentation.
Meeting Scheduling.
Content Creation.
Playbook Customization.

Cons

SF Syncing.
Not easy to maneuver on Mobile.

Most Important Features

Screen sharing.
Screen control.
Scheduling

Return on Investment

Demodesk has helped to improve sales by 15%.
Demodesk help to be hands on with out customers and had reduced churn significantly.

Other Software Used

Salesforce Lightning Platform, Salesforce Lightning Dialer, RingCentral Contact Center

Verified User

Consultant in Engineering (1001-5000 employees employees)

Use Cases and Deployment Scope

Demodesk is one of the best video conferencing tools. Demodesk is in direct competition with the best in the market, i.e. MS Teams. The best part of Demodesk is its screen sharing, as there is no need to record the session in private space as it will be saved in the cloud. Instead of sharing the local desktop, they provide a virtual display that acts as a medium to meet and engage with other users or customers.

Pros

Screen Sharing
Virtual Display

Cons

More reporting functionality

Most Important Features

Screen Sharing
Virtual display

Return on Investment

Engaging meetings with stakeholders

Alternatives Considered

Microsoft Teams

Other Software Used

Microsoft Teams, Cisco Webex Share