Docebo Learning Platform Reviews and Ratings

Rating: 7.3 out of 10

Score

7.3 out of 10

Community insights

TrustRadius Insights for Docebo Learning Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Docebo is a versatile e-Learning platform that has been widely used to support various types of training needs across different industries. Users have found it to be a valuable tool for storing and organizing a vast library of training materials, including videos and other information. With the ability to store video links from platforms like YouTube, Docebo allows users to easily integrate external content into their training programs.

One of the key strengths of Docebo lies in its flexibility when it comes to training data formats. Users can store training materials in different formats such as PDF, PPT, SCORM, and more, making it easy to accommodate different learning resources. In addition to its storage capabilities, Docebo has also proven to be an effective communication tool by eliminating the need for manual training lists and email sign-up sheets.

Organizations have successfully utilized Docebo for various training purposes, including employee, customer, and partner training. For example, Conga University utilizes Docebo's features to provide comprehensive training programs. The platform is also used across entire organizations to enhance team members' skills and manage technological advancement lessons for customers. With its ease of deployment and relatively low cost, Docebo has become a go-to solution for organizations looking to streamline their learning and training processes.

The support team behind Docebo is highly responsive and provides suitable assistance when needed. Users have appreciated the prompt assistance, which further enhances the overall user experience. By saving time on content creation and offering interfaces for video conferences, Docebo not only increases employee motivation to learn but also enables seamless collaboration among learners.

Docebo addresses a wide range of learning needs within organizations. It can be used for core learning, safety training, code of conduct, anti-harassment training, as well as regulatory and industry-related learnings. Moreover, the platform also hosts employee resource group activities and non-required trainings, creating an inclusive learning environment. Beyond internal training, Docebo is also suitable for online learning and training of customers on technology. It offers a practical solution for creating relevant courses to help candidates prepare for interviews.

Overall, Docebo has gained global recognition and adoption across organizations due to its extensive range of use cases and the ease with which it addresses learning and training needs. By facilitating efficient knowledge sharing and fostering continuous learning, Docebo empowers organizations to enhance their educational initiatives and stay competitive in today's fast-paced business landscape.

Reviews

14 Reviews

Creating a Seamless Internal-External Learning Experience

Rating: 9 out of 10

Incentivized

July 18, 2025

Use Cases and Deployment Scope

We use Docebo for both internal and external training. For internal, this focuses on skill (transferrable, non-transferrable, and soft) development as well as compliance training. For external, we provide training that is focused on our products and solutions. The fact that we are able to pick and choose what each learner type is able to see is a huge benefit.

Pros

Extended Enterprise (Ability to Segment Users)
Content Compatibility (Able to Accept Almost all/All Content Types in the Market)
Automation (Ability to Create Rulesets in the System for automated tasks)

Cons

Invoicing
Improve External Records
Improve Learner Filtering (Learners filtering their own data instead of being admin reliant)
Create Dashboards (It would have been better if they built something similar to Tableau or Power BI into their internal dashboard creation portion)

Likelihood to Recommend

Docebo fits both internal and external learning management. It is able to mold itself based on varied use cases. Whether you're HR focused on centralizing all training or marketing focused on reseller/business partner training, the system is able to handle that type of workload. However, as flexible as the system is, there are parts of it that require workarounds (such as its internal reporting system). The data, in itself, is clean, however, the pre-built dashboards are not as good as Power BI or Tableau.

Joao Celestino

HR L&D Lead in Human Resources at SATO Corporation (5001-10,000 employees)

Vetted Review

5 years of experience

Verified on LinkedIn

Docebo expert

Rating: 4 out of 10

Incentivized

July 14, 2025

Use Cases and Deployment Scope

We used it as a LMS for participants in the UN Global Compact. It was used by employees of companies from all over the world. Also internal staff would use it for onboarding. Then also prospects to the UNGC would also use it but a smaller version that the larger version that the paid people would use.

Pros

Reporting
Superadmin
Menus

Cons

Personalization
Pages
Live session reporting

Likelihood to Recommend

Its very appropriate if you are not using it globally. the localization was not great. Also the design was not very pretty at all. Also i would schedule reports and people would never get them. Its best for people trying to use it internally at their company. I also didn't like that you couldnt create your own scorm inside the platform.

Max Matusow

Platform Manager in Product Management at UN Global Compact (201-500 employees)

Vetted Review

5 years of experience

Docebo Learning Platform Review

Rating: 7 out of 10

July 14, 2025

Use Cases and Deployment Scope

We mostly use Docebo Learning Platform to host our courses created in articulate and our recording of live webinars. about 100 users a month. We use ILT function as well about 3 times a year.

Pros

Loading in course material
help desk is good

Cons

some action can be cumbersome. Like creating certificates.
could be easier to cutomize as needed
more basic features without having to pay for it like a sandbox to test things

Likelihood to Recommend

well suited for about any educational need.

Kenny Faillace

Senior Training & Certification Specialist in Professional Services at IPMI (1-10 employees)

Vetted Review

4 years of experience

Docebo stable learning management platform exciting product releases.

Rating: 7 out of 10

Incentivized

July 11, 2025

Use Cases and Deployment Scope

All-in-one B2C solution for our clients to access materials and content for training, reinforcement and application.

Pros

staying on top of AI
Product enhancements
user guides and training

Cons

notifications and emails
admin user interface
configurability of global vs local features on/off
data and reporting analytics for assets

Likelihood to Recommend

It can be used as an internal LMS system for small businesses. Can be a platform where you sell courses to schools or coursework to colleges.

Paul Diniakos

Creative Services Director in Professional Services at Heidrick & Struggles (1001-5000 employees)

Vetted Review

4 years of experience

Verified on LinkedIn

Docebo Learning Platform - A Pricey Platform that Needs Some Upgrades

Rating: 6 out of 10

Incentivized

January 7, 2025

Use Cases and Deployment Scope

Docebo Learning Platform is our learning management system. We use it to load eLearning SCORM files, track learner activity, and send messages to learners regarding their training. We also house training documents on the platform.

Pros

Reporting learner completion
Allows administrators to log in as users or example user profiles for troubleshooting or demonstration purposes
Relatively easy to navigate as an administrator

Cons

No gamification or AI coaching tools
Difficult for managers to view their team's upcoming training
No adaptive learning options
Very expensive
Hard to find reporting on individual learner progression
In my opinion, content library provider is awful
I think the Searchability is severely lacking

Likelihood to Recommend

Docebo Learning Platform is a nice-looking platform - definitely not as sleek as some, but impressive for an organization that has never used an LMS or has used a really old LMS. It has helped our company roll out an LMS and users find it friendly to navigate.

Verified User

Professional in Human Resources (501-1000 employees)

Vetted Review

2 years of experience

A blind pic for large organization, not so much for small fishes

Rating: 9 out of 10

Incentivized

September 22, 2021

Use Cases and Deployment Scope

I used to recruit for an Electronics manufacturing company. The challenge we faced our recruit needed to be adept in electronic products like TV, refrigerators etc. before even sitting in front of my client. But as my country people are weak in English so the technical specifications were a bit difficult for them to absorb. Moreover, it was difficult to train new candidates each time. So we created relevant courses to help our candidates prepare for the interview. I particularly liked Docebo as it allowed me to reuse my ppts without hassle. Which was a great time saver.

Pros

PPT import feature is my favorite. It will let you use your existing materials without a hiccup
The UI is clean and intuitive. My audience was able to use most of the features with ease
All learning analytics are easy to use and analyze offline easily
Using the Linkedin Learning inside the platform gave us some time to come up with our own content, as we weren't sitting duck on an empty LMS

Cons

Docebo price is still not affordable for small organization
I would love it if Docebo allowed live training and keep them recorded for future reference
The system is still not open enough to collaborate with my recruiting-client's trainer for direct management of their content

Likelihood to Recommend

The solutions are really great for large organizations. Cost will be much lower and your cost to benefit ratio will be much higher but for a startup like ours, it's still a burden to carry such overhead for long. If you come from a large organization it is a better choice than all other options out there as you can minimize the cost by not carrying a large development team to include the latest features. Docebo has most of the things you can think of and even more.

Verified User

Partner in Human Resources (1-10 employees)

Vetted Review

1 year of experience

A Learning Platform to Consider

Rating: 7 out of 10

Incentivized

September 17, 2021

Use Cases and Deployment Scope

Docebo is being used across the organization globally! It addresses all of our learning and training needs.

Pros

Good user interface
Managing Courses / Content
Provides a whole-istic view of training from corporate to career

Cons

Marking training as complete once a user has completed fully
On-the-go Course Access
Support

Likelihood to Recommend

If you are looking for customization and control of a platform Docebo is for you! If you are looking for automated emails/communication, I think this is a fail, as there are bugs with this which cause confusion, a lot. Communication is key!

Verified User

Manager in Human Resources (1001-5000 employees)

Vetted Review

3 years of experience

Docebo Learning Suite - Smart and developed learning software

Rating: 9 out of 10

Incentivized

September 17, 2021

Use Cases and Deployment Scope

Docebo Learning Suite is used across the entire organization to enhance [the] skills [of] our team members. The technological advancement lessons that update our customers are effectively managed by this platform. It is easy to deploy the product within an organization at [a] relatively low cost. The support team can be easily reached and offer suitable assistance. It has saved us more time on content creation enabling my colleagues and I to dedicate more time [to] learning.

Pros

It is excellent in offering digital lessons.
It is the hub of skill improvement in any business enterprise.

Cons

It can be developed to offer video conferences more effectively.
It has no great room for improvement.

Likelihood to Recommend

Our team members can access developmental skills and improve their service delivery skills with time. Absent members can track what has been learned and be on the same page with other members. It creates [a] conducive environment for learning, giving all the necessary materials required for successful lessons. It has [a] great UI that is flexible for learners. Learning from Docebo [Learning Suite] can be easily organized from anywhere and is mobile friendly, making the content to be more flexible.

Carly Richardson

Digital Marketing Specialist in Marketing at Latam Digital Marketing (51-200 employees)

Vetted Review

2 years of experience

View profile

Docebo made our LMS UI much better

Rating: 7 out of 10

Incentivized

April 20, 2021

Use Cases and Deployment Scope

We use Docebo [Learning Suite] across all departments for core learning such as safety, code of conduct, anti-harassment trainings but also for regulatory and industry related learnings that may be segmented throughout our businesses. We do additionally use the platform to host our employee resource group activities and other non-required trainings that employees may want to take as on-demand content offerings.

Pros

Creation of curated learning paths
Ability to pull in content from a variety of sources
Auto assignment of users to paths
User experience of home page

Cons

Manual enrollment of users to new paths
Feeds from HRIS can be finicky
Tracking user engagement and completion is not as quick as I'd like

Likelihood to Recommend

Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.

Verified User

Program Manager in Human Resources (1001-5000 employees)

Vetted Review

3 years of experience

Docebo - a brand customizable, wide functionality LMS with poor service and support

Rating: 5 out of 10

February 23, 2021

Use Cases and Deployment Scope

We use Docebo for online learning for training of our customers on our technology in addition to in person training.

Pros

Incorporate your own branding
Accepts different formats of elearning courses (scorm, videos, documents, etc)
added functionality such as Social learning, iLT, viLT, certfications and retraining

Cons

Service and support
The LMS is glitchy
The company as a whole lacks a fine finish. It is 3 star in all categories and can't achieve excellence

Likelihood to Recommend

It is a good LMS if you have industrial or corporate customers where you need to incorporate your own branding. It is not as appropriate for education or government customers. It has a wide variety of functionality such as Social learning, certifications and retraining, vILT, webinar which is nice to expand capability.

Verified User

Project Manager in Sales (5001-10,000 employees)

Vetted Review

3 years of experience