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Overview

What is Dotloop?

Dotloop is presented by the vendor as an all-in-one real estate transaction management solution that gives brokers and teams full visibility into their business and empowers agents to close deals. It is now a property of Zillow (acquired 2015).

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Recent Reviews

TrustRadius Insights

Dotloop has revolutionized the way real estate professionals handle their transactions and paperwork. With its user-friendly interface and …
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Reviewer Pros & Cons

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Pricing

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Starting Price

$29.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Dotloop - title agent demo

YouTube

Dotloop Product Demo

YouTube

Quick dotloop Demo for California Real Estate Agents

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Product Details

What is Dotloop?

Dotloop Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dotloop is presented by the vendor as an all-in-one real estate transaction management solution that gives brokers and teams full visibility into their business and empowers agents to close deals. It is now a property of Zillow (acquired 2015).

Reviewers rate Usability highest, with a score of 10.

The most common users of Dotloop are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dotloop has revolutionized the way real estate professionals handle their transactions and paperwork. With its user-friendly interface and powerful features, it offers a range of use cases that have made the lives of agents, assistants, and clients much easier.

One key use case is the ability to keep all documents related to a property organized in one place. Users can easily upload and store contracts, addendums, and other important files, eliminating the need for physical paperwork and reducing the risk of misplaced documents. This has been particularly beneficial for large property management offices like the one at a hospital, where it has significantly reduced the time spent on signing, filing, recording data, and reporting.

Another valuable use case of Dotloop is its seamless e-signature functionality. Users can send contracts and other documents to clients and other parties involved in a transaction for signatures in just seconds. This eliminates the need for in-person meetings or mailing physical copies of documents, making the entire process more efficient and convenient. Clients can sign purchase agreements and other important forms from anywhere, without having to leave their homes.

Additionally, Dotloop's collaboration features have streamlined communication between real estate professionals and their clients. Users can easily share digitized documents with trusted partners and affiliates, ensuring everyone is on the same page throughout the transaction process. This has improved transparency and eliminated the need for excessive back-and-forth emails or phone calls.

Overall, Dotloop has become an invaluable tool for real estate professionals by providing a centralized platform for document organization, e-signatures, and collaboration. Its intuitive design and time-saving features have made it a preferred choice among agents, assistants, clients, and transaction managers alike.

Users highly recommend utilizing Dotloop for the sharing, signing, and storage of documents, considering it an essential tool in the real estate industry. They praise Dotloop's seamless and user-friendly transaction program, advising others not to give up on it and to allow some time to become familiar with its time-saving capabilities. To maximize the benefits, users suggest joining a specific team within Dotloop to leverage company-wide document templates. Dotloop is also recommended for streamlining processes, fostering paperless workflows, and facilitating team collaboration for organizing documents. Users highly endorse Dotloop as an excellent solution for managing documents and maintaining order in signatures. They appreciate the user-friendly interface that guides them through the necessary fields. However, users suggest exploring alternative platforms such as Authentisign or Docusign specifically for e-signatures. To enhance proficiency in using Dotloop, users encourage watching instructional videos and tutorials provided by Dotloop. They advise checking with local associations and researching other available options before committing to Dotloop. Despite some limitations, Dotloop receives high praise as a reliable platform for efficient paperless document management. Users emphasize dedicating time to fully grasp all the features of Dotloop and recommend attending Dotloop webinars for comprehensive training and review. Lastly, they recommend offering training to employees to fully leverage the capabilities of Dotloop's platform.

Attribute Ratings

Reviews

(1-11 of 11)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a real estate company and use it for every transaction. We also use it to keep all our employee documents per office.
  • Ease of keeping loops together.
  • Lots of options for searching for the loop you need.
  • We have all five of our offices together so that it is easy to switch back and forth.
  • When going back to the previous page, it shouldn't completely reset.
I just think that it is a more user-friendly option to Docusign and it is wonderful for real estate transactions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dotloop helps all of our staff members stay organized and provides folders for each property and sale. In Real Estate, it is so easy to become disorganized and lose a paper, and it gets extremely tiring to print out paperwork for contracts and day-to-day documents. Dotloop provides an organized way to keep all documents pertaining to a particular property together and send contracts and documents over to clients and other parties of the transaction for signatures in just seconds. Genius program!
  • Organization
  • Clear and easy to use.
  • Easy for clients to grasp.
  • Keeps everyone “in the loop”.
  • Sometimes loops and folders can disappear or be hidden.
In Real Estate sales and property management, Dotloop will be your best friend. When you need clients or tenants to sign a lease or a contract, sending through dotloop is extremely easygoing and keeps everything organized pertaining to what you name the loop. I think I speak for my whole office when I say that without dotloop, our lives would be a disorderly mess, and we would find ourselves losing papers and becoming confused. Dotloop really helps our office like no other and has great support along the way!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Dotloop for all my Real Estate transactions, whether I am representing a buyer, seller, or renter. Dotloop makes it easy to keep all my files in one place and organized so I can easily manage my transactions. It is great to be able to add my transaction manager to the loop and keep the communication about that transaction, all in one place. Overall, Dotloop helps me stay organized and efficient.
  • Allows customization of templates
  • Provides helpful tips
  • Helps transactions stay organized and on track to close
  • More introduction videos
  • Include a starter module that walks you through how to navigate the program
  • larger text box windows for in loop communication
Dotloop has everything that I could ever need when handling important documentation. I am pleased with its program interface and how it allows me to interact with my clients through the application. I am pleased with my ability to track my clients status, to see whether they viewed my shared documents or not.
Jeff Rayno | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Every time we buy or sell a house we enter the data into Dotloop. It is a way to digitize documents and share them with trusted partners and the people involved on the other side of a transaction. This helps alleviate the problem of having to store paper documents, and still being compliant, and it makes the recovery of those documents quite easy.
  • Saves Data in an organized fashion.
  • Ease of transferring documents.
  • Is easily integrated into the MLS index and inventory of properties.
  • Sometimes the program freezes as it updates an upload.
  • I wish it would notify users of a pending document via text to create urgency.
  • I wish it would accept jpg instead of just pdf.
This is the perfect software for real estate. It is very intuitive, and being able to use shortcuts to put in additional signature boxes or initial boxes saves so much time, especially in a complicated transaction with multiple signatures needed. I wish it would be used by more agents rather than DocuSign because I believe it is much more functional.
Amelia Hall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dotloop is being used for Real Estate Transactions. We use it company-wide and our agents are required to put their contracts in Dotloop and submit it for company review. It allows agents/assistants to obtain client signatures, addendums from anywhere. We use it for our record keeping of real estate transactions. So it allows everyone to work any time from anywhere.
  • Signature verifications - doesn't allow multiple users for the same email
  • Workflows - keeps the flow of the transaction well, and allows for remote communication between office and agent
  • Workflows - they could be more customizable, and effective immediately instead of new loops only
  • Reports - this could be MUCH more expanded; including client reports, broken down by agents, clients, new by date, etc.
[Dotloop] is excellent for obtaining clients signatures and information, syncing with other programs (we use BrokerSumo> which then goes to Quickbooks), tracking views, maintaining good document records, and remote communication within the office.

It creates accountability by being able to know when and what time a document has been opened, and signature verifications.

It would be beneficial to have the tiered client sharing, where once client 1 signs, it gets sent to client 2; this would reduce the complications associated with filling sellers disclosures, since it will wipe out the other persons signatures if they sign it first.
October 01, 2020

Easy to use!

Caitlynn Dickerson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As an Administrative Coordinator within a property management office for a large hospital, Dotloop has been a huge success for us since using the software! It has cut down on tremendous amounts of physical paperwork as well as time from physically signing paperwork, to filing, to recording data and reporting it has really cut down the work time.
  • Dotloop has a great user interface. The features that seem small but are a huge help such as automatically scrolling to where the person needs to review and sign is very creative.
  • It has been great to be able to pull documents from the app on a mobile device to a web browser on a desktop.
  • It is very easy to organize documents (add, remove, arrange, edit, etc.)
  • I have occasionally encountered the software's wording/tips covering the text on the document.
I would definitely recommend Dotloop because of how easy it's been to use for all parties involved and how much it has simplified processes and procedures. It is very user friendly, cuts down on unnecessary steps and is very customizable. The ability to configure the software to how you need to use it is a plus!
Gary Shouldis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dotloop is being used by our company and clients for easy document signing for real estate transactions. It is being used in the real estate department as well as with several clients in the real estate industry. When it comes to real estate, document signing and organization is a critical function as delays signing or missing documentation can cause delays in the deal process and cause delays in closing.

Dotloop removes these concerns by creating a dead-simple way for anyone to sign documents online. Homebuyers and sellers do not need to go through time-consuming registration processes, they simply click on the link and it opens the document for them to sign. It is so easy to use that we have never had a technical issue or question from a client on how to use it.
  • No sign up or registration process for buyers and sellers.
  • Unique links for each user makes it easy and fool proof to use.
  • It is so easy to use there are no instructions needed, even for first time users.
  • Can be clunky at times if you need to make edits and resigning existing documents.
  • The admin interface is a not the most user friendly.
  • Should have more training videos for setting it up and adding documentation.
If you are a real estate agent or brokerage, Dotloop is a must-have for seamless document signing and central storage. The fact that buyers and sellers do not have to jump through hoops or go through lengthy registration processes makes it a must-have tool to keep your deals on track. There is a bit of a learning curve when first using the interface and training of agents but it is well worth it for the ease of use for your clients.
Jamaal Dickerson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dotloop made it easy to complete my transaction and the process was smooth by using it to complete daily paperwork needs (signatures, agreements, etc.). Not having to physically go somewhere to sign something was great and it was convenient. By having everything electronic, it saves a ton on paperwork and storage!
  • Dotloop's user interface is the best I've seen! It brings you exactly to where you need to read and sign.
  • The security features were great and it makes it easy when the client doesn't need to create an account.
  • Convenience is everything! Dotloop has made it easier than ever to complete multiple days of paperwork.
  • The viewing could be a bit more user friendly when opening from different types of devices.
  • It would be nice if there was an alert that clients don't need to try to login when opening a document since they don't have an account.
Dotloop is great for those who need to get paperwork done AND complete it in a timely efficient manner. It has never been easier to store your files in one place by having this software rather than having paperwork scattered all over the place. Dotloop has made the process much faster and transactions are able to be completed quicker than ever!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dotloop in our office for e-signing documents such as listing agreements, closing agreements, and any other real estate forms. I personaly use it to get leases and renewal signed as well as management agreements.
  • Being able to sign a document without having to come into the office.
  • Being able to have multiple people sign that document.
  • Having everything saved in one place is a plus.
  • I'd like to see better functionality on the property management side. Right now it seems geared more toward real estate sales, which is fine. I make it work for me.
  • It would be nice to be able to just choose signature, date, or initials etc. and just be able to click every line and have it appear rather than having to click on the item you want every time. I know you can copy and paste but you have to click paste every time.
  • It would be great if people could sign using one email. I get why they have to have separate emails, so that not just one person is signing for everyone but it would be great if there was some other way to be able to get more than one person to sign using just one email. A lot of people don't have separate emails or even an email address at all.
Dotloop is well suited for all of our signing needs. I love it. It makes things so much easier.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The brokerage I belonged to used it for rental (and presumably sale) transactions; it allows for document sharing and keeping track of tasks like e-signatures, identification uploads, edits, etc. It streamlines the transaction process by putting everything in one place that multiple agents and administrators can access. We attached rental applications and contracts to it, and shared task lists so that everyone knew what was missing and what needed to be done next.
  • Various permissions, so privacy is ensured but tasks can be shared with the right parties
  • Status differentiation to make it easy to see what needs to be done next
  • Fairly decent customer service
  • Somewhat clunky interface that can be a little dizzying at times
  • Weird login protocols (at least when I was using it), making it hard to switch from the free to paid version or vice versa
  • Membership limitations that make businesses buy more subscriptions than they need, or not enough
Dotloop seems to be a great tool for real estate transactions. For the small brokerage I was in, I know the cost was somewhat prohibitive and caused the administration to make agents share accounts to save money, which made some transactions a logistical mess, but if there were more forgiving membership tiers that issue might be avoided.
Mallorie Kragt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Dotloop as a way to connect buyers and sellers to their agents and other affiliates without having to leave their homes. We send purchase agreements and other documents that need to be signed to them via email and they are able to sign wherever they are.
  • Ease of use
  • Reliability
  • Convenience
  • Security
  • Privacy
  • Uploading information from the MLS on the phone app
  • Being able to separate loops when a purchase doesn't go through
  • Search capacity when loops are archived
I use Dotloop whenever I get a new client and use it as a way to track what forms have been signed and what part of the process we are in. It's very nice to be able to send someone a document that needs to be signature verified and they're able to sign it in their car, at work, or anywhere. There is a certain demographic that does not have a great trust in electronic signature programs so they tend to be more of a pen and paper type situation.
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